Accounts Receivable Specialist II

The RoleThe Cash Application Specialist Level 2 plays a critical role in ensuring accurate and efficient cash application processes for the organization. This position involves reconciling incoming payments, posting transactions, investigating, and resolving discrepancies, and collaborating with various internal departments to optimize cash flow. Overview Responsibilities Payment Processing: Receive and review incoming payments via various methods, including checks, electronic transfers, and credit card payments. Apply payments to the appropriate customer accounts and invoices in accordance with established procedures. Ensure that payments are allocated accurately, preventing misapplications or discrepancies. Documentation and Recordkeeping: Maintain organized and up-to-date records of payment transactions and related documentation. Assist in the retrieval of payment documentation for audit or reconciliation purposes. Reconciliation: Perform daily reconciliations of cash receipts, identifying and resolving discrepancies between bank statements and internal records. Investigate and resolve discrepancies related to payment allocations, missing payments, and unapplied cash. Communication: Communicate with customers or internal stakeholders regarding payment discrepancies or issues, providing exceptional customer service and maintaining professional relationships. Assist in responding to payment-related inquiries as needed. Reporting: Generate and analyze reports related to cash application, aging reports, and outstanding balances, providing insights to the Finance Manager and other relevant stakeholders. Process Improvement: Identify opportunities for process improvements within the cash application function and collaborate with colleagues to implement best practices. Cross-functional Collaboration: Collaborate with Accounts Receivable, Billing, and Collections teams to resolve payment-related issues and optimize cash flow. Compliance: Ensure compliance with company policies and procedures as well as with all financial regulations, including GAAP and internal controls, in all cash application activities. Training: Assist in training and mentoring Cash Application Specialists Level 1 as needed. Work Hours: Must be able to work extended/flexible hours, including weekends, holidays, evenings, etc., as necessary. Other Duties: Other duties as assigned. Qualifications Bachelor’s degree in finance, Accounting, or related field preferred. Proven experience (2-3 years) in a similar cash application role, or related experience. Strong understanding of financial processes, cash reconciliation, and accounts receivable. Proficiency with Microsoft Office applications, particularly Excel. Knowledge of other accounting software is an asset. Knowledge of ERP systems (e.g., SAP, Oracle) is a plus. Excellent analytical and problem-solving skills. Strong attention to detail and accuracy. Ability to work independently and as part of a team. Excellent communication and interpersonal skills, with the ability to communicate clearly and effectively in person, in writing, and electronically with internal and external clients. Excellent customer service skills. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required to sit for extended periods of time. Required to wear a telephone headset to interact with clients and/or associates over the phone for 7+ hours a day. Required to type for extended periods of time. Required to work with digital displays for 7+ hours a day. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work from the office or remote. Ability to work hours as dictated by the project. Accountability This position does not have subordinates. Decisions are escalated to a senior level. It is impossible to list every requirement or responsibility of any position. The above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description, and to require additional or different job responsibilities to meet business needs. #J-18808-Ljbffr