IT Specialist

hace 1 semana


Ciudad Juárez, México Grupo TECMA A tiempo completo

Buscamos un IT Specialist responsable de brindar soporte técnico a usuarios, administrar sistemas y asegurar el buen funcionamiento de la infraestructura tecnológica de la empresa. La persona ideal es analítica, proactiva y capaz de resolver problemas de manera eficiente, manteniendo altos estándares de servicio. Responsabilidades Brindar soporte técnico de primer y segundo nivel a usuarios (presencial y remoto). Administrar y dar mantenimiento a equipos de cómputo, impresoras y periféricos. Configurar, instalar y actualizar software y sistemas operativos (Windows / Linux). Administrar redes básicas: cableado, switches, WiFi, impresión en red. Monitorear y mantener la infraestructura de TI (servidores, respaldos, antivirus). Documentar procesos, incidencias y soluciones. Coordinarse con proveedores externos cuando sea necesario. Implementar mejoras y participar en proyectos tecnológicos. Requisitos Carrera en Sistemas, Informática o afín. Nivel de inglés: Intermedio - avanzado. Conocimiento en: Experiencia mínima de 1 a 2 años en soporte técnico o puesto similar. Sistemas operativos Windows (indispensable) Linux (deseable) Redes básicas (TCP/IP, VLAN, DHCP, DNS) Mantenimiento de hardware Herramientas de ticketing Habilidades de diagnóstico y resolución de problemas. Comunicación efectiva y actitud de servicio. #J-18808-Ljbffr


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