Telecommute Customer Success Engineer
hace 3 semanas
EasyBee AI builds intelligent automation powered by generative AI, helping businesses operate with the efficiency of a beehive. We're a fast-moving, mission-driven team with deep experience in AI, enterprise systems, and startup building.Role: Technical Customer Success EngineerYou will be the technical owner of the customer journey post-sale, leading implementation, ensuring smooth integrations, and driving long-term product adoption. This hybrid role blends solution architecture , data engineering , and customer-facing consulting .Build and validate ETL pipelines (Python/SQL/integration platforms).Configure API/MCP integrations with systems like CRM, ERP, and FMS (Facilities Management System).Deploy AI agents and establish initial performance baselines.Coordinate cross-functionally and track progress in Notion/Slack.Customer Success & AdoptionMonitor system health and troubleshoot integration or performance issues.UAT & Quality AssuranceSet up UAT environments with production parity.Build and run test cases (load, data integrity, agent accuracy).Track and resolve defects with Engineering.Analyze logs/telemetry to optimize performance and scalability.Provide structured feedback to Product & Engineering.Proficient in Python, SQL, and data engineering fundamentals.Experience with OAuth 2.0, SAML, CRMs, ERPs, or FMS platforms.Skilled in troubleshooting complex system issues.Comfortable with performance tuning and UAT processes.Confident running discovery calls, training workshops, and executive briefings.Organized project lead who manages timelines and milestones.Capable of writing clear technical narratives and success stories.High UAT pass rate with low post-launch issues
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Customer Success Engineer
hace 4 semanas
Mexico City EasyBee AI A tiempo completoAbout EasyBee AI EasyBee AI builds intelligent automation powered by generative AI, helping businesses operate with the efficiency of a beehive. Our AI agents streamline workflows, integrate with core systems, and unlock productivity across industries. We're a fast-moving, mission-driven team with deep experience in AI, enterprise systems, and startup...
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Customer Success Engineer
hace 4 semanas
Mexico City EasyBee AI A tiempo completoAbout EasyBee AI EasyBee AI builds intelligent automation powered by generative AI, helping businesses operate with the efficiency of a beehive. Our AI agents streamline workflows, integrate with core systems, and unlock productivity across industries. We're a fast-moving, mission-driven team with deep experience in AI, enterprise systems, and startup...
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Customer Success Specialist
hace 1 semana
Mexico City Customer Intelligence Inc. A tiempo completoABOUT US Customer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and businesses throughout...
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Customer Success Specialist
hace 1 semana
Mexico City Customer Intelligence Inc. A tiempo completoABOUT US Customer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and businesses throughout...
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Customer Success Specialist
hace 4 semanas
Mexico City Customer Intelligence Inc. A tiempo completoABOUT US Customer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and businesses throughout...
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Customer Success Specialist
hace 1 semana
Mexico City Customer Intelligence Inc. A tiempo completoABOUT US Customer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and businesses throughout...
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Customer Success Engineer
hace 4 semanas
Mexico EasyBee AI A tiempo completoAbout EasyBee AI EasyBee AI builds intelligent automation powered by generative AI, helping businesses operate with the efficiency of a beehive. Our AI agents streamline workflows, integrate with core systems, and unlock productivity across industries. We're a fast-moving, mission-driven team with deep experience in AI, enterprise systems, and startup...
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Customer Success Engineer
hace 4 semanas
Mexico EasyBee AI A tiempo completoAbout EasyBee AI EasyBee AI builds intelligent automation powered by generative AI, helping businesses operate with the efficiency of a beehive. Our AI agents streamline workflows, integrate with core systems, and unlock productivity across industries. We're a fast-moving, mission-driven team with deep experience in AI, enterprise systems, and startup...
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LatAm Customer Success Leader
hace 6 días
Mexico City Simetrik A tiempo completoA leading B2B platform is seeking a Manager of Customer Success in LATAM to strengthen and scale its Customer Success function. This role involves building a high-performing team, implementing frameworks, and ensuring Customer Success drives retention and revenue growth. Candidates should have proven experience in Customer Success roles within B2B SaaS,...
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Customer Success Specialist
hace 4 semanas
Mexico City TRATO A tiempo completoCustomer Success Representative (SaaS) — Madrid (Remoto, Zona Horaria CDMX/ESPAÑA) Únete a TRATO y ayuda a construir el próximo unicornio de Legaltech. En TRATO estamos transformando la forma en que las empresas gestionan contratos, automatizan flujos legales y obtienen un control total de sus operaciones. Estamos creciendo rápido en LATAM, España,...
