Customer Success Manager Remote
hace 4 semanas
About the Role: The Customer Success Manager, Mid-Market will be responsible for complete ownership and execution on multilocation accounts post sale. This will include the initial implementation, product education, adoption, marketing, troubleshooting, resolution, retention and renewal efforts through strategic touchpoints throughout their contract lifecycle. This role will be highly cross functional, partnering with those within the sales and engineering orgs, to ensure the customers are highly engaged and excited to continue and expand product adoption across the suite of tools we provide. What you’ll do: Own and manage a book of defined Mid-Market customers Responsible for pitching and up‑selling / cross‑selling to expand accounts Successful implementation and set up of multi‑location accounts Responsible for renewal, expansion and growth of named customer accounts Ongoing product education, marketing, and advisement to current customers Strategic product adoption and expansion efforts through touchpoints, marketing and education Requirements: 2+ years of Customer Success / Account Management experience 1+ years knowledge and understanding of SaaS products Proven track record of up‑selling, growth, and expansion within a defined customer base Experience: Customer Success Management: 2 years (required) SaaS products: 1 year (required) Language: English (required) #J-18808-Ljbffr
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Remote Scaled Customer Success Manager
hace 3 semanas
Xico, México Hirelatam A tiempo completoA leading recruitment agency is seeking a Remote Scaled Customer Success Manager for Mexico City. This full-time position involves managing customer interactions, mentoring team members, and improving customer success outcomes using technology. The ideal candidate has over 2 years of experience in customer-facing roles. Key values include reliability,...
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Customer Success Manager
hace 4 semanas
Xico, México Construction Clerk A tiempo completoCustomer Success Manager (Fully Remote) Location: Fully Remote Experience Required: 3-5 years in a Customer Success or related role Are you passionate about driving customer success and building strong relationships? Do you have a knack for streamlining processes, engaging clients, and delivering measurable results? If so, SafetyClerk is looking for you!...
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Customer Success Manager
hace 4 semanas
Xico, México Construction Clerk A tiempo completoCustomer Success Manager (Fully Remote) Location: Fully Remote Experience Required: 3-5 years in a Customer Success or related role Are you passionate about driving customer success and building strong relationships? Do you have a knack for streamlining processes, engaging clients, and delivering measurable results? If so, SafetyClerk is looking for you!...
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Remote Customer Success Manager
hace 2 semanas
Xico, México Efex A tiempo completoDescripción del trabajo EFEX es una fintech enfocada en ofrecer soluciones de pagos internacionales y gestión de divisas para empresas en crecimiento en Latinoamérica. Nuestro propósito es simplificar la experiencia de las empresas al enviar, recibir y administrar pagos globales, integrando tecnología, cumplimiento regulatorio y atención personalizada....
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Remote Customer Success Manager
hace 2 semanas
Xico, México Efex A tiempo completoDescripción del trabajo EFEX es una fintech enfocada en ofrecer soluciones de pagos internacionales y gestión de divisas para empresas en crecimiento en Latinoamérica. Nuestro propósito es simplificar la experiencia de las empresas al enviar, recibir y administrar pagos globales, integrando tecnología, cumplimiento regulatorio y atención personalizada....
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Remote Global Customer Success Manager
hace 4 semanas
Xico, México Pearl A tiempo completoA global recruitment firm is seeking a Customer Success Manager to ensure client satisfaction and engagement with company products. This role involves building strong relationships with clients, providing strategic guidance, and driving product adoption. The ideal candidate has a background in customer success or account management, excellent communication...
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Remote Customer Success Manager — ServiceNow
hace 3 semanas
Xico, México Northern Base Technologies Llp A tiempo completoA leading technology firm seeks a Customer Success Manager (CSM) to ensure business clients achieve their desired outcomes using digital products. The role involves managing communication around incident management processes using ServiceNow, guiding clients through onboarding and providing tailored support. Ideal candidates have experience in customer...
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Remote Customer Success Manager
hace 2 semanas
Xico, México Tekton Labs A tiempo completoUna empresa de consultoría tecnológica en Veracruz, México, busca un Customer Success Manager que se encargue de construir relaciones sólidas con los clientes en América del Norte. El candidato ideal tiene más de 3 años de experiencia y habilidades avanzadas en análisis de datos. La posición es remota con una compensación de hasta $2,000 USD al mes...
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Senior Customer Success Manager – SaaS/HR
hace 4 semanas
Xico, México Viterbit A tiempo completoUna empresa innovadora en reclutamiento busca un Senior Customer Success Manager en Veracruz, con al menos 5 años de experiencia. Buscamos a alguien que pueda ser el contacto clave para clientes, ayudándoles a alcanzar sus objetivos y ofreciendo un soporte excepcional. Se valoran habilidades analíticas, comunicación efectiva y un enfoque al cliente. El...
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Remote Customer Success Manager — SaaS POS for Restaurants
hace 4 semanas
Xico, México Paloma Pos A tiempo completoA leading tech company is seeking a Customer Success Manager for a remote role focused on SaaS POS solutions for restaurants. The position involves ensuring customer satisfaction, driving retention, and fostering long-term relationships. Responsibilities include onboarding clients, providing support, analyzing feedback, and collaborating with teams to...
