Accounts Receivable Credit
hace 2 semanas
About the Role: As NeuroGym's Accounts Receivable Specialist, your responsibility is to own all revenue collection touchpoints. From ensuring timely payments to resolving disputes, tracking chargebacks, and answering customer questions. This role lives at the intersection of finance, operations, and customer experience—ideal for someone hyper-organized, spreadsheet-savvy, and great with follow-through. If you love making order out of the numbers, take pride in timely follow-up, and enjoy working cross-functionally, you'll thrive here.Key Responsibilities:Invoice, Billing, and Collections ManagementTrack open balances, send reminders, and follow up on overdue accountsManage and document collection efforts using CRM and AR workflowsEnsure accuracy in invoicing, customer profiles, and payment historyRefunds, Chargebacks & Dispute ResolutionRespond to chargebacks quickly and compile proper documentation for disputesIssue approved refunds and ensure accurate recordkeepingFlag patterns and help identify operational improvements to reduce lossCustomer Service & Internal CollaborationWork directly with customers who have finance-related questionsRespond to tickets and requests regarding billing, receipts, or payment statusCoordinate with Sales, Product, and Customer Success to resolve issues quicklyReporting, Dashboards & Data IntegrityMaintain up-to-date AR reports in Google Sheets/ExcelBuild and update collections KPIs, aging reports, and recovery trendsIdentify and escalate high-risk accounts proactivelyProcess Improvement & DocumentationDocument AR workflows and suggest improvements for scaleHelp build internal SOPs for repeatable billing and dispute resolution tasksRequirements (Must Have) :~5+ years of experience in accounts receivable or billing operations~ Strong fluency in Google Sheets + Excel (pivot tables, formulas, filters, VLOOKUP, etc.)~ Experience working in HubSpot (or similar CRM) for customer tracking, deal management, and internal communication~ Exceptional attention to detail and highly organized work habits~ Experience working across customer service, finance, and/or sales teams~ Comfortable owning collections, chargebacks, refunds, and financial support ticketsSkills: (Need to Have)Excellent written and verbal communication skills—especially in customer-facing emailsStrong follow-up process and ability to track open items across teamsFamiliarity with payment platforms (Stripe, PayPal, Authorize.net, etc.)Experience creating and maintaining KPI dashboards or tracking systems for ARComfortable working in startup environments where systems are still evolvingBonus Skills: (Nice to Have)Experience in coaching, wellness, digital product, or subscription-based businessesBackground working with chargeback/dispute resolution tools or processesFamiliarity with ticketing tools like Hubspot Service Desk, Zendesk, Gorgias, or HelpScoutKnowledge of basic bookkeeping or QuickBooks experienceBenefits:~$ 25,000 mxn per month.~ Year-end Bonus~100% remote full-time collaboration~ Schedule Monday-Friday, full time / PACIFIC STANDARD TIME ZONE~ Opportunities for growth and development.Required:Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.Extra Computer MonitorInternet speed of at least 100MBPSHeadset with an extended mic that has noise cancellation and a webcamBattery back up for computerQuiet, dedicated workspace at homePlease submit your resume in English*
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Accounts Receivable
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Mexico Grammer México A tiempo completo✨ ¡Estamos contratando! Accounts Receivable – Grammer Americas, LLC ✨ En Grammer Americas estamos en búsqueda de un Accounts Receivable altamente motivado, con pasión por el servicio al cliente y sólidos conocimientos en gestión de cuentas por cobrar. Responsabilidades principales: Garantizar la recaudación oportuna de las ventas con los...
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Querétaro City, México Grammer México A tiempo completo¡Estamos contratando! Accounts Receivable – Grammer Americas, LLC En Grammer Americas estamos en búsqueda de un Accounts Receivable altamente motivado, con pasión por el servicio al cliente y sólidos conocimientos en gestión de cuentas por cobrar. Responsabilidades principales:Garantizar la recaudación oportuna de las ventas con los clientes...
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Querétaro City, México EPTA GROUP A tiempo completoThe ideal candidate will contribute to maintain all implementation processes and coordinate the preparation and documentation of relevant materials as needed to support operational efficiency.ResponsibilitiesAnalyse and update customer credit limits based on risk assessments and financial data to ensure responsible credit management.Apply incoming cash...
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Mexico City Metropolitan Area Solera Holdings, LLC. A tiempo completoPosition Title:Accounts Receivable Team Lead (M1)Department:Accounts ReceivableSalary Grade:TBDFair Labor Standards Act:Non-ExemptReports to:Accounts Receivable SupervisorThe RoleThe Accounts Receivable Team Lead (M1) is a key position that provides support to the accounts receivable operations within the organization. This role is designed for an individual...
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hace 4 días
Mexico City Hire With Near A tiempo completoJoin to apply for the AR - Accounts Receivable role at Hire With Near. Near is a global recruitment agency dedicated to finding the best talent for innovative companies. We work closely with our clients to understand their needs and find the ideal candidates who match both technical expertise and company culture. About the Client Our client is a rapidly...
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AR - Accounts Receivable
hace 4 días
Mexico City Hire With Near A tiempo completoJoin to apply for the AR - Accounts Receivable role at Hire With Near. Near is a global recruitment agency dedicated to finding the best talent for innovative companies. We work closely with our clients to understand their needs and find the ideal candidates who match both technical expertise and company culture. About the Client Our client is a rapidly...
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Querétaro City, México EPTA GROUP A tiempo completoThe ideal candidate will contribute to maintain all implementation processes and coordinate the preparation and documentation of relevant materials as needed to support operational efficiency. Responsibilities Analyse and update customer credit limits based on risk assessments and financial data to ensure responsible credit management. Apply incoming cash...
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Accounts Receivable Coordinator
hace 5 días
Mexico City BYD MÉXICO A tiempo completoBYD is a global leader in the development of electric vehicles, batteries, and solar energy solutions. As part of our expansion in Mexico, we are seeking an experienced and detail-oriented Accounts Receivable Coordinator to join our growing finance team.Key ResponsibilitiesTrack and manage accounts receivable across multiple clients and business linesRecord...
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Accounts Receivable Coordinator
hace 6 días
Mexico City BYD MÉXICO A tiempo completoBYD is a global leader in the development of electric vehicles, batteries, and solar energy solutions. As part of our expansion in Mexico, we are seeking an experienced and detail-oriented Accounts Receivable Coordinator to join our growing finance team.Key ResponsibilitiesTrack and manage accounts receivable across multiple clients and business linesRecord...