Customer Service Specialist – Insurance
hace 23 horas
OverviewWe’re Hiring: Customer Service Specialist – Insurance & AssistanceLocation: Hybrid / Remote • Position: Full-Time • Start Date: February 23, 2026Why Join UsFlexible Work Model: Hybrid or remote options based on role and business needsCompetitive Compensation: Monthly income plus performance and annual bonusesBalanced Schedules: More relaxed than traditional customer service rolesCareer Growth: Ongoing training and development opportunitiesGlobal Exposure: Support customers in an international service environmentWhat You’ll DoDeliver world-class customer service over the phoneAssist customers with travel insurance, rental car insurance, retail insurance, and medical assistanceSupport customers with account-related inquiries and preventive outreachAccurately document customer interactions, claims, and account updatesBuild trust through a customer-first, empathetic approachHandle complaints and escalations professionallyNavigate multiple systems while meeting quality and compliance standardsWhat We’re Looking ForEnglish Fluency: RequiredCustomer Service Experience: Assistance, support, or call center experience preferredStrong communication and de-escalation skillsHigh attention to detail and accuracyAbility to multitask in a fast-paced environmentPositive attitude and team-oriented mindsetProficiency with computers, including MS Word and ExcelSchedule & TrainingService Window: Monday–Friday 8:00 am – 9:00 pm ET; Saturday–Sunday 10:00 am – 6:30 pm ETTraining Schedule: Tuesday–Saturday 6:30 am – 2:30 pm (Mexico City Time)CompensationBase Salary: $18,100 MXNSavings Bonus: $2,353 MXNGrocery Vouchers: $2,353 MXNRestaurant Vouchers: $798 MXNTotal Monthly Compensation: $23,604 MXNAnnual Bonus: Up to $26,062 MXNReady to make an impact? Apply now and take the next step in your careerIsrael ConchaFounder and Executive DirectorNew Comienzos NGO #J-18808-Ljbffr
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Customer Service Specialist – Insurance
hace 44 minutos
Cdmx, Mexico, New Comienzos A tiempo completoWe're Hiring: Customer Service Specialist – Insurance & Assistance Location: Hybrid / Remote Monthly Compensation: $23,604 MXN + Annual Bonus Position: Full-Time Start Date: February 23, 2026 Meet & Greet Dates: January 22 & 27, 2026Are you ready to take your customer service career to the next level? We're looking for a Customer Service Specialist to...
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Insurance Customer Care Specialist
hace 2 semanas
Mexico City Capgemini A tiempo completoA leading insurance and financial services provider is seeking a Customer Care Representative in Mexico City. The role involves providing exceptional service to customers on insurance-related matters, resolving inquiries, and documenting interactions. Candidates should have a High School Diploma and 1-3 years of customer service experience, preferably in...
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Remote Insurance
hace 1 día
Mexico City New Comienzos A tiempo completoAn international assistance organization is seeking a Customer Service Specialist to deliver exceptional support in a hybrid role. Responsibilities include assisting customers with insurance inquiries and documenting interactions with accuracy. The ideal candidate should be fluent in English, have previous customer service experience, and possess strong...
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Ops Processing Specialist
hace 3 semanas
Mexico City AIG A tiempo completoA leading global insurance organization in Ciudad de México is seeking an Ops Processing Specialist to support customer service operations. The ideal candidate will provide excellent service, manage quotes and issues, and maintain accurate records. Strong skills in data analysis and intermediate Excel are essential. This role emphasizes in-person...
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Insurance fleet specialist aftersales
hace 4 horas
Mexico City Changan Mexico A tiempo completoLocation: Mexico City | Full-TimeAbout the CompanyChangan Automobile is one of China's leading automotive groups with over 44 years of experience and a global presence of 21 manufacturing bases and 76 plants. Our portfolio includes innovative brands like CHANGAN UNI, NEVO, DEEPAL, and AVATR, as well as joint ventures with Ford and Mazda. In 2025,...
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Insurance Fleet Specialist Aftersales
hace 4 horas
Mexico City Changan Mexico A tiempo completoLocation: Mexico City | Full-TimeAbout the CompanyChangan Automobile is one of China's leading automotive groups with over 44 years of experience and a global presence of 21 manufacturing bases and 76 plants. Our portfolio includes innovative brands like CHANGAN UNI, NEVO, DEEPAL, and AVATR, as well as joint ventures with Ford and Mazda. In 2025, Changan...
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Insurance Fleet Specialist Aftersales
hace 4 horas
Mexico City Changan Mexico A tiempo completoLocation: Mexico City | Full-TimeAbout the CompanyChangan Automobile is one of China's leading automotive groups with over 44 years of experience and a global presence of 21 manufacturing bases and 76 plants. Our portfolio includes innovative brands like CHANGAN UNI, NEVO, DEEPAL, and AVATR, as well as joint ventures with Ford and Mazda. In 2025, Changan...
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Insurance Fleet Specialist Aftersales
hace 4 horas
Mexico City Changan Mexico A tiempo completoLocation: Mexico City | Full-TimeAbout the CompanyChangan Automobile is one of China's leading automotive groups with over 44 years of experience and a global presence of 21 manufacturing bases and 76 plants. Our portfolio includes innovative brands like CHANGAN UNI, NEVO, DEEPAL, and AVATR, as well as joint ventures with Ford and Mazda. In 2025,...
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Customer Service Specialist
hace 4 horas
Mexico City Terra Energy A tiempo completoThe Customer Service Specialist is responsible for delivering high-quality support to customers by handling inquiries, resolving issues efficiently, and ensuring a positive customer experience. This role plays a key part in supporting daily operations, maintaining strong customer relationships, and contributing to service excellence in a fully remote...
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Insurance Fleet Specialist Aftersales
hace 1 día
Mexico City Changan Mexico A tiempo completoLocation: Mexico City | Full-Time About the Company Changan Automobile is one of China's leading automotive groups with over 44 years of experience and a global presence of 21 manufacturing bases and 76 plants. Our portfolio includes innovative brands like CHANGAN UNI, NEVO, DEEPAL, and AVATR, as well as joint ventures with Ford and Mazda. In 2025, Changan...