Support Analyst

hace 1 semana


Xico, México Santamarina Y Steta Sc A tiempo completo

We are looking for a support analyst for mexico city office for our IT team. RESPONSIBILITIES AND DUTIES Assist to collect and prepare collection reports on weekly basis and evaluate process and measure efficiency of all portfolios and forecast all monthly collection objectives. Perform regular evaluation on all electronic invoicing system. Determine required payment dates and coordinate with project managers to resolve all collection issues and reconcile all unapplied cash accounts. Assist manager to provide resolution for all collection and manage large amount of data for invoices and maintain knowledge on all variances to ensure prevention in reoccurrence. Interpret all complex terms for collection process and affiliate agreement terms and maintain relationships with all internal and external customers. Entry of invoices / Bill to portals and management of LEDs Support the recovery of the portfolio before expiration and overdue. Proven experience as a Collection Specialist or similar role Knowledge of billing procedures and collection techniques Working knowledge of MS Office and databases Comfortable working with targets Patience and ability to manage stress Excellent communication skills (written and oral) Skilled in negotiation Problem-solving skills BENEFITS Competitive salary Benefits in excess of the Law Major Medical Insurance Life Insurance Pension Plan #J-18808-Ljbffr


  • Support Analyst Jr

    hace 1 semana


    Xico, México Mx003 Marsh And Mclennan Servicios S.A. De Cv A tiempo completo

    Description : Support Analyst What can you expect? The Support Analyst will provide front-line primary functional and technical support to end users on various business and technical issues. They will also be responsible for responding to and resolving service tickets in a timely manner according to SLA. The candidate must have excellent problem-solving...

  • Support Analyst Jr

    hace 1 semana


    Xico, México Mx003 Marsh And Mclennan Servicios S.A. De Cv A tiempo completo

    Description : Support Analyst What can you expect? The Support Analyst will provide front-line primary functional and technical support to end users on various business and technical issues. They will also be responsible for responding to and resolving service tickets in a timely manner according to SLA. The candidate must have excellent problem-solving...

  • Support Analyst Jr

    hace 1 semana


    Xico, México Mx003 Marsh And Mclennan Servicios S.A. De Cv A tiempo completo

    Description : Support Analyst What can you expect? The Support Analyst will provide front-line primary functional and technical support to end users on various business and technical issues. They will also be responsible for responding to and resolving service tickets in a timely manner according to SLA. The candidate must have excellent problem-solving...


  • Xico, México 27284 Banco Citi Mexico Sociedad Anonima A tiempo completo

    A leading financial institution in Veracruz, Mexico, is seeking an Apps Support Intmd Analyst to provide technical and business support for users of applications. The ideal candidate should have 2-5 years of experience in application support, possess strong communication and analytical skills, and a basic understanding of financial markets. This full-time...


  • Xico, México 27284 Banco Citi Mexico Sociedad Anonima A tiempo completo

    A leading financial institution in Veracruz, Mexico, is seeking an Apps Support Intmd Analyst to provide technical and business support for users of applications. The ideal candidate should have 2-5 years of experience in application support, possess strong communication and analytical skills, and a basic understanding of financial markets. This full-time...

  • Support Analyst

    hace 1 semana


    Xico, México Santamarina Y Steta Sc A tiempo completo

    We are looking for a support analyst for mexico city office for our IT team. RESPONSIBILITIES AND DUTIES Assist to collect and prepare collection reports on weekly basis and evaluate process and measure efficiency of all portfolios and forecast all monthly collection objectives. Perform regular evaluation on all electronic invoicing system. Determine...


  • Xico, México Marketing A tiempo completo

    A leading healthcare company in Mexico is seeking a Sr Performance Excellence Analyst to evaluate and enhance the performance of its Patient Support Center. This hybrid role requires strong communication and analytical skills, along with 2-5 years of relevant contact center experience. The analyst will provide detailed feedback and support performance review...

  • Operations Support

    hace 4 semanas


    Xico, México Citigroup Inc. A tiempo completo

    A global financial services company in Mexico is looking for an Ops Sup Analyst 1 to provide essential operations support. This entry-level position involves maintaining documentation, managing records, and acting as a liaison between various stakeholders. The ideal candidate should possess a bachelor's degree and relevant experience, along with proficiency...


  • Xico, México Santamarina Y Steta Sc A tiempo completo

    A financial services company in Mexico is seeking a Support Analyst for its IT team. In this role, you will be responsible for assisting with collection reports, evaluating invoicing systems, and resolving collection issues with project managers. Candidates should have proven experience in collections, strong knowledge of billing procedures, and excellent...


  • Xico, México Santamarina Y Steta Sc A tiempo completo

    A financial services company in Mexico is seeking a Support Analyst for its IT team. In this role, you will be responsible for assisting with collection reports, evaluating invoicing systems, and resolving collection issues with project managers. Candidates should have proven experience in collections, strong knowledge of billing procedures, and excellent...