Application Engineer Analyst

hace 7 días

Guadalajara, Jalisco, México AstraZeneca GmbH A tiempo completo

About the AstraZeneca

AstraZeneca is a global, innovation-driven biopharmaceutical business that focuses on the discovery, development, and commercialization of prescription medicines for some of the world's most serious diseases. But we're more than one of the world's leading pharmaceutical companies.

At AstraZeneca, we're proud to have a unique workplace culture that inspires innovation and collaboration. Here, employees are empowered to express diverse perspectives - and are made to feel valued, energized and rewarded for their ideas and creativity.

About analyst for supporting Procurement Applications (Operations IT) role:

· Ensure optimum performance and stability for the Procurement applications (P2P Process) for AstraZeneca Operations, including providing workarounds and identifying areas for improvement or solutions to permanently address the issue.

· Handle 2nd/ 3rd line support of P2P process/Coupa (technical and functional queries)

· Work with vendor to fix defects and small enhancements relating to application and platform, complying with Astra Zeneca standards, and change control procedures.

· Take ownership of issues through delivery, issue resolution, and escalation, as appropriate

· Demonstrated ability to apply technical knowledge to multiple systems and support multiple business groups.

· Liaise with multiple stakeholders including users, infrastructure/middleware teams, 3rd party software vendors to resolve issues and potential process improvements.

· Ensures that the IT Service Delivery Framework is adhered to by support.

· Ensures that the application operates within and complies with any regulatory, financial, or internal AstraZeneca standards (GxP, SOx).

· Flexible to work in shifts.

Mandatory skills:

· 4+ years of prior experience in application support and maintenance (L2/L3 support) in Coupa/P2P.

· In-depth knowledge of end-to-end procurement processes across Sourcing, Contracts Management, Procure-to-Pay, Supplier Performance Management and Enterprise integration with SAP.

· Ability to support and manage incidents/tickets queue, requests, changes, or defects for Ariba On-Demand

· Understanding of incident, problem, change, and release management process.

· Experienced with IT Service management tools like Service Now, Remedy, or Service Manager

· Experience working with third-party vendor applications.

· Demonstrated ability to apply technical knowledge to multiple systems and support multiple business groups.

· Good attitude and interpersonal skills. Quick learner.

Desired skill:

· Familiarity with life sciences (Pharma) domain concepts, workflow and terminology

· Coupa/P2P certification

· Experience in the procurement domain

· Mindset to support business-critical applications

Personal Attributes:

· Keen to acquire new skills and work on new technology products.

· Excellent communication and relationship management skills

· Ability to respond well to pressure.

· Strong interpersonal skills with the ability to work effectively across team boundaries.

· Evidence of shaping innovative solutions that have a major impact within the business area and organization.

· Excellent business acumen with sensitivity to the environment

· Experience working in a global organization where stakeholders and project team members are geographically dispersed.

Educational Background:

UG - B. Tech /B.E. or other equivalent technical qualifications

Why AstraZeneca?

At AstraZeneca when we see an opportunity for change, we seize it and make it happen, because any opportunity no matter how small, can be the start of something big. Delivering life-changing medicines is about being entrepreneurial - finding those moments and recognising their potential. Join us on our journey of building a new kind of organisation to reset expectations of what a bio-pharmaceutical company can be. This means we're opening new ways to work, pioneering cutting edge methods and bringing unexpected teams together.

Interested? Come and join our journey.

So, what's next

Are you already imagining yourself joining our team? Good, because we can't wait to hear from you.

Where can I find out more?

Our Social Media:

Follow AstraZeneca on LinkedIn

Follow AstraZeneca on Facebook

Follow AstraZeneca on Instagram

AstraZeneca is an equal opportunity employer.

AstraZeneca will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law. AstraZeneca only employs individuals with the right to work in the country/ies where the role is advertised.

Strong English communication skills required.

Positions are open to Mexican Citizens and official residents of Mexico.

Location: Guadalajara(hybrid - Expectation of working in the office 3 days a week)
When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working give us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility.


