Customer Success Specialist
hace 5 días
ABOUT US Customer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and businesses throughout Latin America. We are currently seeking a Customer Success Executive – Loyalty Programs to join the team supporting our client in Mexico. Location: Hybrid ⏳ Contract duration: 12 months Contract type: Independent professional Language: Advanced English (minimum 80%) EDUCATION Bachelor’s degree in Business Administration, Marketing, Communications, Engineering, or a related field. EXPERIENCE 2 to 4 years of experience in client management and operational project management, ideally within loyalty, marketing, or digital ecosystem environments. SKILLS AND KNOWLEDGE Strong client relationship management and follow-up on requirements. Ability to structure information and processes with a strong action-oriented mindset. Experience coordinating operational deliverables and managing multiple stakeholders. Familiarity with dashboards, reports, and performance analysis for decision-making. Excellent communication, presentation, and teamwork skills. Proactivity, organization, and results orientation in dynamic environments. RESPONSIBILITIES Act as the main point of contact between the client and internal Loyalty teams. Ensure proper execution of the operational activities of the loyalty program. Follow up on client requirements, incidents, and deliverables. Monitor the performance of initiatives through dashboards and operational reports, generating insights for continuous improvement. Coordinate with technical and campaign teams to ensure compliance. Prioritize and plan new initiatives within the program’s operational roadmap. Maintain communication with clients, ensuring a consistent and results-driven experience. If you are passionate about loyalty, payment solutions, and strategic project management, we want to meet you. #Hiring #Loyalty #CustomerIntelligence #Mexico #PMO #Recruitment
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Revenue Growth
hace 3 semanas
Mexico City SiteMinder A tiempo completoA leading hotel technology firm is seeking a Customer Success Specialist for a hybrid role based in Mexico City. This position focuses on engaging with customers, maximizing revenue, and providing exceptional customer experiences. The ideal candidate will possess excellent communication skills, experience in customer-facing roles, and a passion for customer...
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Customer Success Specialist
hace 5 días
Mexico City Customer Intelligence Inc. A tiempo completoABOUT US Customer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and businesses throughout...
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Customer Success Specialist
hace 4 días
Mexico City Customer Intelligence Inc. A tiempo completoABOUT US Customer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and businesses throughout...
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Customer Success Specialist
hace 3 semanas
Mexico City Customer Intelligence Inc. A tiempo completoABOUT US Customer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and businesses throughout...
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Customer Success Specialist
hace 3 semanas
Mexico City TRATO A tiempo completoCustomer Success Representative (SaaS) — Madrid (Remoto, Zona Horaria CDMX/ESPAÑA) Únete a TRATO y ayuda a construir el próximo unicornio de Legaltech. En TRATO estamos transformando la forma en que las empresas gestionan contratos, automatizan flujos legales y obtienen un control total de sus operaciones. Estamos creciendo rápido en LATAM, España,...
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Customer Success Specialist
hace 2 semanas
Mexico City Metropolitan Area Equifax A tiempo completoTheCustomer Success Specialistis responsible for optimizing the Customer Experience lifecycle, handling post-Sales Implementation program management and collaborating with the customer to ensure they are realizing expected value from EFX solutions, as well as driving adoption and retention.What you will do?Proactively drive adoption, usage, net retention,...
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Customer Success Specialist
hace 3 semanas
Mexico City Oneday A tiempo completoLOVE startups and always dreamed of working in tech? WANT to build meaningful relationships and help ambitious entrepreneurs succeed? BELIEVE you can use initiative and ownership to fast-track your career? THEN READ ON! Oneday is an education technology platform designed to inspire and equip aspiring entrepreneurs from diverse backgrounds to turn their...
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Customer Success Specialist
hace 3 semanas
Mexico City Pearl A tiempo completoWork Arrangement: Remote Job Type: Independent Contractor, Full-time Work Schedule: US Time Zones (ET, CT, MT, or PT) Locations: - Remote (US time zone alignment required) About Pearl Talent Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in...
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Customer Success Specialist
hace 2 semanas
Mexico City Pearl A tiempo completoWork Arrangement: Remote Job Type: Independent Contractor, Full-time Work Schedule: US Time Zones (ET, CT, MT, or PT) Locations: - Open to candidates from LATAM About Pearl Talent Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are...
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Customer Success Specialist
hace 4 semanas
Mexico City Pearl A tiempo completoWork Arrangement: Remote Job Type: Independent Contractor, Full-time Work Schedule: US Time Zones (ET, CT, MT, or PT) Locations: - Remote (US time zone alignment required) About Pearl Talent Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in...
