Customer Support Specialist

hace 8 horas


Mexico City Insight Global A tiempo completo

Now Hiring: Customer Support Specialist (Fully Remote – Mexico) Type: Permanent Location: Fully Remote in Mexico (supporting North York, ON) Hours: Must be available for 8‑hour shifts between 8:00 AM – 8:00 PM EST Salary Band: 148,200 – 222,200 MXN annually Additional Info: $17,000 CAD monthly About the Role Insight Global is partnering with a major HCM industry leader to hire Customer Support Specialists across Mexico. In this role, you'll support employees via phone and email on payroll‑related inquiries. We're looking for service‑driven individuals who can communicate clearly, stay patient, and act with urgency. If you're bilingual, customer‑focused, and looking for a long‑term remote opportunity with an enterprise organization — this is for you. Required Skills & Experience 1+ year of experience in a customer service or call center environment Fluent Spanish & English (written and verbal) Strong patience, empathy, and urgency when resolving customer issues Proficiency with Microsoft Office Suite What You'll Do Provide phone and email support to employees regarding payroll inquiries Deliver exceptional customer service while troubleshooting issues Use internal tools, systems, and process knowledge to resolve cases Document interactions accurately and maintain service quality standards



  • Mexico City Insight Global A tiempo completo

    Now Hiring: Customer Support Specialist (Fully Remote – Mexico) Type: Permanent Location: Fully Remote in Mexico (supporting North York, ON) Hours: Must be available for 8‐hour shifts between 8:00 AM – 8:00 PM EST Salary Band: 148,200 – 222,200 MXN annually Additional Info: $17,000 CAD monthly About the Role Insight Global is partnering with a...


  • Mexico City Hudson Talent Solutions A tiempo completo

    Direct message the job poster from Hudson Talent Solutions HR & Talent Professional | Cross-cultural recruitment | People Specialist Client Support Specialist 📍 Location: Mexico City | 🏢 Hybrid: 3 days in office, 2 remote About the Role We’re looking for a Client Support Specialist to join the team of a major global client. In this role, you’ll...


  • Mexico City Hudson Talent Solutions A tiempo completo

    Direct message the job poster from Hudson Talent Solutions HR & Talent Professional | Cross-cultural recruitment | People Specialist Client Support Specialist 📍 Location: Mexico City | 🏢 Hybrid: 3 days in office, 2 remote About the Role We’re looking for a Client Support Specialist to join the team of a major global client. In this role, you’ll...


  • Mexico City Hudson Talent Solutions A tiempo completo

    📍 Location: Mexico City | 🏢 Hybrid: 3 days in office, 2 remote About the Role We’re looking for a Client Support Specialist to join the team of a major global client. In this role, you’ll manage enterprise accounts, deliver exceptional support, and ensure clients maximize the value of their solutions. Key Responsibilities Manage a portfolio of...


  • Mexico City Hudson Talent Solutions A tiempo completo

    📍 Location: Mexico City | 🏢 Hybrid: 3 days in office, 2 remote About the Role We’re looking for a Client Support Specialist to join the team of a major global client. In this role, you’ll manage enterprise accounts, deliver exceptional support, and ensure clients maximize the value of their solutions. Key Responsibilities Manage a portfolio of...


  • Mexico City OpenTable A tiempo completo

    A leading restaurant technology platform is seeking a Customer Support Specialist in Mexico City. This hybrid role involves engaging with customers through multiple communication channels to provide outstanding support. Ideal candidates will be fluent in English and Spanish, possess strong communication skills, and have at least one year of customer support...


  • Mexico City Games Jobs Direct A tiempo completo

    Customer Support Specialist. Games Jobs Direct • Mexico City, Mexico Description Scopely is looking for a Customer Support Specialist to join our Playgami team in Mexico City on a hybrid basis, working 3 days a week from the hub. At Scopely, we care deeply about what we do and want to inspire play, every day – whether in our work environments alongside...


  • Mexico City Games Jobs Direct A tiempo completo

    Customer Support Specialist. Games Jobs Direct • Mexico City, Mexico Description Scopely is looking for a Customer Support Specialist to join our Playgami team in Mexico City on a hybrid basis, working 3 days a week from the hub. At Scopely, we care deeply about what we do and want to inspire play, every day – whether in our work environments alongside...


  • Mexico City Xperience Xscape Travels A tiempo completo

    Remote Travel Customer Support Specialist Job Description:As a RemoteTravel Customer Support Specialist, you’ll support travelers through every stage of their journey. From helping them plan to keeping them informed, to ensuring their trip runs smoothly, you’ll be their trusted point of contact. At Xperience Xscape Travels in the United States, we take...


  • Mexico City Xperience Xscape Travels A tiempo completo

    Remote Travel Customer Support Specialist Job Description:As a RemoteTravel Customer Support Specialist, you’ll support travelers through every stage of their journey. From helping them plan to keeping them informed, to ensuring their trip runs smoothly, you’ll be their trusted point of contact. At Xperience Xscape Travels in the United States, we take...