ACCOUNT MANAGER TRAINEE
hace 14 horas
Join to apply for the ACCOUNT MANAGER TRAINEE role at QIMA.Company OverviewAt QIMA, we’re on a mission to help our clients make products consumers can trust. Working with over 30,000 global brands, retailers, manufacturers, and food growers, we are present wherever products are made. We support businesses in securing every step of their supply chain through quality inspections, supplier audits, certifications, and lab testing, all powered by our intelligent digital platform.Our team of 5,000 QIMers across 40 offices and laboratories is united by a passion for innovation and integrity, guided by our core values. We believe in making a positive impact in the world. Would you like to be part of this?Our Consumer Goods Division helps brands, retailers, and manufacturers deliver safe, high-quality, and ethically produced products. Our inspectors, auditors, and lab technicians use their expertise daily to safeguard everyday products, from clothing and footwear to electronics and furniture.Job DescriptionWe are seeking an Account Manager Trainee (AM Trainee) interested in International Trade. The role supports the Account Manager in achieving client satisfaction, providing excellence in strategic administrative tasks, interacting with internal stakeholders, and resolving customer claims across areas such as:Quality Assurance: Supplier Management Audits, Compliance AuditsQuality Control Services: Product Inspections, Lab TestsCustoms Compliance: Pre-Customs Clearance InspectionResponsibilitiesAssist with customer inquiries and requests.Manage account setup, service setup, and follow-up in the system, including report delivery and payment tracking.Coordinate and confirm quotations and booking changes with customers.Support Account Managers during meetings to discuss progress and improve business strategies.Conduct random audits of reports sent by the team.Provide relevant information to the Finance team for invoicing.Follow up with customers for payments.RequirementsBachelor's degree in International Business, Trade, Relations, or related field.Proficiency in English and Spanish, both written and spoken.Ability to multitask efficiently.Proficient in MS Office applications.Strong organizational skills and attention to detail.At least one year of experience in operations or customer service is a plus.Additional InformationMonthly gross salary: $15,000 MXNPerformance bonuses based on KPIs.Employment DetailsFull-time positionIndustry: International Trade and DevelopmentNote: This job posting is active. It is not expired. #J-18808-Ljbffr
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