Account specialist
hace 2 semanas
About the Role We are looking for a Subject Matter Expert (SME) to act as a trusted point of contact and consultative resource for account representatives and management. This position supports handling customer and client inquiries about products, resources, or services, ensuring alignment with organizational and client goals. It is a dynamic role that combines technical expertise, leadership, and collaboration. Key Responsibilities Serve as the primary client contact for escalated requests Own and manage specific processes, projects, or specialty groups Monitor quality, productivity, and performance of account representatives Provide coaching, feedback, and consultative support Identify trends and recommend process improvements Handle customer interactions via social media, chat, phone, or email Collaborate with internal/external teams to update databases and reports Assist with training development and facilitation Serve as a resource for product knowledge and technical systems Perform administrative duties such as reporting and documentation Qualifications High school diploma or GED (Bachelor's degree preferred) Minimum 2 years of experience in a contact center environment; supervisory experience preferred Proficient in Microsoft Office and advanced Excel skills Strong organizational and multitasking abilities Excellent communication and problem-solving skills Ability to read, write, and speak French and/or Spanish fluently may be required Healthcare experience and relevant licenses may be required based on program needs Core Values Integrity | Collaboration | Accountability | Passion | Innovation | Courage
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Account Specialist/SaaS
hace 7 días
Mexico City Adecco A tiempo completoWe are looking for an Account Specialist with proven experience in SaaS sales. If you have strong commercial skills, customer service orientation, and the motivation to grow within a global technology company, this role is ideal for you. ResponsibilitiesManage an existing customer portfolio, focusing on renewals and upsell opportunities.Build long-term...
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Account Specialist/SaaS
hace 4 semanas
Mexico City Adecco A tiempo completoWe are looking for an Account Specialist with proven experience in SaaS sales. If you have strong commercial skills, customer service orientation, and the motivation to grow within a global technology company, this role is ideal for you. Responsibilities Manage an existing customer portfolio, focusing on renewals and upsell opportunities. Build long-term...
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Account Specialist/SaaS
hace 4 semanas
Mexico City Metropolitan Area Adecco A tiempo completoWe are looking for an Account Specialist with proven experience in SaaS sales. If you have strong commercial skills, customer service orientation, and the motivation to grow within a global technology company, this role is ideal for you. Responsibilities Manage an existing customer portfolio, focusing on renewals and upsell opportunities. Build long-term...
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Account specialist
hace 2 semanas
Mexico City HCLTech A tiempo completoAbout the RoleWe are looking for a Subject Matter Expert (SME) to act as a trusted point of contact and consultative resource for account representatives and management. This position supports handling customer and client inquiries about products, resources, or services, ensuring alignment with organizational and client goals. It is a dynamic role that...
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Account specialist
hace 2 semanas
Mexico City HCLTech A tiempo completoAbout the RoleWe are looking for a Subject Matter Expert (SME) to act as a trusted point of contact and consultative resource for account representatives and management. This position supports handling customer and client inquiries about products, resources, or services, ensuring alignment with organizational and client goals. It is a dynamic role that...
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Account Director
hace 1 semana
Mexico City Leo A tiempo completoTalent Acquisition Supervisor at Publicis Groupe | HR Specialist Role Overview The Account Director is responsible for leading the client relationship and ensuring the strategic and operational success of assigned accounts. This role partners closely with creative, strategy, and production teams to deliver high-quality ATL and digital campaigns aligned with...
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Account Director
hace 1 semana
Mexico City Leo A tiempo completoTalent Acquisition Supervisor at Publicis Groupe | HR Specialist Role Overview The Account Director is responsible for leading the client relationship and ensuring the strategic and operational success of assigned accounts. This role partners closely with creative, strategy, and production teams to deliver high-quality ATL and digital campaigns aligned with...
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VP, Liquidity
hace 4 semanas
Mexico City JPMorganChase A tiempo completoA leading financial institution in Mexico City is looking for a Liquidity & Account Solutions Specialist Vice President. This role involves leveraging liquidity offerings, collaborating with cross-functional teams, and providing specialized advisory to clients. Candidates should have over 5 years of experience in complex organizations and skills in...
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Specialist, Reconciliation
hace 2 semanas
Mexico City Quantum Lending Solutions A tiempo completoAbout the Company Quantum Financial Technologies redefines small business lending with our diverse and adaptable financial solutions. We are committed to fueling the growth of enterprises and small-to-medium businesses (SMBs) with our tailor-made financial services. From agile microloans for quick capital injections to expansive term loans for long-term...
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Global Export Logistics Specialist
hace 3 semanas
Mexico City Unilever A tiempo completoA multinational company is seeking a Key Account Export specialist to analyze the supply chain and improve cost efficiency. The role involves managing export documentation and coordinating logistics for transportation. The ideal candidate will possess knowledge of health regulations related to exports, proficiency in SAP and Microsoft Office, and the ability...
