Student Success Manager
hace 1 día
Want to revolutionize the future of education and do meaningful work that transforms future generations’ lives? Crimson Education is a Series C, global EdTech startup founded in 2013 with the idea that through personalized education and technology, we can transform students into the world leaders of tomorrow. We’re now in 28 markets and have an ambitious team of 700 that’s rapidly expanding across the globe. Our tech platform connects 3000 tutors/mentors to students aiming to achieve admission and scholarships to top universities or their dream career pathway. We’ve built Crimson to become the world’s most successful university admissions consultancy, with our students 4x more likely to gain admission. To support our students, we have a Student Success team that’s obsessed with providing the best outcomes for our students and levelling the playing field. They engage, manage and facilitate a student’s journey with Crimson to help them achieve their goals and reimagine their future. What are the main responsibilities for this role? Coordinate, engage and facilitate the student’s journey with Crimson to help them achieve their goals (this crux of the service will be provided by Crimson’s world-class Strategists, Tutors and Mentors who contribute to a personalized student roadmap) You will be the main point of contact for students and parents, and be the link between them and the wider Crimson team Advise the team on possible value add solutions to support the student Provide the global team insights into local cultural nuances and demands Keep up to date on student’s progress, and report back to the team regularly Proactively manage and foresee issues by resolving complaints or escalations in a timely manner What we are looking for? 1-2 years experience in customer service, project management or transferable role Ability to build strong customer relationships with families through excellent customer service, high cultural awareness and adaptability High level of resilience and ability to thrive in a fast-paced startup environment Strong problem-solving skills, with the ability to manage a range of internal and external stakeholders Outstanding organizational skills, with excellent written and verbal communication skills Collaborative, with an openness to give and receive feedback Why work for Crimson? Rapidly growing start up, with a flexible working environment where you will be empowered to structure how you work Limitless development and exposure - our internal promotions/role changes made up 33% of all recruitment last year $1000 individual training budget per year, we love to ‘Level Up’ (it’s one of our core values) Psychologist on staff Insightful fireside chats and workshops to help support our high performing and ambitious team Radical Candor is a feedback approach we live by We’re a global player with 28 markets (and growing) across the globe. Most roles have the option to work from one of our many offices or remotely If you're passionate about growing in a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you #J-18808-Ljbffr
-
Student Success Manager | Remote
hace 1 día
Toluca de Lerdo, México Crimson Global Academy A tiempo completoA global EdTech startup is seeking a Customer Success Coordinator to enhance student journeys. Responsibilities include coordinating student experiences, offering insights, and managing stakeholder relationships. Ideal candidates should have 1-2 years in customer service or project management and strong communication skills. Join a rapidly growing company...
-
Student
hace 3 semanas
Santiago de Querétaro, México Ericsson A tiempo completoJoin to apply for the Student role at Ericsson 5 days ago Be among the first 25 applicants Kickstart your career with Ericsson – Support Engineer (Student Opportunity) Are you a student eager to launch your career in the tech and telecom world? Ericsson invites you to join our team as a Support Engineer, where you’ll gain hands‑on experience working...
-
Contract Customer Success Manager, Americas
hace 2 días
Toluca de Lerdo, México Customer.io A tiempo completoContract Customer Success Manager, Americas 👋 Hello from the Recruiting Team at Customer.io! We’re hiring a part‑time Customer Success contractor to support our growing team as our customer base continues to expand. In this role, you’ll help manage high volumes of customer requests within our pooled support model and provide coverage for team...
-
Contract Customer Success Manager, Americas
hace 2 días
Toluca de Lerdo, México Customer.io A tiempo completoContract Customer Success Manager, Americas 👋 Hello from the Recruiting Team at Customer.io! We’re hiring a part‑time Customer Success contractor to support our growing team as our customer base continues to expand. In this role, you’ll help manage high volumes of customer requests within our pooled support model and provide coverage for team...
-
Senior Manager, Student Recruitment
hace 2 días
Ciudad de México, Ciudad de México International Business University A tiempo completoAbout IBUInternational Business University (IBU) stands as Ontario's first independent not-for-profit university. Having received Ministerial consent for full accreditation in 2020 and DLI approval in 2023, IBU is Ontario's only not-for-profit independent University. Our foundation draws inspiration from the world's most esteemed independent universities,...
-
Sr. Product Manager
hace 2 días
Toluca de Lerdo, México Apptegy A tiempo completoWho We Are At Apptegy, we are more than a tech company; we are partners dedicated to transforming how schools communicate and shape the future of education. Your work here will directly empower districts to share their stories, engage their communities, and celebrate student success. We are a team of thoughtful, high‑performing individuals committed to...
-
Customer Success Manager
hace 2 días
Ciudad de México TITAN A tiempo completoTITAN is a no-code, web-based, fast-paced, growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America. As a Customer Success Manager, you'll...
-
Customer Success Manager
hace 2 días
Ciudad de México TITAN A tiempo completois a no-code, web-based, fast-paced, growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America. As a Customer Success Manager , you'll manage...
-
Customer Success Manager
hace 2 semanas
Toluca, México Rematech A tiempo completo**Rematech México** Somos una startup en crecimiento, buscamos talento joven energético y loco para crecer juntos en camino a una gran empresa. Esta es tu oportunidad de crecimiento profesional. **Misión de Rematech®** Odiamos la exclusividad, la obsolescencia y la basura electrónica. Buscamos personas que se alineen con la misión y valores de la...
-
Student Advocate
hace 3 semanas
Ciudad de México, Ciudad de México Platzi A tiempo completoAbout usPlatzi is the largest technology school in the Hispanic world with over 5 million students and 4,000 companies trusting us to deliver effective online education. Our mission is to make Latin America a technology superpower. We do it by training companies and individuals in areas such as AI, Cybersecurity, English, Programming and Leadership.As an...
