Customer Accounts Representative
hace 4 semanas
Customer Enablement SpecialistLocation: Remote (Latin America), with up to 25% travel to customer locationsWe are seeking a proactive and customer-focused Customer Enablement Specialist to support AvSight customers across onboarding, training, and ongoing customer success initiatives. This role will primarily guide small to mid-sized business (SMB) customers through our Quick Start implementation program using a 1:many enablement approach, while also supporting components of Professional and Enterprise-level implementations as needed.In addition to onboarding responsibilities, the Customer Enablement Specialist may deliver training to existing customers and support longer-term adoption efforts through the Business Optimization Program or other customer success programs. The ideal candidate excels at simplifying technical concepts, driving customer progress, and managing a high volume of customer interactions with clarity, empathy, and strong follow-through.Some weekend availability is required to support data migration or go-live activities scheduled for Mondays.Customer Support and EnablementServe as the primary point of contact for a portfolio of customers, primarily SMBs but occasionally supporting Professional or Enterprise-level implementations.Respond promptly and accurately to customer inquiries via email, chat, and scheduled conference calls sessions.Guide customers through onboarding tasks such as initial setup, basic configuration, training, and data import.Project ManagementTraining & EducationDeliver training sessions to new and existing customers in both one-on-one and group settings.Host regular "office hours" to address common onboarding or usage questions.Support post-go-live optimization and training as part of the Business Optimization Program.Contribute to creating and improving customer-facing learning resources, including videos, documentation, and enablement guides.Promote self-service capabilities to empower customers and enhance long-term satisfaction.Maintain organized, accurate records of interactions, progress, and issues within Salesforce.Communicate customer feedback or observed trends that may inform enhancements to processes, training materials, or product functionality.Strong interpersonal and customer service abilitiesMinimum of 3 years of experience onboarding or training customers for a software or SaaS solutionMinimum of 3 years of experience in aviation, ERP, and/or Salesforce platformsProject management certifications are desirable but not required
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Inside Sales Representative
hace 3 semanas
Mexico City Roha A tiempo completoAbout ROHA From one small office in India in 1972 to a leading Multinational Company, engaged in Manufacture and Marketing of colors and food ingredients, ROHA today has offices in 22 countries, 14 technical application labs in many time zones globally. Manufacturing facilities are spread out across 14 countries: US, UK, Spain, Italy, India, South Africa,...
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Inside Sales Representative
hace 3 semanas
Mexico City Roha A tiempo completoAbout ROHA From one small office in India in 1972 to a leading Multinational Company, engaged in Manufacture and Marketing of colors and food ingredients, ROHA today has offices in 22 countries, 14 technical application labs in many time zones globally. Manufacturing facilities are spread out across 14 countries: US, UK, Spain, Italy, India, South Africa,...
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Full Time Call Center Representative
hace 4 días
Mexico City Coforge A tiempo completoJob Title: Call Center Representative Skills: Call Center, customer service, Finance, BFSIJob Location: Avenida Paseo de la Reforma 342, Juárez, Cuauhtémoc, 06600 Ciudad de México, CDMX, MXWe at Coforge are hiring Banking Call Center Representative with the following skillset:Support customers with, Credit Cards (including lost/stolen reports, Checking &...
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Inside Sales Representative
hace 3 semanas
Mexico City Roha A tiempo completoAbout ROHAFrom one small office in India in 1972 to a leading Multinational Company, engaged in Manufacture and Marketing of colors and food ingredients, ROHA today has offices in 22 countries, 14 technical application labs in many time zones globally. Manufacturing facilities are spread out across 14 countries: US, UK, Spain, Italy, India, South Africa,...
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Inside Sales Representative
hace 3 semanas
Mexico City Roha A tiempo completoAbout ROHAFrom one small office in India in 1972 to a leading Multinational Company, engaged in Manufacture and Marketing of colors and food ingredients, ROHA today has offices in 22 countries, 14 technical application labs in many time zones globally. Manufacturing facilities are spread out across 14 countries: US, UK, Spain, Italy, India, South Africa,...
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Inside Sales Representative
hace 3 semanas
Mexico City Roha A tiempo completoAbout ROHAFrom one small office in India in 1972 to a leading Multinational Company, engaged in Manufacture and Marketing of colors and food ingredients, ROHA today has offices in 22 countries, 14 technical application labs in many time zones globally. Manufacturing facilities are spread out across 14 countries: US, UK, Spain, Italy, India, South Africa,...
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Customer Representative
hace 5 días
Mexico City, Mexico Nir Yu A tiempo completoResponsibilities:On-site Technical Service & TroubleshootingRapid Response: Provide 24/7 timely response to emergency calls from customers' production lines. Accurately diagnose and resolve aluminum foil-related production issues (such as pinholes, web breaks, surface defects, misalignment, stretching, and poor sealing) to minimize customer downtime losses...
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Customer Service Representative
hace 2 semanas
Mexico City Globeia A tiempo completoAbout Globeia:At Globeia, we simplify the complexities of global mobility. With over a decade of experience, we empower individuals, businesses, and institutions to pursue cross-border opportunities with clarity and confidence. With locations in Canada, United States and United Kingdom. Globeia is building a trusted platform that bridges borders through...
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Customer Service Representative
hace 2 semanas
Mexico City Globeia A tiempo completoAbout Globeia:At Globeia, we simplify the complexities of global mobility. With over a decade of experience, we empower individuals, businesses, and institutions to pursue cross-border opportunities with clarity and confidence. With locations in Canada, United States and United Kingdom. Globeia is building a trusted platform that bridges borders through...
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Customer Service Representative
hace 2 semanas
Mexico City Globeia A tiempo completoAbout Globeia:At Globeia, we simplify the complexities of global mobility. With over a decade of experience, we empower individuals, businesses, and institutions to pursue cross-border opportunities with clarity and confidence. With locations in Canada, United States and United Kingdom. Globeia is building a trusted platform that bridges borders through...
