Customer Success Director
hace 3 semanas
SaaS company is looking for their new Customer Success Director**Your new company**IT Solutions company specialized in software and BPO with 100+ accounts and international presence**Your new role**As CS Director you will be in charge of managing the direct delivery of your solutions portfolio, developing an accurate roadmap for you operations and successfully implementing with a group of specialist IT consultancy services in collaboration tools (IP Phone Base and Video Calls). Developing a strong customer service department with a direct headcount of 40+ experts divided in Customer Success Managers, Specialists and Operations Managers.**What you'll need to succeed**At least 10+ Years of professional experience in IT operations, specifically in delivery of Software solutionsDirecting or Sr. Management experience with a headcount of at least 10+ professionalsDirect Knowledge in software implementation for big operationsAn advanced level of English and a desirable international experience.**What you'll get in return**A competitive MXN $110,000 Gross Monthly Salary + Superior Benefits**What you need to do now**If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
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Director - Customer Success Management
hace 7 días
Monterrey, México Futurerecruit A tiempo completoDirector - Customer Success Management Full Time | Level: Senior | Annual Salary Range (based on experience): MEX$80,******** Qualifications 3-5 years minimum of operations management experience at the Senior Manager or Director level within the BPO industry. Must have experience managing Customer Success Managers/Leaders and/or Account Managers. Background...
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Director - Customer Success Management
hace 7 días
Monterrey, México Futurerecruit A tiempo completoDirector - Customer Success Management Full Time | Level: Senior | Annual Salary Range (based on experience): MEX$80,******** Qualifications 3-5 years minimum of operations management experience at the Senior Manager or Director level within the BPO industry. Must have experience managing Customer Success Managers/Leaders and/or Account Managers. Background...
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Director, Enterprise Customer Success
hace 7 días
Monterrey, México Futurerecruit A tiempo completoA leading recruitment firm seeks a Director - Customer Success Management based in Monterrey, Nuevo León. The ideal candidate will have 3-5 years of operations management experience, particularly in the BPO industry. Responsibilities include strengthening client relationships and overseeing performance quality. Benefits include medical insurance,...
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Customer Success Specialist
hace 3 semanas
Monterrey, México WWEX Group A tiempo completoPURPOSEThe Customer Success Specialist will provide multi-level, operational account execution for GlobalTranz customers to maximize the company value creation and profitability opportunities. The Customer Success Specialist will have a strong customer-focus, attention to detail, and the ability to collaborate across functions, both internally and...
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Customer Success Director
hace 2 días
, Monterrey, Monterrey, Mexico TENDENCYS INNOVATIONS A tiempo completoTendencys Innovations es una empresa internacional con presencia en más de 17 países, enfocada en el desarrollo de soluciones logísticas y de comercio electrónico para la gestión de tu empresa. Desarrollamos y trabajamos con múltiples servicios; , , EcartPay, WMS y Para Paquetes.Forma parte de uno de nuestros servicios principales, empresa líder en...
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Customer Success
hace 2 semanas
Monterrey, México Bond A tiempo completo**Bond** es una empresa que conecta oportunidades con talento joven, estamos buscando a un **Customer Success **para una de nuestras empresas aliadas, **Nufi.** **RESPONSABILIDADES** - OnBoarding de los clientes y orientarlos a través del funcionamiento de nuestra plataforma para que los clientes puedan sacar el mayor valor de nuestra solución. - Analizar...
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Customer Success Coordinator
hace 4 días
Monterrey, México Worldwide Express A tiempo completoThe Customer Success Coordinator is responsible for handling the foundational level operations and day to-day processes for their respective assigned accounts while growing their business. The Customer Success Coordinator will work directly with their respective team members to make sure their assigned customers receive the utmost customer service levels and...
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Customer Success Specialist
hace 7 días
Monterrey, México Brella A tiempo completoAbout Brella Hey there! Here is Brella in a nutshellEstablished in ****, Brella has already helped hundreds of thousands of people at events find jobs, colleagues, investors etc. and is on a path towards rapid international scaling.We provide the world's smartest event app for events with the heart of networking and so far we have digitally transformed...
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Customer Success
hace 5 días
Monterrey, México GoStrategy A tiempo completo¡Únete a nuestro equipo como Customer Success y sé parte de nuestra misión de brindar experiências excepcionales a nuestros clientes en Estados Unidos! En nuestra empresa, nos destacamos como proveedores líderes de dispensadores de combustible, puntos de venta y terminales de servicio. Como Customer Success, tu objetivo principal será asegurar la...
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Customer Success Manager
hace 1 semana
Monterrey, México Vivo Consulting A tiempo completoVIVO offers excellent benefits and vibrant corporate culture. In addition to being recognized as a Procurement leader, Vivo has won numerous accolades in the Ariba and SAP Industry, including several “Services Partner of the Year” awards.**Job Description Overview**A Customer Success Manager’s responsibilities include supporting customers as they...
