Customer Service Analyst

hace 6 horas

Mexico City Kraft Heinz A tiempo completo

Job Description Join to apply for the Customer Service Analyst role at Kraft Heinz. Actividades Seguimiento a OC correspondientes a los clientes que tenga asignados desde su ingreso hasta su entrega. Creación y seguimiento a NC si se requieren por rechazos o problemas de calidad. Reportes de KPIS de CS especifico de cada cliente. Reuniones con almacén y Transportes para garantizar las cargas de las OC. Eduación LAE, Ingenieria o Carrera afín. Manejo de SAP. Excel Avanzado. Aptitudes Atención a detalles. Comunicación efectiva. Enfoque al cliente. Trabajo en equipo. Location(s): Mexico, D.F. Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. #J-18808-Ljbffr

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