Customer Success Specialist
hace 2 semanas
ABOUT US Customer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and businesses throughout Latin America. 🌎👉 We are currently seeking a Customer Success Executive – Loyalty Programs to join the team supporting our client in Mexico.📍 Location: Hybrid ⏳ Contract duration: 12 months 💼 Contract type: Independent professional 🌐 Language: Advanced English (minimum 80%)EDUCATION Bachelor’s degree in Business Administration, Marketing, Communications, Engineering, or a related field.EXPERIENCE 2 to 4 years of experience in client management and operational project management, ideally within loyalty, marketing, or digital ecosystem environments.SKILLS AND KNOWLEDGEStrong client relationship management and follow-up on requirements.Ability to structure information and processes with a strong action-oriented mindset.Experience coordinating operational deliverables and managing multiple stakeholders.Familiarity with dashboards, reports, and performance analysis for decision-making.Excellent communication, presentation, and teamwork skills.Proactivity, organization, and results orientation in dynamic environments.RESPONSIBILITIESAct as the main point of contact between the client and internal Loyalty teams.Ensure proper execution of the operational activities of the loyalty program.Follow up on client requirements, incidents, and deliverables.Monitor the performance of initiatives through dashboards and operational reports, generating insights for continuous improvement.Coordinate with technical and campaign teams to ensure compliance.Prioritize and plan new initiatives within the program’s operational roadmap.Maintain communication with clients, ensuring a consistent and results-driven experience.🚀 If you are passionate about loyalty, payment solutions, and strategic project management, we want to meet you.#Hiring #Loyalty #CustomerIntelligence #Mexico #PMO #Recruitment
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Revenue Growth
hace 4 semanas
Mexico City SiteMinder A tiempo completoA leading hotel technology firm is seeking a Customer Success Specialist for a hybrid role based in Mexico City. This position focuses on engaging with customers, maximizing revenue, and providing exceptional customer experiences. The ideal candidate will possess excellent communication skills, experience in customer-facing roles, and a passion for customer...
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Customer Success Specialist
hace 2 semanas
Mexico City Customer Intelligence Inc. A tiempo completoABOUT US Customer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and businesses throughout...
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Customer Success Specialist
hace 2 semanas
Mexico City Customer Intelligence Inc. A tiempo completoABOUT US Customer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and businesses throughout...
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Customer Success Specialist
hace 4 semanas
Mexico City Pearl A tiempo completoWork Arrangement: Remote Job Type: Independent Contractor, Full-time Work Schedule: US Time Zones (ET, CT, MT, or PT) Locations: - Open to candidates from LATAM About Pearl Talent Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are...
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Mexico Performance
hace 3 semanas
Mexico City SiteMinder A tiempo completoA leading hotel commerce platform provider is seeking a Customer Success Specialist in Mexico City. In this hybrid role, you will be responsible for advising customers, helping them achieve their goals, and maximizing revenue. The ideal candidate should have a passion for customer success, excellent communication skills, and experience in fast-paced...
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Trilingual Partner Success Specialist
hace 4 semanas
Mexico City Convergys A tiempo completoA global technology solutions provider is seeking a Specialist, Partner Success - Trilingual to enhance sales processes for channel partners in Mexico City. The role involves managing key relationships, improving customer retention, and conducting performance reviews. Required skills include fluency in English, French Canadian, and Mexican Spanish, along...
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Customer Success Specialist
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Mexico City Metropolitan Area Verifone A tiempo completoWhy VerifoneFor more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.Verifone has a diverse, dynamic and fast paced work environment in which...
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Customer Success Manager
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Mexico City TITAN A tiempo completoCustomer Success Manager – TITAN Join TITAN, a no-code, fast‑paced startup in the Salesforce ecosystem, as a Customer Success Manager in North America. As a Customer Success Manager, you will manage client onboarding, expansions, and renewals while leveraging technical expertise with a strategic business mindset to build strong customer relationships and...
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Customer Success Manager
hace 3 días
Mexico City TITAN A tiempo completoCustomer Success Manager – TITAN Join TITAN, a no-code, fast‑paced startup in the Salesforce ecosystem, as a Customer Success Manager in North America. As a Customer Success Manager, you will manage client onboarding, expansions, and renewals while leveraging technical expertise with a strategic business mindset to build strong customer relationships and...
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LatAm Customer Success Leader
hace 2 semanas
Mexico City Simetrik A tiempo completoA leading B2B platform is seeking a Manager of Customer Success in LATAM to strengthen and scale its Customer Success function. This role involves building a high-performing team, implementing frameworks, and ensuring Customer Success drives retention and revenue growth. Candidates should have proven experience in Customer Success roles within B2B SaaS,...
