Delivery Director

hace 2 semanas

Monterrey, México Atos A tiempo completo

DELIVERY DIRECTOR Publication date: Oct 3 Location: Monterrey, Nuevo Le n, MX, Who we are. Overview Together we create reliable and responsive digital foundations for the world's businesses, institutions, and communities. Learn more on Advancing what matters Responsibilities Customer Focus: Deeply understands client needs and ensures services are aligned to meet those needs. Financial Acumen: Clear understanding and alignment of service delivery items, their costs and corresponding revenue. Strategic Thinking: Aligns service delivery strategies with client business goals. Change Management: Capable of leading the team and clients through changes in processes, technologies, or organizational structures. Communication: Clearly and effectively communicates with clients and stakeholders at all levels. Performance Management: Sets clear performance expectations for the team and provides regular feedback. What will make you successful / Your X Factor SDM Experience: + 7 years of experience as SDM on Large Global Accounts in the areas of Infrastructure Applications (Middleware / Database / Mainframe) with seasoned experience on Finance Management, Customer Relationship Management, Transformation & Innovation and Service Delivery. Technical Knowledge: Mainframe (z/OS, CICS, IMS, DB2, IDMS, Storage & Virtual Tape, Batch, ACM) OS2 Tailored Account Processing Application SCM JAVA Application code management Middleware (WAS, JWS, IIB, IIS, JBOSS, MQ) DMS (FileNet, RightFax, Adobe Experience Manager) Database: Oracle, SQL, DB2, Change Data Capture (CDC), Striim, Oracle Exadata, Informatica Your Expertise: Bachelor's degree in Engineering, Computer Science, Information Systems or related discipline ITIL foundation certified, CITP or other professional body qualification Demonstrate personal integrity, strong work ethic, and confidentiality. Communication: Ability to communicate effectively with people at all levels using fluent English. LI-MEXICO #LI-REMOTE Learn more about us At Atos, we embrace diversity as the ultimate engine of ingenuity for our clients, and we constantly strive to create a culture where people feel supported and encouraged. Read more about our commitment here. Whether it is fighting climate change, promoting digital inclusion, or ensuring trust in data management - tech for good sits at the core of our identity. With numerous global recognitions for our ESG practices, we are committed to building a better future for all by harnessing the power of technology. Learn more here #J-18808-Ljbffr

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