Customer Collaboration
hace 3 semanas
Are you driven by collaboration and passionate about elevating customer experience across international markets? Join our Customer Supply Chain & Logistics team as the Temporary Customer Services & Collaboration Head. You’ll spearhead interdisciplinary efforts to enhance service levels, on-shelf availability, and gross sales with distributors across the Caribbean Islands, while supporting export operations.In this role, you’ll integrate commercial insights into replenishment systems for top business partners, co-create strategic commercial plans with cross-functional teams, and ensure product availability through accurate sell-out forecasting. You’ll lead customer engagement programs, drive CS&L business reviews, and own the US-sourced product availability process for Caricam, acting as the key liaison with US teams.This is a 6 months period temporary role.A Taste of What You’ll Be Doing**Customer Collaboration & Value Creation**: Lead interdisciplinary teams to co-develop strategies that enhance service levels, on-shelf availability, and gross sales with Caribbean distributors and export partners.**Commercial Integration & Replenishment**: Align commercial inputs with CS&L and VMI systems to optimize replenishment processes for top customers and ensure demand visibility.**Strategic Planning & Execution**: Co-create commercial plans with Customer Supply, Demand Planning, and Customer Development teams to support business growth and execution excellence.**Service Level & Forecast Accuracy**: Monitor key metrics such as Fill Rate (FR), OTIF, and sell-out forecasts to reduce lost sales and ensure product availability across channels.**Operational Coordination**: Partner with Demand Planning Heads and Category teams to manage SKU visibility, delisting updates, restrictions, and expansion opportunities.We’re Looking for Someone With2-3 Years’ experience in Customer Service Area and Logistic / Distribution areaOrder Management KnowledgeForecasting ExperienceKnowledge on Customer Development.Experience working with Distributors.SAP Knowledge is desirableWhat’s NextGet to Know UsAt Kellanova, we are driven by our vision to be the world’s best-performing snacks-led powerhouse, unleashing the full potential of our differentiated brands and our passionate people. Our portfolio of iconic, world-class brands include Pringles, Cheez-It, Pop-Tarts, MorningStar Farms, Special K, Krave, Zucaritas, Tresor, Crunchy Nut, among others.Kellanova’s Culture of Best means we bring our best to all that we do in pursuit of our vision to be the world’s best performing snacks-led powerhouse. Our culture celebrates boldness and empowers our people to challenge the status quo, achieve results, and win together.Our focus on Equity, Diversity, and Inclusion (ED&I) enables us to build a culture of belonging where all employees have a place at the table and are inspired to share their passion, talents and ideas to work.Let’s shape the future of snacking.Kellanova is an Equal Opportunity Employer that strives to provide an inclusive work environment, a seat for everyone at the table, and embraces the diverse talent of its people. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law. For more information regarding our efforts to advance Equity, Diversity & Inclusion, please visit our website here.
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Customer Collaboration
hace 5 días
Santiago de Querétaro, Querétaro de Arteaga, México Kellanova A tiempo completoAre you driven by collaboration and passionate about elevating customer experience across international markets? Join our Customer Supply Chain & Logistics team as the Temporary Customer Services & Collaboration Head . You'll spearhead interdisciplinary efforts to enhance service levels, on-shelf availability, and gross sales with distributors across the...
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Customer Collaboration
hace 4 días
Santiago de Querétaro, Querétaro de Arteaga, México Kellanova A tiempo completoAre you driven by collaboration and passionate about elevating customer experience across international markets? Join our Customer Supply Chain & Logistics team as theTemporaryCustomer Services & Collaboration Head. You'll spearhead interdisciplinary efforts to enhance service levels, on-shelf availability, and gross sales with distributors across the...
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Customer Collaboration
hace 2 días
Querétaro, México Kellanova A tiempo completoAre you driven by collaboration and passionate about elevating customer experience across international markets? Join our Customer Supply Chain & Logistics team as the Customer Services & Collaboration Head. You’ll spearhead interdisciplinary efforts to enhance service levels, on-shelf availability, and gross sales with distributors across the Caribbean...
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Customer Service
hace 7 días
Querétaro, México Kellanova A tiempo completoAre you driven by data and eager to shape demand strategies that fuel business growth? Join our team as a Customer Service & Collaboration Junior Associate. You’ll be responsible for analyzing large volumes of customer and commercial team data to develop and share accurate Sell-Out forecasts, integrating pricing, seasonality, inventory levels, and...
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Customer Service Coordinator
hace 5 días
Querétaro, México Colep Consumer Products A tiempo completoWe are looking for a Customer Service Coordinator to join our Supply Chain team and play a key role in shaping the customer experience through strategic thinking, strong execution, and cross functional collaboration. Your impact in this role You will act as the key link between our customers and our operations, leading the Customer Service team, ensuring SLA...
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Customer Service Analyst
hace 2 semanas
Querétaro, Qro., México Buckman A tiempo completo**CUSTOMER SERVICE ANALYST** Buckman is a privately held, global specialty chemical company with headquarters in Memphis, TN, USA, committed to safeguarding the environment, maintaining safety in the workplace, and promoting sustainable development. Buckman delivers exceptional service and innovative solutions to our customers globally in the pulp and...
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Customer Service Coordinator
hace 6 días
Querétaro, Qro., México Colep Consumer Products A tiempo completoWe are looking for a Customer Service Coordinator to join our Supply Chain team and play a key role in shaping the customer experience through strategic thinking, strong execution, and cross functional collaboration. Your impact in this role You will act as the key link between our customers and our operations, leading the Customer Service team, ensuring SLA...
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Customer Service Analyst
hace 1 semana
Querétaro, México Buckman A tiempo completo**Vacante para la empresa Buckman en Querétaro, Querétaro**: Buckman is a privately held, global specialty chemical company with headquarters in Memphis, TN, USA, committed to safeguarding the environment, maintaining safety in the workplace, and promoting sustainable development. Buckman deliversexceptional service and innovative solutionsto our customers...
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Customer Program Leader
hace 2 semanas
Querétaro, Qro., México Avery Dennison A tiempo completo**Descripción de la empresa** **Descripción del empleo** SUMMARY: Customer Program Leader plays a key role in elevating our customer’s brands by leading the development of creative, innovative branding solutions for apparel brand owners and retailers. This role leads the program deployment process by defining new requirements in collaboration with Sales,...
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Customer Service Contact
hace 5 días
Querétaro, México Valeo A tiempo completoValeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized...
