English Technical Support Agent
hace 2 semanas
Get AI-powered advice on this job and more exclusive features. As a Technical Support Agent at 5CA, you'll provide technical support as part of a broader international team. You'll troubleshoot customers' technical issues with their PC hardware and connectivity issues. You'll be on the frontline, answering customer queries and tickets via email, live chat, social media, and phone. You'll be responsible for calmly troubleshooting their issues and helping them out when they need it the most. You'll also undergo assisted training to help you develop and improve your skills to provide the best technical support for our clients and their customers. About You You speak English at an advanced level (C1 minimum). You have in-depth knowledge of PC hardware, tech, and connectivity issues. You’re a natural troubleshooter and problem-solver. You are a fast learner, take initiative and excel at troubleshooting. You have a dedicated quiet workspace located within your residence. (Optional) Experience in a Customer service environment is a plus. Technical Requirements A minimum internet speed of 15 Mb/s download and 15 Mb/s upload with latency
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Remote Technical Support Agent
hace 7 horas
Mexico City 5CA A tiempo completoA global customer experience company is looking for a Technical Support Agent to provide technical support for customers. This is a fully remote position where you will troubleshoot PC hardware and connectivity issues through various communication channels. Ideal candidates will have advanced English, strong knowledge in tech troubleshooting, and reliable...
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Technical Support Specialist
hace 2 semanas
Mexico City Grupo SONDA A tiempo completoOverview Live the SONDA experience. Transform your career with us! We are passionate about innovation and believe that through knowledge and technology we can transform clients’ businesses and shape the future. At SONDA, you’ll experience a workplace full of opportunities for personal and professional growth and a chance to improve people’s quality of...
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Technical Support Specialist
hace 7 horas
Mexico City Grupo SONDA A tiempo completoOverview Live the SONDA experience. Transform your career with us! We are passionate about innovation and believe that through knowledge and technology we can transform clients’ businesses and shape the future. At SONDA, you’ll experience a workplace full of opportunities for personal and professional growth and a chance to improve people’s quality of...
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Remote Multilingual Support Agent
hace 2 semanas
Mexico City HOS247 LLC A tiempo completoA growing technology company is looking for a full-time remote Customer Support Agent. You will provide front-line support to English, Spanish, and Russian-speaking drivers and fleet managers in North America. Ideal candidates are tech-savvy communicators with at least one year of customer support experience. This role involves identifying areas for...
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Tier 1 Technical Support Mexico
hace 18 horas
mexico Chronos Consulting A tiempo completoJob Description Our client is a leading WordPress page builder plugin. They are looking for Technical Support Agents. These are full-time, home office based positions providing technical support via chat or email during regular working hours. As Tier 1 support you will learn how to review, analyze, and resolve a variety of customer issues, quickly, and...
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Tier 2 Technical Support Mexico
hace 18 horas
mexico Chronos Consulting A tiempo completoJob Description Our client is a leading WordPress page builder plugin. They are looking for Technical Support Agents. These are full-time, home office based positions providing technical support via chat or email during regular working hours. The Tier 2 Technical Support agent is an advanced-level technical position, offering many opportunities to grow...
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Technical Support Manager
hace 7 horas
Mexico City Imou A tiempo completoWe are currently searching for a Technical Support Manager to support our business development in Mexico. This is for our Smart Home brand IMOU (Pronounced: I-Moe). Who Are We? IMOU is a global leader in the Smart Home segment and we have built a reputation in the overseas market as the go-to vendor for Smart Security & Smart Home. Set up as a subsidiary of...
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Technical Support Engineer
hace 2 semanas
Mexico City TK Recruitment A tiempo completoOverviewMy client, a dynamic and rapidly growing international FinTech, is expanding its presence in Mexico. As part of this expansion, we are actively seeking a highly skilled Technical Support Engineer to join their team in CDMX.RoleYou will play a key role in providing end-user support, troubleshooting, and ensuring the seamless functioning of desktop...
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Technical Support Engineer
hace 2 semanas
Mexico City Singular A tiempo completoThe role We are seeking a Technical Support Engineer US team, with exceptional technical, organization and communication skills to join our growing team. A customer-focused individual responsible for handling customer and partner support. An exceptional technical aptitude, with precise written and verbal communication skills, who finds it easy to speak to...
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Technical Support Engineer
hace 2 semanas
Mexico City Singular A tiempo completoThe role We are seeking a Technical Support Engineer US team, with exceptional technical, organization and communication skills to join our growing team. A customer-focused individual responsible for handling customer and partner support. An exceptional technical aptitude, with precise written and verbal communication skills, who finds it easy to speak to...