Customer Success Manager
hace 5 horas
Customer Success Manager Are you an experienced retail operations professional with a passion for technology and a talent for building lasting client relationships? We're seeking a dynamic Customer Success Manager to join our team and become a trusted advisor for our retail clients. In this pivotal role, you will ensure our partners achieve maximum value and demonstrable ROI from our advanced retail planning SaaS platform. Responsibilities Lead comprehensive onboarding and training initiatives to accelerate product adoption and ensure clients quickly realize the value of our platform. Serve as primary point of contact, ensuring strategic alignment and continuous value realization. Cultivate deep, long‑term relationships with a diverse range of client stakeholders, from end‑users to C‑level executives. Collaborate with clients to define and track their retail planning goals, conducting regular business reviews to showcase progress and illustrate clear return on investment. Monitor platform usage data to proactively identify potential risks and growth opportunities, engaging at‑risk accounts to prevent churn. Manage renewal process and identify opportunities for upsell and cross‑sell within your client portfolio. Serve as the voice of the customer internally, gathering feedback to collaborate with product and engineering teams and influence the platform’s roadmap. Requirements Minimum of 3 years of hands‑on experience within retail planning operations (e.g., supply chain management, inventory management, or planner/allocator). 2-5 years of proven experience in Customer Success, Project Management, or Implementation roles. Exceptional analytical and problem‑solving skills; proficiency in Microsoft Excel, SQL, and Python. Demonstrated ability to manage complex client projects, communicate intricate technical concepts clearly, and foster a customer‑centric approach. Exceptional attention to detail and superior organizational skills to manage multiple priorities in a dynamic environment. Preferred: Bachelor’s degree in Industrial Engineering or a related analytical field. Fluent in English. #J-18808-Ljbffr
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Customer Success Manager
hace 2 semanas
Xico, México Titan A tiempo completoCustomer Success Manager – TITANJoin TITAN, a no-code, fast-paced startup in the Salesforce ecosystem, as a Customer Success Manager in North America.As a Customer Success Manager, you will manage client onboarding, expansions, and renewals while leveraging technical expertise with a strategic business mindset to build strong customer relationships and...
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Customer Success Manager
hace 2 semanas
Xico, México Titan A tiempo completoCustomer Success Manager – TITAN Join TITAN, a no-code, fast-paced startup in the Salesforce ecosystem, as a Customer Success Manager in North America. As a Customer Success Manager, you will manage client onboarding, expansions, and renewals while leveraging technical expertise with a strategic business mindset to build strong customer relationships and...
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Customer Success Manager
hace 2 semanas
Xico, México Titan A tiempo completoCustomer Success Manager – TITAN Join TITAN, a no-code, fast-paced startup in the Salesforce ecosystem, as a Customer Success Manager in North America. As a Customer Success Manager, you will manage client onboarding, expansions, and renewals while leveraging technical expertise with a strategic business mindset to build strong customer relationships and...
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Customer Success Manager
hace 2 semanas
Xico, México Remote A tiempo completo**About Remote**:**All of our positions are fully remote.You do not have to relocate to join us!**This is an exciting time to join Remote and make a personal difference in the global employment space as a Customer Success Manager, joining our Customer Experience team.The Customer Success Manager acts as the customer's trusted advisor and advocate.The key to...
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Customer Success Manager
hace 2 semanas
Xico, México Lenovo A tiempo completoThe Customer Success Manager is responsible for managing post-sales customer relationships, coordinating service delivery, and ensuring billing accuracy across hybrid cloud environments.This is a key role that supports customer retention, expansion, and long-term value creation.Serve as a trusted advisor and main post-sales contact for enterprise...
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Customer Success Manager
hace 2 semanas
Xico, México Pentera A tiempo completoCustomer Success Manager - LATAMLocation : MexicoAccelerate Your Career in CybersecurityJoin Pentera and take your career to the next level in cybersecurity.As a leader in Automated Security Validation, we help businesses around the world safely emulate real-world attacks to uncover their vulnerabilities—just like the world's best red teams.At Pentera,...
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Customer Success Manager
hace 3 semanas
Xico, México Pentera A tiempo completoCustomer Success Manager - LATAMLocation : MexicoAccelerate Your Career in CybersecurityJoin Pentera and take your career to the next level in cybersecurity. As a leader in Automated Security Validation, we help businesses around the world safely emulate real-world attacks to uncover their vulnerabilities—just like the world's best red teams. At Pentera,...
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Customer Success Manager
hace 3 semanas
Xico, México Pentera A tiempo completoCustomer Success Manager - LATAMLocation : MexicoAccelerate Your Career in CybersecurityJoin Pentera and take your career to the next level in cybersecurity. As a leader in Automated Security Validation, we help businesses around the world safely emulate real-world attacks to uncover their vulnerabilities—just like the world's best red teams. At Pentera,...
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Customer Success Manager
hace 3 semanas
Xico, México Pentera A tiempo completoCustomer Success Manager - LATAMLocation : MexicoAccelerate Your Career in CybersecurityJoin Pentera and take your career to the next level in cybersecurity. As a leader in Automated Security Validation, we help businesses around the world safely emulate real-world attacks to uncover their vulnerabilities—just like the world's best red teams. At Pentera,...
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Customer Success Manager- Latam
hace 2 semanas
Xico, México Onebeat A tiempo completoCustomer Success Manager – LATAMDescriptionThe Customer Success Manager will build and maintain strong relationships with retail clients, guiding them through the customer lifecycle to ensure they achieve success and ROI from our retail planning SaaS platform.This role requires product knowledge and industry expertise to serve as a trusted advisor.Key...
