Customer Service Specialist-Bilingual

A dynamic consulting firm in Mexico City is seeking an Intake Specialist to streamline the client intake process. The ideal candidate will provide exceptional customer service while handling communication, managing records, and assisting with insurance-related tasks. Bilingual proficiency in English and Spanish is essential for success in this role. This...

The Customer Service Representative initiates, coordinates, and maintains a flow of information to various accounts to ensure the highest levels of customer service. Duties & Responsibilities To ensure ultimate customer satisfaction, communicate customer needs to whatever level of the internal organization necessary – purchasing, fabrication, assembly,...

A customer service solutions company is seeking a bilingual Service Cloud Project Manager located in Mexico City. This role is responsible for planning and coordinating projects to enhance service operations using Salesforce Service Cloud. Candidates should have 4+ years of project management experience, specifically in IT and CRM environments, and strong...

Descripción del trabajo Customer Support Specialist We are seeking a skilled and experienced Customer Support Specialist to join our team. This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and has a strong understanding of online communication platforms. Responsabilidades Providing prompt and...

A leading financial services company is seeking a Contact Center Specialist in Veracruz, Mexico, to engage customers and resolve inquiries. Candidates must be fluent in English and Spanish, with at least one year of experience in customer service. The position offers a hybrid work model with company-funded health insurance and various employee benefits....

Facilitates and leads LATAM all centers through organizational initiatives and implementation. Provides strategic leadership to LATAM call center management to ensure all Call Center groups meet quality standards and performance expectations of providing high quality customer service to the Company's client/customer base. Develops and sustains a team...

What you do Answer inbound calls and handle middle and backoffice activities as well as various member services inquiries and transactions by actively listening to customers calling. Develop an extensive and solid knowledge of our products in order to provide timely and accurate information to our customers. Achieve individual quality and productivity...

En Toteat estamos buscando nuestro/a siguiente Customer Service Tech Specialist, para garantizar una continuidad operativa y un buen servicio para nuestros clientes. Se encargará de resolver los casos e incidencias más complejas reportadas tanto por usuarios como por clientes internos, asegurando una respuesta eficiente y confiable. Entre otras tareas,...

Why You'll Love It Here Pay up to $15,000 MXN (before taxes) Monday - Friday Paid training + $2,500 MXN hiring bonus Performance bonuses of up to 30% of your monthly salary Food vouchers, 30‑day aguinaldo, and 35% vacation bonus Comprehensive life and medical insurance Growth opportunities as we continue to expand—be part of a company that promotes from...

Descripción del trabajo We are looking for a Customer Service Supervisor for our Energy Efficiency teams. This role will lead and supervise the Contact Center Team in successfully handling communications from consumers and workloads. Responsibilities Manages and directs customer service representatives in accordance with the organization's policies and...