Sr CX Manager

A leading mobility technology platform in Mexico City is seeking a CX Strategy Sr Analyst. The role involves supporting the CX Senior Leadership in developing strategies and conducting market research. Candidates should have strong analytical skills and proficiency in Excel and PowerPoint, with a data-driven approach to enhance customer experiences. The...

CX Operations Sr ManagerJob Locations: MX-MEX-Mexico CityCompany OverviewDiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto...

CX Operations Sr ManagerJob Locations: MX-MEX-Mexico CityCompany OverviewDiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto...

A leading transportation platform based in Mexico City is looking for a CX Program Manager to enhance customer experiences. The role requires strong project management and strategic problem-solving skills. Candidates should be fluent in English and Spanish or Portuguese and have a deep understanding of stakeholder goals. You will work to identify pain points...

We’re looking for a highly driven Customer Experience Manager to lead key CX initiatives for a major consumer brand in Mexico. If you enjoy working with clients, coordinating digital projects, and turning insights into real business results, this role is a great fit.💼 What We Offer $60,000–$80,000 MXN per month (depending on experience) Hybrid work...

We’re looking for a highly driven Customer Experience Manager to lead key CX initiatives for a major consumer brand in Mexico. If you enjoy working with clients, coordinating digital projects, and turning insights into real business results, this role is a great fit.💼 What We Offer $60,000–$80,000 MXN per month (depending on experience) Hybrid work...

A leading mobility technology platform is seeking a CX Ops Sr Analyst in Mexico City to enhance customer experience through data analysis and operational improvements. The ideal candidate will possess a Bachelor's degree in relevant fields and has strong Excel and English proficiency. Responsibilities include proposing business solutions, creating SOPs, and...

CX Strategy Sr Analyst Job Locations: MX-MEX-Mexico City | BR-SP-Sao Paulo Category: Customer Experience Employee Class: Regular Company Overview DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi...

CX Strategy Sr Analyst Job Locations: MX-MEX-Mexico City | BR-SP-Sao Paulo Category: Customer Experience Employee Class: Regular Company Overview DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi...

A leading digital financial platform in Mexico seeks a Senior CX Manager to lead a 300-member team. The role emphasizes fostering a high-performance culture and implementing operational metrics for success. Ideal candidates will possess proven leadership skills, analytical proficiency, and deep empathy for customers. English fluency is mandatory. The company...