Commercial Manager

hace 1 semana


Ciudad Apodaca, Nuevo León, México Importante empresa del sector A tiempo completo

Job Description:


The Commercial Manager, it is required to lead a commercial team to grow market share, through both existing and new customers.

Utilization of both personal sales techniques and developing and managing Inside Sales, Outside Sales and Customer Service personnel is expected.


Education and Qualifications:

  • Bachelor's degree.
  • English speaker.
  • 5 + years technical sales leadership experience including account management and regional sales management.
  • 5 + years experienced in hiring, training, managing, and developing Customer Service, Inside Sales and Outside Sales representatives.
  • Selfstarter with the ability to develop/implement local tactics in line with the company's Strategy/business vision.
  • Exemplify Essentra's health, safety and employee engagement culture.
  • Willing to travel up to 30%.

Typical Accountabilities:

  • Build, Lead and develop the Sales team to ensure Company targets are achieved.
  • Partnership with other local Managers to build a strong and functional Management Team in Mexico.
  • Meet or exceed quarterly and annual revenue sales targets. Acquiring new customers, growing them by crossselling and keeping them being hasslefree.
  • Manage the Customer Service (2), Inside Sales (2), and Outside Sales (4) to ensure Hassle-Free Customer Service to our internal and external customers.
  • Ensure sales operation procedures and daily activities are in place. Teams operate effectively within current policies and procedures relating to proactive selling, pricing, order entry, complaint handling and telephone enquiries.
  • Drive CE adoption and new opportunities Pipeline creation.
  • Monitor, maintain and develop business KPIs for the site in line with the company strategy. Included weekly Revenue latest views, closing period reporting and quarterly forecasts.
  • Conduct annual appraisals and ensures appropriate development for all team members through weekly oneonone meetings.
  • Responsible for other management tasks such as Health and Safety, recruiting, budgets, and general HR functions.
  • Develop effective working relationships with other internal departments in Mexico and Americas.
  • Ability to manage outside Manufacture Reps, as needed.
  • Other duties as assigned.
Essential

  • Excellent negotiating skills.
  • Excellent interpersonal and organizational skills.
  • Excellent oral and written communication skills.
  • Minimum 3 years' experience actively using a CRM tool.
  • Must be able to travel as needed, occasional overnights
  • Must be outgoing and communicate well through all levels of an organization internally and externally
  • Motivated, persuasive, dedicated.
  • Must be able to handle frustration and in a fastpaced environment.
  • Must be analytical and be able to synthesize complex or diverse information.
  • Detail oriented.
  • Ability to identify and resolve problems in a timely manner.
  • Have the ability to manage difficult or emotional customers in a professional and diplomatic manner.
  • Ability to prioritize.
  • Good business acumen.
  • Strategic thinker.
  • Team player ability to get along well with others.

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