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Customer Collaboration & Demand Planning Head - Temporary Are you driven by collaboration and passionate about elevating customer experience across international markets? Join our Customer Supply Chain & Logistics team as the Temporary Customer Services & Collaboration Head. You’ll spearhead interdisciplinary efforts to enhance service levels, on‑shelf availability, and gross sales with distributors across the Caribbean Islands, while supporting export operations. This is a 6‑month temporary role. A Taste Of What You’ll Be Doing Lead interdisciplinary teams to co‑develop strategies that enhance service levels, on‑shelf availability, and gross sales with Caribbean distributors and export partners. Align commercial inputs with CS &L and VMI systems to optimize replenishment processes for top customers and ensure demand visibility. Co‑create commercial plans with Customer Supply, Demand Planning, and Customer Development teams to support business growth and execution excellence. Monitor key metrics such as Fill Rate (FR), OTIF, and sell‑out forecasts to reduce lost sales and ensure product availability across channels. Partner with Demand Planning Heads and Category teams to manage SKU visibility, delisting updates, restrictions, and expansion opportunities. We’re Looking for Someone With 2–3 years’ experience in Customer Service and Logistics / Distribution. Knowledge of Order Management. Forecasting experience. Knowledge of Customer Development. Experience working with distributors. Desirable SAP knowledge. What’s Next After you apply, your application will be reviewed by a recruiter. Expect to be contacted via email or phone within a few weeks. Get to Know Us At Kellanova, we are driven by our vision to be the world’s best‑performing snacks‑led powerhouse, unleashing the full potential of our differentiated brands and passionate people. Our portfolio includes Pringles, Cheez‑It, Pop‑Tarts, MorningStar Farms, Special K, Krave, Zucaritas, Tresor, Crunchy Nut, and more. Kellanova’s culture celebrates boldness and empowers people to challenge the status quo, achieve results, and win together. We focus on Equity, Diversity, and Inclusion (ED&I) to build a culture of belonging where all employees feel they have a place at the table. Mars has agreed to acquire Kellanova in a transaction expected to close in early 2025; the companies will remain separate until closing. You can learn more at www.futureofsnacking.com, and our hiring teams will be happy to discuss further questions if your application advances in the hiring process.Let’s shape the future of snacking. Kellanova is an Equal Opportunity Employer that strives to provide an inclusive workplace, embracing diverse talent. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity or expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law. For more information regarding our efforts to advance Equity, Diversity & Inclusion, please visit our website here. #J-18808-Ljbffr
