Head of Digital Ops
hace 3 semanas
Head of Digital Operations @ Spice📍 Remote (LatAm or based)⏰ Start: March 2026About Spice Spice helps multi-location restaurant brands crush it on delivery platforms (Uber Eats, DoorDash, ezCater).We optimize menus, pricing, promos, and operations for 20+ brands driving millions in off-premise sales.2025: Built the playbook, hit $50k MRR2026: Scale to $100k MRR, launch catering service, build real infrastructureSmall team (9 people), profitable, growing fast.The RoleYou own everything after the sale.When our founder closes a client, you take over:Onboard them in 7-10 days (vs 3-4 weeks today)Manage 6-person service team (2 Growth Managers, Ops, Designer, Email, Paid Media)Build systems that scale (onboarding, reporting, playbooks, SOPs)Close upsells with clients (catering, paid media, retention)Keep clients happy and renewing (90%+ retention)You're the COO of client operations. Builder + leader, not just executor.You Are✅ 3-5 years running ops (agency, startup, service business)✅ Built systems from scratch (onboarding, reporting, SOPs)✅ Managed 4-8 people (account managers, growth managers, client success)✅ Client-facing (QBRs, upsells, renewals—not just internal ops)✅ Thrive in 0→1 (you build the machine, not maintain it)✅ Obsessed with efficiency (automate everything possible)Bonus: Restaurant/food industry, agency experience, marketplace/e-commerce opsWhy Join🚀 Build the operational backbone (not maintain someone else's system)🎯 Work with real brands ($5-50M revenue restaurants)📈 Clear path to COO as we hit $5-10M ARR🏡 Remote + flexible (core hours, but we trust you)🎁 Flexible PTO, $500/year learning budgetHow to (Seriously) ApplyDon't send a resume.Record a 2-3 minute Loom video answering:What's a system or process you built from scratch? (Walk us through it)Why operations? (Most want sales/product—why ops?)Why Spice? (What excites you about THIS role?)Send to: maxx@spicedigital.coSubject: Head of Digital Ops — [Your Name]We'll review in 48 hours and invite top candidates to an interview
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Head of Digital Ops
hace 1 semana
Mexico City Spice A tiempo completoHead of Digital Operations @ Spice Remote (LatAm or based) Start: March 2026 About Spice Spice helps multi-location restaurant brands crush it on delivery platforms (Uber Eats, DoorDash, ezCater). We optimize menus, pricing, promos, and operations for 20+ brands driving millions in off-premise sales. 2025: Built the playbook, hit $50k MRR 2026: Scale to...
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Head of Digital Ops
hace 2 semanas
Mexico City Spice Digital LLC A tiempo completoHead of Digital Ops (Restaurant Growth Agency) Get AI-powered advice on this job and more exclusive features. Spice helps multi-location restaurant brands crush it on delivery platforms (Uber Eats, DoorDash, ezCater). We optimize menus, pricing, promos, and operations for 20+ brands driving millions in off-premise sales. 2025: Built the playbook, hit $50k...
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Head of Digital Ops
hace 1 semana
Mexico City Spice A tiempo completoHead of Digital Operations @ Spice &##128205; Remote (LatAm or based) Spice helps multi-location restaurant brands crush it on delivery platforms (Uber Eats, DoorDash, ezCater). We optimize menus, pricing, promos, and operations for 20+ brands driving millions in off-premise sales. Scale to $100k MRR, launch catering service, build real infrastructure Manage...
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Head of Digital Ops — Remote Growth COO for Restaurants
hace 2 semanas
Mexico City Spice Digital LLC A tiempo completoA dynamic growth agency is seeking a Head of Digital Ops to enhance client operations and build scalable systems. You will manage a team and drive onboarding processes efficiently, ensuring high client retention and satisfaction. The ideal candidate has 3-5 years of operational experience, excels in team management, and is driven to automate processes for...
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Head of Digital Ops
hace 1 semana
Mexico City Spice A tiempo completoHead of Digital Operations @ Spice &##128205; Remote (LatAm or based)Spice helps multi-location restaurant brands crush it on delivery platforms (Uber Eats, DoorDash, ezCater).We optimize menus, pricing, promos, and operations for 20+ brands driving millions in off-premise sales.Scale to $100k MRR, launch catering service, build real infrastructureManage...
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Head of Digital Ops
hace 5 días
Mexico City Spice A tiempo completoHead of Digital Operations @ SpiceRemote (LatAm or based)Start: March 2026About Spice Spice helps multi-location restaurant brands crush it on delivery platforms (Uber Eats, DoorDash, ezCater).We optimize menus, pricing, promos, and operations for 20+ brands driving millions in off-premise sales.2025: Built the playbook, hit $50k MRR2026: Scale to $100k MRR,...
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Head of Digital Ops
hace 3 semanas
Mexico City Spice A tiempo completoHead of Digital Operations @ Spice Remote (LatAm or based) ⏰ Start: March 2026 About Spice Spice helps multi-location restaurant brands crush it on delivery platforms (Uber Eats, DoorDash, ezCater). We optimize menus, pricing, promos, and operations for 20+ brands driving millions in off-premise sales. 2025: Built the playbook, hit $50k MRR 2026: Scale to...
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Head of Digital Ops
hace 1 semana
Mexico City Spice A tiempo completoHead of Digital Operations @ Spice Remote (LatAm or based) Start: March 2026 About Spice Spice helps multi-location restaurant brands crush it on delivery platforms (Uber Eats, DoorDash, ezCater). We optimize menus, pricing, promos, and operations for 20+ brands driving millions in off-premise sales. 2025: Built the playbook, hit $50k MRR 2026: Scale to...
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Head of Digital Ops
hace 3 semanas
Mexico City Spice A tiempo completoHead of Digital Operations @ Spice 📍 Remote (LatAm or based) ⏰ Start: March 2026 About Spice Spice helps multi-location restaurant brands crush it on delivery platforms (Uber Eats, DoorDash, ezCater). We optimize menus, pricing, promos, and operations for 20+ brands driving millions in off-premise sales. 2025: Built the playbook, hit $50k...
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Head of Digital Ops
hace 3 semanas
Mexico City Spice A tiempo completoHead of Digital Operations @ Spice📍 Remote (LatAm or based)⏰ Start: March 2026About Spice Spice helps multi-location restaurant brands crush it on delivery platforms (Uber Eats, DoorDash, ezCater).We optimize menus, pricing, promos, and operations for 20+ brands driving millions in off-premise sales.2025: Built the playbook, hit $50k MRR2026: Scale to...
