Empleos actuales relacionados con Subdirector Customer Life-cycle Management - Mexico City - HSBC
-
Onboarding Analyst | Early life cycle
hace 7 días
Mexico City Hotmart A tiempo completoJoin to apply for the Onboarding Analyst | Early life cycle role at HotmartOverviewOur Go-to-Market team, based across LATAM, is looking for a client-focused and goal-driven individual to help new clients successfully integrate and flourish on the Hotmart platform.As an Onboarder/Customer Success Consultant, you will play a vital role in ensuring new clients...
-
Customer Success Specialist
hace 1 semana
Mexico City Customer Intelligence Inc. A tiempo completoABOUT US Customer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and businesses throughout...
-
Customer Success Specialist
hace 2 semanas
Mexico City Customer Intelligence Inc. A tiempo completoABOUT US Customer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and businesses throughout...
-
Customer Success Specialist
hace 2 semanas
Mexico City Customer Intelligence Inc. A tiempo completoABOUT US Customer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and businesses throughout...
-
Mexico City Amazon A tiempo completoThe Global Central Reliability Maintenance Engineering (RME) team is seeking for a Early Life-cyle Project Manager (ELM PM) for Base Building! Amazon’s mission is to be the earth’s most customer-centric company with a unique culture built on pioneering into unknown and new frontiers. The Base Building ELM Project Manager supports the construction...
-
Global Order Management Customer Service Lead Director
hace 4 semanas
Mexico City PepsiCo A tiempo completoJoin to apply for the Global Order Management Customer Service Lead Director role at PepsiCo Overview Are you ready to lead a global transformation in customer service excellence? As the Global Customer Service Lead Director, you will be at the forefront of revolutionizing Order Management across the enterprise. This high‑impact role is responsible for...
-
Global Order Management Customer Service Lead Director
hace 4 semanas
Mexico City PepsiCo A tiempo completoJoin to apply for the Global Order Management Customer Service Lead Director role at PepsiCo Overview Are you ready to lead a global transformation in customer service excellence? As the Global Customer Service Lead Director, you will be at the forefront of revolutionizing Order Management across the enterprise. This high‑impact role is responsible for...
-
SAP Extended Warehouse Management Consultant
hace 1 semana
Mexico City Infosys A tiempo completoSAP Extended Warehouse Management Consultant Join to apply for the SAP Extended Warehouse Management Consultant role at Infosys Located in Mexico, we are looking for a Consultant with expertise in SAP Extended Warehouse Management (EWM) on S/4HANA for clients in Pharmaceuticals, Retail, Manufacturing, and Automotive industries. Role Summary As an EWM...
-
SAP Extended Warehouse Management Consultant
hace 1 semana
Mexico City Infosys A tiempo completoSAP Extended Warehouse Management Consultant Join to apply for the SAP Extended Warehouse Management Consultant role at Infosys Located in Mexico, we are looking for a Consultant with expertise in SAP Extended Warehouse Management (EWM) on S/4HANA for clients in Pharmaceuticals, Retail, Manufacturing, and Automotive industries. Role Summary As an EWM...
-
Senior Non-Financial Risk Leader – Global Markets Ops
hace 4 semanas
Mexico City HSBC A tiempo completoA global banking and financial institution seeks a Subdirector for Non-Financial Risk in Mexico City. This role involves leading risk management processes and collaborating with various sectors to drive strategic initiatives. Candidates should have extensive experience in banking operations, strong analytical skills, and the ability to articulate complex...
Subdirector Customer Life-cycle Management
hace 4 semanas
Please note this job advertisement is only available in Spanish. To view the job, select ‘Español - ES’ from the language selector in the page menu. Diseñar e implementar la estrategia de vinculación de clientes al banco a través del entendimiento de sus necesidades financieras y oportunidades de mercado. Identificar las oportunidades de vinculación de clientes con base en análisis por segmento y grupo de clientes y a través de tres grandes etapas: 1) Onboarding, 2) Portafolio Management, 3) Retention. Establecer los palancas y procedimientos de mejora para rentabilizar el portafolio de clientes por etapa de ciclo de vida, en coordinación con áreas multidisciplinarias (Productos, Canales, áreas de soporte y control por ej.) Diseñar y dirigir los esfuerzos de equipos de Análisis para el mayor entendimiento de oportunidades de negocio por grupo de clientes. Coordinar la implementación de estrategias de rentabilidad del portafolio de clientes, basadas en los fundamentos analíticos, a través de distintos canales de contacto con clientes (ATM, Sucursales, Call Centre, por ej.) Diseñar e implementar la estrategia de “Lead Management” en sincronía con equipos de Producto, Segmentos, Canales y CRM, basada en las tres principales etapas del Ciclo de Vida del Cliente (Onboarding, Portafolio Management y Retention) Participar en distintos foros regionales y globales para entender y compartir mejores prácticas relacionadas a la administración de ciclo de vida del cliente. Construir el plan estratégico de penetración por producto del portafolio de clientes activos en alineación a las necesidades de cada negocio. Requerimientos: Experiencia laboral mínima: 3 años generando estrategias para clientes de banca de consumo. Dominio de los distintos productos y servicios financieros de banca de consumo. Alta capacidad de negociación y liderazgo con equipos de alto desempeño. Alta capacidad de manejo de estrés y conflictos. En HSBC esperamos que nuestra gente se trate con dignidad y respeto, creando una cultura incluyente que promueva igualdad de oportunidades. Nuestros valores definen quiénes somos como organización y lo que nos distingue, valoramos la diferencia, avanzamos juntos, nos hacemos responsables de nuestras acciones, usamos el buen juicio, hacemos lo correcto y hacemos que las cosas sucedan. En HSBC nos encontramos orientados a garantizar la igualdad de género y capacitación constante hacia nuestros empleados, así como a la protección de sus derechos laborâres y sociales. “En HSBC ofrecemos a nuestros colegas un mayor número de días para que puedan disfrutar al máximo su boda, cuidar al nuevo integrante de la familia, o vivir el duelo por la pérdida de algún familiar. Nuestro paquete de permisos con goce de sueldo está a la vanguardia en México. Ahora tienes una razón más para ser HSBC y vivir con orgullo una cultura de bienestar integral, balance y auto cuidado.” #J-18808-Ljbffr
