Data Networks Support
hace 2 días
Mandatory Skills Description: Solid Data Networks fundamentals including network equipment and protocols. Solid scripting fundamentals. Ability to perform basic tasks with a scripting or programming language. Troubleshooting abilities. Customer orientation. Ability to communicate fluently in Spanish and English in verbal and written form. Bachelor's degree in related engineering or computer science areas or equivalent years of experience. Project Description: We are a team of Product Support Engineers for a high‑end hardware‑based testing solution. Our customers include service providers, network equipment manufacturers and enterprises who use it to test, measure and validate their network designs and devices. With the help of our products, our clients can deploy services and release equipment with confidence to the market. We support a broad array of network emulated protocols and an API that enables automating repetitive tasks, such as hardware regression testing. Our platform can emulate complex network topologies and traffic conditions, thus, quickly identifying problem areas with intelligent and relevant results. Our testing solution operates at layers 2 and 3 of the OSI model and it consists of a test GUI and API, both running over specialized hardware. Responsibilities: As member of our Support Services team you would represent our client's brand by providing customers and end users with great technical support by the proper handling of support cases. These cases involve the following activities. Respond incoming Service Requests from external customers, and our Sales Engineers and Sales teams via telephone and email and moving them forward until their proper termination. Internally replicate customer scenarios by the use of routers, switches and other network equipment. Communicate with other teams regarding bugs and follows-up to make sure fixes are received, tested and conveyed to the customer. Complete and maintain records of customer issues and product defects using CRM tools like SalesForce. Occasionally attend on-site training and support for the customers.
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Data Networks Support
hace 2 días
Observatorio, México Luxoft A tiempo completoMandatory Skills Description:Solid Data Networks fundamentals including network equipment and protocols.Solid scripting fundamentals. Ability to perform basic tasks with a scripting or programming language.Troubleshooting abilities.Customer orientation.Ability to communicate fluently in Spanish and English in verbal and written form.Bachelor's degree in...
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Product Support Engineer
hace 7 días
Observatorio, México Luxoft A tiempo completoResponsibilities:As member of our Support Services team you would represent our client's brand by providing customers and end users with great technical support by the proper handling of support cases. These cases involve the following activities.• Respond incoming Service Requests from external customers, and our Sales Engineers and Sales teams via...
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Product Support Engineer
hace 7 días
Observatorio, México Luxoft A tiempo completoResponsibilities:As member of our Support Services team you would represent our client's brand by providing customers and end users with great technical support by the proper handling of support cases. These cases involve the following activities.• Respond incoming Service Requests from external customers, and our Sales Engineers and Sales teams via...
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Product Support Engineer
hace 2 días
Observatorio, México Luxoft A tiempo completoResponsibilities: As member of our Support Services team you would represent our client's brand by providing customers and end users with great technical support by the proper handling of support cases. These cases involve the following activities. • Respond incoming Service Requests from external customers, and our Sales Engineers and Sales teams via...
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Support Product Support Engineer
hace 5 días
Observatorio, México Luxoft A tiempo completoProject Description:We are a team of Product Support Engineers for a high‑end hardware‑based testing solution. Our customers include service providers, network equipment manufacturers and enterprises who use it to test, measure and validate their network designs and devices. With the help of our products, our clients can deploy services and release...
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Product Support Engineer
hace 5 días
Observatorio, México Luxoft A tiempo completoProject Description:We are a team of Product Support Engineers for a high‑end hardware‑based testing solution. Our customers include service providers, network equipment manufacturers and enterprises who use it to test, measure and validate their network designs and devices. With the help of our products, our clients can deploy services and release...
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Junior Product Support Engineer
hace 5 horas
Observatorio, México Luxoft A tiempo completoProject Description:We are a team of Product Support Engineers for a high‑end hardware‑based testing solution. Our customers include service providers, network equipment manufacturers and enterprises who use it to test, measure and validate their network designs and devices. With the help of our products, our clients can deploy services and release...
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Data Loss Prevention Engineer
hace 2 días
Observatorio, México HCLTech A tiempo completoHCLTech is a global technology company, home to more than 223,000 people in 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services,...
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Data Scientist
hace 2 días
Observatorio, México Pyramid Consulting, Inc A tiempo completoA Data Scientist is responsible for analyzing large sets of structured and unstructured data to derive actionable insights. This role involves using advanced analytics, machine learning, and statistical methods to solve complex business problems and support decision-making processes. Key Responsibilities:Data Analysis and Modeling: Design and implement...
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Data Scientist
hace 2 días
Observatorio, México Pyramid Consulting, Inc A tiempo completoA Data Scientist is responsible for analyzing large sets of structured and unstructured data to derive actionable insights. This role involves using advanced analytics, machine learning, and statistical methods to solve complex business problems and support decision-making processes. Key Responsibilities:Data Analysis and Modeling: Design and implement...
