Remote- Customer Success Associate

hace 3 semanas


Xico, México Betterwho A tiempo completo

Descripción del trabajo We are hiring a client success representative for our Property Management Company. You will be working alongside a team working to support our clients in a timely and efficient manner. You will have clear support goals and report to the client success manager who sets goals with you. Responsibilities Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Keeping records of customer interactions, transactions, comments and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Ensure customer satisfaction and provide professional customer support. Requirements Clear English Communication Written and Spoken Experience working in a High Volume Customer Service environment Advanced Customer Service Skills Task-Driven Critical thinking Salary $24,****** - $28,****** per month Experience Customer Service: 3 years (required) Language English fluently (required) #J-18808-Ljbffr


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