Technical Support Engineer

hace 19 horas


Mexico City Zhejiang Hyxi Technology Co. A tiempo completo

Responsibilities Responsible for the debugging guidance of the corresponding regional products, organizing technical training, maintenance and upgrading work (including inverters, data collectors, and management systems); Carry out product technology and solution work such as photovoltaic inverters; responsible for the drafting and review of technical agreements, the provision of project technical information, and the drafting and review of technical bids; Collect and study the medium- and long-term needs of customers for products, provide demand input for the company's product planning and development, and participate in the process review of photovoltaic inverter product development and iteration; Responsible for the market docking, intelligence information collection and analysis of photovoltaic inverter products, and responsible for market demand customer technical support and answering questions; Other tasks assigned by superiors. Qualifications 2+ years' of technical support experience in solar industry Customer service oriented Strong written and verbal and troubleshooting skills Senior Level Mid‑Senior level Employment Type Full‑time Job Function Customer Service Industries Renewable Energy Equipment Manufacturing Direct message the job poster from HYXiPOWER #J-18808-Ljbffr



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