Head of Digital Ops
hace 1 día
Head of Digital Operations @ Spice Remote (LatAm or based) Start: March 2026 About Spice Spice helps multi-location restaurant brands crush it on delivery platforms (Uber Eats, DoorDash, ezCater). We optimize menus, pricing, promos, and operations for 20+ brands driving millions in off-premise sales. 2025: Built the playbook, hit $50k MRR 2026: Scale to $100k MRR, launch catering service, build real infrastructure Small team (9 people), profitable, growing fast. The Role You own everything after the sale. When our founder closes a client, you take over: Onboard them in 7-10 days (vs 3-4 weeks today) Manage 6-person service team (2 Growth Managers, Ops, Designer, Email, Paid Media) Build systems that scale (onboarding, reporting, playbooks, SOPs) Close upsells with clients (catering, paid media, retention) Keep clients happy and renewing (90%+ retention) You're the COO of client operations. Builder + leader, not just executor. You Are 3-5 years running ops (agency, startup, service business) Built systems from scratch (onboarding, reporting, SOPs) Managed 4-8 people (account managers, growth managers, client success) Client-facing (QBRs, upsells, renewals—not just internal ops) Thrive in 0→1 (you build the machine, not maintain it) Obsessed with efficiency (automate everything possible) Bonus: Restaurant/food industry, agency experience, marketplace/e-commerce ops Why Join Build the operational backbone (not maintain someone else's system) Work with real brands ($5-50M revenue restaurants) Clear path to COO as we hit $5-10M ARR Remote + flexible (core hours, but we trust you) Flexible PTO, $500/year learning budget How to (Seriously) Apply Don't send a resume. Record a 2-3 minute Loom video answering: What's a system or process you built from scratch? (Walk us through it) Why operations? (Most want sales/product—why ops?) Why Spice? (What excites you about THIS role?) Send to: maxx@spicedigital.co Subject: Head of Digital Ops — [Your Name] We'll review in 48 hours and invite top candidates to an interview
-
Head of Digital Ops
hace 3 horas
Mexico City Spice A tiempo completoHead of Digital Operations @ Spice Remote (LatAm or based) Start: March 2026 About Spice Spice helps multi-location restaurant brands crush it on delivery platforms (Uber Eats, DoorDash, ezCater). We optimize menus, pricing, promos, and operations for 20+ brands driving millions in off-premise sales. 2025: Built the playbook, hit $50k MRR 2026: Scale to...
-
Head of Digital Ops
hace 7 días
Mexico City Spice Digital LLC A tiempo completoHead of Digital Ops (Restaurant Growth Agency) Get AI-powered advice on this job and more exclusive features. Spice helps multi-location restaurant brands crush it on delivery platforms (Uber Eats, DoorDash, ezCater). We optimize menus, pricing, promos, and operations for 20+ brands driving millions in off-premise sales. 2025: Built the playbook, hit $50k...
-
Head of Digital Ops
hace 9 horas
Mexico City Spice A tiempo completoHead of Digital Operations @ Spice &##128205; Remote (LatAm or based) Spice helps multi-location restaurant brands crush it on delivery platforms (Uber Eats, DoorDash, ezCater). We optimize menus, pricing, promos, and operations for 20+ brands driving millions in off-premise sales. Scale to $100k MRR, launch catering service, build real infrastructure Manage...
-
Mexico City Spice Digital LLC A tiempo completoA dynamic growth agency is seeking a Head of Digital Ops to enhance client operations and build scalable systems. You will manage a team and drive onboarding processes efficiently, ensuring high client retention and satisfaction. The ideal candidate has 3-5 years of operational experience, excels in team management, and is driven to automate processes for...
-
Head of Digital Ops
hace 1 día
Mexico City Spice A tiempo completoHead of Digital Operations @ Spice &##128205; Remote (LatAm or based)Spice helps multi-location restaurant brands crush it on delivery platforms (Uber Eats, DoorDash, ezCater).We optimize menus, pricing, promos, and operations for 20+ brands driving millions in off-premise sales.Scale to $100k MRR, launch catering service, build real infrastructureManage...
-
Head of Digital Ops
hace 2 semanas
Mexico City Spice A tiempo completoHead of Digital Operations @ Spice Remote (LatAm or based) ⏰ Start: March 2026 About Spice Spice helps multi-location restaurant brands crush it on delivery platforms (Uber Eats, DoorDash, ezCater). We optimize menus, pricing, promos, and operations for 20+ brands driving millions in off-premise sales. 2025: Built the playbook, hit $50k MRR 2026: Scale to...
-
Head of Digital Ops
hace 2 semanas
Mexico City Spice A tiempo completoHead of Digital Operations @ Spice 📍 Remote (LatAm or based) ⏰ Start: March 2026 About Spice Spice helps multi-location restaurant brands crush it on delivery platforms (Uber Eats, DoorDash, ezCater). We optimize menus, pricing, promos, and operations for 20+ brands driving millions in off-premise sales. 2025: Built the playbook, hit $50k...
-
Head of Digital Ops
hace 2 semanas
Mexico City Spice A tiempo completoHead of Digital Operations @ Spice📍 Remote (LatAm or based)⏰ Start: March 2026About Spice Spice helps multi-location restaurant brands crush it on delivery platforms (Uber Eats, DoorDash, ezCater).We optimize menus, pricing, promos, and operations for 20+ brands driving millions in off-premise sales.2025: Built the playbook, hit $50k MRR2026: Scale to...
-
Head of Digital Ops
hace 2 semanas
Mexico City Spice A tiempo completoHead of Digital Operations @ Spice📍 Remote (LatAm or based)⏰ Start: March 2026About Spice Spice helps multi-location restaurant brands crush it on delivery platforms (Uber Eats, DoorDash, ezCater).We optimize menus, pricing, promos, and operations for 20+ brands driving millions in off-premise sales.2025: Built the playbook, hit $50k MRR2026: Scale to...
-
Head of Digital Ops
hace 2 semanas
Mexico City Spice A tiempo completoHead of Digital Operations @ Spice📍 Remote (LatAm or based)⏰ Start: March 2026About Spice Spice helps multi-location restaurant brands crush it on delivery platforms (Uber Eats, DoorDash, ezCater).We optimize menus, pricing, promos, and operations for 20+ brands driving millions in off-premise sales.2025: Built the playbook, hit $50k MRR2026: Scale to...
