IT Help Desk Specialist — Fast, Frontline Support

A leading agricultural company located in Ecatepec de Morelos seeks an IT Service Desk Agent I to provide frontline technical support, incident management, and service request management. The ideal candidate will have a high school diploma, basic troubleshooting skills, and at least one year of experience in an IT service desk role. Proficiency in English...

A leading IT services provider is looking for a Help Desk Agent to deliver first-level support to users with IT issues. The role requires a technical degree and at least one year of customer support experience, coupled with advanced English skills. This position emphasizes teamwork and inclusivity while allowing for flexible in-person collaboration. Ideal...

IT Support SpecialistDescripción del puesto:El IT Support Specialist será responsable de brindar soporte técnico de primer nivel a usuarios de negocio en distintos mercados internacionales, asegurando la correcta operación de las plataformas digitales y los sistemas internos de la compañía. Buscamos un perfil orientado al servicio, con enfoque en la...

The Help Desk Specialist handles Level 1 customer support tickets through HubSpot Service Hub, ensuring fast response times, accurate routing, and clean data for reporting and automation.Working hours: 9-5 pm ESTResponsibilities:Handle incoming Level 1 support tickets (FAQs, basic inquiries)Maintain SLAs for response and resolution timesRoute escalations to...

**About EarnIn**: As one of the first pioneers of earned wage access, our passion at EarnIn is building products that deliver real-time financial flexibility for those with the unique needs of living paycheck to paycheck. Our community members access their earnings as they earn them, with options to spend, save, and grow their money without mandatory fees,...

We are seeking a skilled and service-oriented IT Support Specialist to join our on-site team in Mexico City. This position supports end-users in a contact center environment and requires hands-on technical expertise with Windows systems, Okta, Office365, and hardware support. The ideal candidate is a proactive problem-solver who thrives in a fast-paced...

The Help Desk Specialist handles Level 1 customer support tickets through HubSpot Service Hub, ensuring fast response times, accurate routing, and clean data for reporting and automation. Working hours: 9-5 pm EST Responsibilities:Handle incoming Level 1 support tickets (FAQs, basic inquiries)Maintain SLAs for response and resolution timesRoute escalations...

The Help Desk Specialist handles Level 1 customer support tickets through HubSpot Service Hub, ensuring fast response times, accurate routing, and clean data for reporting and automation.Working hours: 9-5 pm ESTResponsibilities:Handle incoming Level 1 support tickets (FAQs, basic inquiries)Maintain SLAs for response and resolution timesRoute escalations to...

**About the Team**: The IT Service Desk and IT Asset Management Teams provide complete, real-time support to DoorDash employees needing IT support or IT equipment. These teams partner closely with other areas of the business and IT to ensure we are always providing the highest level of support to our colleagues, ensuring they can do the best work of their...

Help Desk Specialist Presencial | Soporte Técnico en CDMXUbicación: Bosques de las Lomas, Ciudad de MéxicoModalidad: PresencialHorario: Lunes a viernes de 9:00 a.m. a 6:00 p.m.Tipo de puesto: Tiempo completoSueldo: $20,000 MXN netos mensualesPrestaciones: Prestaciones de ley desde el primer díaDescripción de la posiciónEmpresa internacional en...