Customer Service Experience Representative

hace 5 días


Monterrey, México reesmarx A tiempo completo

Customer Service Representative – LogisticsOur client, a global leader in fire protection solutions such as fire alarm systems and emergency devices, is seeking a Customer Service Representative – Logistics to support international operations and deliver an exceptional customer experience from their office in San Pedro Garza Garcia (Monterrey).Serve as the main link between customers, internal teams, and logistics partnersManage order, shipping, and delivery inquiries with accuracy and professionalismTrack orders, communicate updates, and resolve delivery issuesSupport cross-functional collaboration with U.Ensure compliance with company policies and logistics standards2–4 years' experience in supply chain or logistics , ideally handling hub shipments~ Experience with ERP/CRM and logistics platforms~ Intermediate spoken English as you'll have frequent conversations with the US office



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