Operations Support Analyst

hace 23 horas

Mexico City Global Payments A tiempo completo

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Operations Support Specialist Global Payments Technology busca un Especialista de Soporte de Operaciones para unirse al equipo de Operaciones y brindar soporte al proceso de incorporación de comercios, al equipo comercial y a las mejoras para el cliente. El Especialista de Soporte de Operaciones será responsable de impulsar la excelencia y garantizar la calidad en todas las actividades relacionadas con el proceso de incorporación de comercios. ACTIVIDADES Dominar el proceso operativo para que se den las instalaciones del servicio de TPV. Apoyar al área de Operaciones en todas las actividades necesarias. Trabajo alineado a manual de trabajo y políticas. Interactuar con los demás miembros del equipo en la cadena de procesos para garantizar que cada caso se gestione de la manera más eficiente posible. Cumplir con los acuerdos de nivel de servicio (SLA) de cada etapa del proceso. Realizar los controles de calidad del proceso e informar según lo solicite el gerente. HABILIDADES Comunicación profesional, habilidades organizativas y analíticas. Capacidad para comunicarse eficazmente de forma oral y escrita. Se requiere manejo eficaz de MS Word, Excel y PowerPoint. Persona proactiva con capacidad para trabajar en un entorno colaborativo en equipo. HORARIO y MODALIDAD DE LABORES Lunes a viernes de 09:00 am a 18:00 pm. Se labora en oficinas ubicadas en Santa Fé. OFRECEMOS Sueldo base fijo de $18,000 Brutos. Paquete de prestaciones superiores a las de la ley. Global Payments brinda igualdad de oportunidades de empleo a todos los empleados y solicitantes de empleo sin distinción de raza, color, religión, sexo (incluido el embarazo), origen nacional, ascendencia, edad, estado civil, orientación sexual, identidad o expresión de género, discapacidad, condición de veterano, información genética o cualquier otra base protegida por la ley. Aquellos solicitantes que requieran ajustes razonables al proceso de solicitud y/o entrevista deben notificar a un representante del Departamento de Recursos Humanos. Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com. #J-18808-Ljbffr

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