Help Desk Team Lead
hace 6 días
Help Desk Team Lead Location: Mexico City An international technology company is seeking a Technical Support Team Lead to oversee and guide a team of Level 1 support specialists. This role is ideal for someone with strong leadership abilities, a hands‑on approach to troubleshooting, and a focus on delivering excellent customer experiences in a dynamic environment. Key Responsibilities Lead a team of 5-10 agents Mentor a team of agents Handle escalated tickets Monitor KPIs and SLAs Qualifications B2 or upper level of English Bachelor's degree Compensation Pay: $30,****** - $40,****** per month Work Location In person #J-18808-Ljbffr
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Analista Help Desk
hace 3 semanas
Puebla, México Intectrafic A tiempo completoEmpresa de Tecnología dedicada a la creación de software tanto para plataformas web como en aplicaciones móviles, solicita:**Help Desk****Necesitas**:Lic. o ing. Concluida o pasantes en sistemas, informática, computación, mecatrónica o actuaría**Actividades**:Atender las solicitudes de los usuarios y registrarlasGenerar soluciones para aquellos...
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ingeniero en sistemas: help desk
hace 1 semana
Puebla, Puebla, México MÁS CAPITAL HUMANO A tiempo completoImportante empresa del ramo de Pinturas, solicita: INGENIERO EN SISTEMAREQUISITOS:Ing. en Sistemas o Lic. en Informática Experiencia en Help Desk y Redes / Servidores (INDISPENSABLE)ACTIVIDADES:Atender y dar seguimiento a dudas de usuarios.Asignar equipos a usuarios de reciente ingresoAsignar y administrar contraseñasSeguimiento al mantenimiento de...
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Soporte Help Desk
hace 3 semanas
Puebla, México Autobuses México Puebla Estrella Roja A tiempo completo_Porque en Estrella Roja lo más importante eres tú te ofrecemos un excelente servicio de autobuses México Puebla y transporte de Mercancías en toda la República Mexicana. Nuestra trayectoria de más de 78 años nos avala ¡Te invitamos a conocernos!_- En Estrella Roja somos líderes en ofrecer servicios de transporte dentro y fuera del estado de puebla...
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Healthcare - Clinical Service Desk / Helpdesk
hace 6 días
Puebla, México Ntt Data A tiempo completoDescripción del trabajo We are currently seeking a Helpdesk Associate to join our Clinical Service Desk team. This position will have the opportunity to work from home / remote from your home office located within Mexico. Job Responsibilities This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer...
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Remote MAAS Engineering Manager
hace 2 semanas
Puebla, México Canonical A tiempo completoA pioneering tech firm seeks an Engineering Manager to lead a distributed team in developing the Metal-as-a-Service platform. The ideal candidate will have a Bachelor's degree in Computer Science, strong skills in Python and Golang, and the ability to mentor team members. This remote position includes competitive compensation and benefits, an annual learning...
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Infrastructure Team Lead
hace 2 días
Puebla, México CRH Talento de IT A tiempo completoInfrastructure Team Lead Location: Remote Work Model:· Remote· Monday to Friday 09:00 am to 06:00 pm We are offering: ● Pay rate: $50K MXN Monthly● Direct Hiring● Law Benefits● Saving Fund● 30 days Christmas Bonus● Life...
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Healthcare - Clinical Service Desk / Helpdesk
hace 3 semanas
Puebla, México NTT DATA A tiempo completo**Req ID**: We are currently seeking a**Helpdesk Associate**to join ourClinical Service Deskteam. This position will have the opportunity to work from home / remote from your home office located within Mexico.**Job Responsibilities Include**:- This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer...
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Junior IT Service Desk Specialist
hace 4 días
Puebla, México The Scotts Miracle-Gro Company A tiempo completoA leading horticultural company in Puebla, Mexico is looking for an IT Service Desk Agent I to provide frontline technical support. This role involves troubleshooting hardware and software issues, managing incidents, and ensuring user satisfaction. Candidates should have a high school diploma and basic troubleshooting skills, with experience in an IT service...
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Infrastructure Team Lead
hace 3 días
Puebla, Puebla, México CRH Talento de IT A tiempo completoInfrastructure Team LeadLocation: RemoteWork Model:· Remote· Monday to Friday 09:00 am to 06:00 pmWe are offering:● Pay rate: $50K MXN Monthly● Direct Hiring● Law Benefits● Saving Fund● days Christmas Bonus● Life Insurance● Food Vouchers● Major Medical InsuranceRequirements:· Bachelor's degree in Computer Science, Information Technology,...
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Service Desk
hace 3 semanas
Puebla, México Pellera Technologies Mexico A tiempo completoThe Customer Service Desk Agent is responsible for providing quality and efficient customer service to customers through technical and quality sound phone calls and tickets daily, as well as various tasks assigned to the agent.General AccountabilitiesMaintains daily communication with the team and hits productivity standards.Receive incoming customer calls,...