Application Support Analyst 1
hace 7 días
Get to Know Us: It's fun to work in a company where people truly believe in what they're doing Since being founded in ****, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance. Being a best‑in‑class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers. Work, Play and Grow at BlackLine Make Your Mark: The French speaking Application Support Analyst position is responsible for handling any incoming customer support inquiries, performing troubleshooting using various resources, and if needed, elevates issue to Senior Application Support Analyst Services. You’ll Get To: Coordinate with customer to determine functional requirements and determine technical solutions. Analyze data in support of proposed projects, business cases, and system requirements. Use formalized development methodology to assure that risks to security and business process integrity are identified and mitigated. Gather the customer's information and determine the customer's issue by analyzing the symptoms and figuring out the underlying problem. Identify what the customer is trying to accomplish. Use available knowledge & resources to provide possible solutions. Document client issue and process of resolution. Handle incoming support inquiries. What You’ll Bring: Ability to analyze a problem and direct appropriate course of action Professional attitude and desire to answer customer inquiries and resolve issues with patience and understanding; must be service‑oriented Bachelor's degree in related field French language proficiency, written and verbal Thrive at BlackLine Because You Are Joining: A technology‑based company with a sense of adventure and a vision for the future. A culture that is kind, open, and accepting. A culture where BlackLiner's continued growth and learning is empowered. Every door at BlackLine is open. Just bring your brains, your problem‑solving skills, and be part of a winning team at the world's most trusted name in Finance Automation BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity. BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws. LI-HH1 #J-18808-Ljbffr
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Level 1 Application Developer Support Analyst
hace 3 semanas
Monterrey, México Sutherland A tiempo completoJob DescriptionWe are hiring a Level 1 Application Developer Support Analyst to serve as a key resource to a dedicated set of our most valued and high-profile customers to help them extract maximum value from their investment in our team messaging, video meetings, and a business phone product.**Qualifications**:**RESPONSIBILITIES**:
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Application Support Analyst 1
hace 1 semana
Monterrey, México BlackLine Systems A tiempo completoMake Your Mark: The Application Support Analyst position is responsible for handling any incoming customer support inquiries, performing troubleshooting using various resources, and if needed, elevates issue to Senior Application Support Analyst Services. You'll Get To: - Coordinate with customer to determine functional requirements and determine...
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Application Support Analyst 1
hace 2 semanas
Monterrey, México BlackLine Systems A tiempo completoGet to Know Us: It's fun to work in a company where people truly believe in what they're doing! Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and...
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SAP Application Support Analyst
hace 2 semanas
Monterrey, México MAHLE A tiempo completoIn 2021, MAHLE with its more than 71,000 employees, generated sales of around EUR 11 billion and with its 160 locations, including 12 large research and development centers, is represented in more than 30 countries. Come join our team at MAHLE! #StrongerTogether- The SAP Cross Application Analyst will play an important role in ensuring smooth day to day...
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Web Application Support
hace 6 días
Monterrey, México Softtek A tiempo completoFounded in 1982 by a small group of entrepreneurs, Softtek started out in Mexico providing local IT services, and today is a global leader in next-generation digital solutions. The first company to introduce the Nearshore model, Softtek helps Global 2000 organizations build their digital capabilities constantly and seamlessly, from ideation and development...
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Web Application Support
hace 1 semana
Monterrey, México Softtek A tiempo completoFounded in 1982 by a small group of entrepreneurs, Softtek started out in Mexico providing local IT services, and today is a global leader in next-generation digital solutions. The first company to introduce the Nearshore model, Softtek helps Global 2000 organizations build their digital capabilities constantly and seamlessly, from ideation and development...
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Enterprise Application Analyst II
hace 7 días
Monterrey, México WWEX Group A tiempo completoPosted Wednesday, August 27, 2025 at 7:00 AMPURPOSEThe Enterprise Application Analyst II will act as the technical interface to employees, customers, carriers, and vendors for resolution of technical and functional problems related to the maintenance, use, workarounds, resolutions, and enhancements for GTZ applications and integrations. The Enterprise...
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Enterprise Application Analyst II
hace 6 días
Monterrey, México WWEX Group A tiempo completoPosted Wednesday, August 27, 2025 at 7:00 AMPURPOSEThe Enterprise Application Analyst II will act as the technical interface to employees, customers, carriers, and vendors for resolution of technical and functional problems related to the maintenance, use, workarounds, resolutions, and enhancements for GTZ applications and integrations. The Enterprise...
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Enterprise Application Analyst II
hace 6 días
Monterrey, Nuevo León, México WWEX Group A tiempo completoPURPOSEThe Enterprise Application Analyst II will act as the technical interface to employees, customers, carriers, and vendors for resolution of technical and functional problems related to the maintenance, use, workarounds, resolutions, and enhancements for GTZ applications and integrations. The Enterprise Application Analyst II will execute on assigned...
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Application Support Agent
hace 3 semanas
Monterrey, México PROHIRING A tiempo completo**Vacante para la empresa PROHIRING en Monterrey, Nuevo León**:Consultoría PROHIRING solicita **APPLICATION SUPPORT AGENT** para proyecto por tiempo indefinido **100% REMOTO (HOME OFFICE).****Requisitos**:- Licenciatura o Ingeniería en Sistemas, Telecomunicaciones o afín.- 1+ años de experiência en mesa de ayuda.- 1+ años de experiência en soporte...