#J-18808-Ljbffr

  • Product Application Engineer

    hace 1 semana

    Guadalajara, Jalisco, México Mccsemi A tiempo completo

    April 17, 2024MCC has extensive experience in the manufacturing and delivery of high-quality semiconductors products, including extensive marketing and sales network throughout the world: China, Americas, EMEA, APAC.We are looking for an experienced Product Application Engineer - Guadalajara, MexicoThe Product Application Engineer will be responsible for the...

  • Product Application Engineer

    hace 7 días

    Guadalajara, Jalisco, México Mccsemi A tiempo completo

    April 17, 2024 MCC has extensive experience in the manufacturing and delivery of high-quality semiconductors products, including extensive marketing and sales network throughout the world: China, Americas, EMEA, APAC. We are looking for an experienced Product Application Engineer - Guadalajara, Mexico The Product Application Engineer will be responsible...

  • Field Application Engineer

    hace 1 semana

    Guadalajara, Jalisco, México Micro Commercial Components (Mcc) A tiempo completo

    MCC has extensive experience in the manufacturing and delivery of high-quality semiconductors products, including extensive marketing and sales network throughout the world: China, Americas, EMEA, APAC.We are looking for an experienced Field Application Engineer (FAE) Guadalajara, MexicoThe Field Application Engineer will be responsible for the technical...

  • Field Application Engineer

    hace 7 días

    Guadalajara, Jalisco, México Micro Commercial Components (MCC) A tiempo completo

    MCC has vast experience in manufacturing and delivering top-notch semiconductor products, with an extensive marketing and sales network worldwide, covering China, Americas, EMEA, and APAC regions.We are in search of a skilled Field Application Engineer (FAE) in Guadalajara, Mexico.The Field Application Engineer will have the responsibility of providing...

  • Associate Application Engineer

    hace 7 días

    Guadalajara, Jalisco, México AstraZeneca A tiempo completo

    Description The RDI Support Engineer will be working on the hands-on delivery of maintenance, support, and enhancements for RDI applications under the direction of an Operational Service Manager. This involves execution of application maintenance and support processes, partnering with application development teams to bring applications into support, and...

  • Associate Application Engineer

    hace 7 días

    Guadalajara, Jalisco, México Astrazeneca Gmbh A tiempo completo

    Positions are open to Mexican Citizens and official residents of Mexico.Location: Guadalajara (hybrid)Strong English interpersonal skills requiredAbout the AstraZenecaAstraZeneca is a global, science-led, patient-focused pharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines for some of the world's...

  • Field Application Engineer

    hace 7 días

    Guadalajara, Jalisco, México Nxp Semiconductors A tiempo completo

    Field Application Engineer - Microcontrollers page is loaded Field Application Engineer - Microcontrollers Apply locations Guadalajara MX - Home Based time type Full time posted on Posted 11 Days Ago job requisition id R Position Overview As a MCU Field Application Engineer, you'll be one of the key players in the Customer Application Support team and part...

  • Senior Application Engineer Online Application Support Team

    hace 7 días

    Guadalajara, Jalisco, México NXP Semiconductors A tiempo completo

    Senior Application Engineer Online Application Support Team page is loaded Senior Application Engineer Online Application Support Team Apply locations Guadalajara Catania time type Full time posted on Posted 2 Days Ago job requisition id R To better support our customer base during the development phase we are growing our support team for our automotive...

  • Associate Application Engineer

    hace 4 semanas

    Guadalajara, Jalisco, México AstraZeneca A tiempo completo

    Positions are open to Mexican Citizens and official residents of Mexico.Location: Guadalajara (hybrid)Strong English interpersonal skills requiredAbout the AstraZenecaAstraZeneca is a global, science-led, patient-focused pharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines for some of the world's...

  • Associate Application Engineer

    hace 3 semanas

    Guadalajara, Jalisco, México AstraZeneca A tiempo completo

    Positions are open to Mexican Citizens and official residents of Mexico.Location: Guadalajara (hybrid)Strong English interpersonal skills requiredAbout the AstraZenecaAstraZeneca is a global, science-led, patient-focused pharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines for some of the world's...

  • Application Engineer in Guadalajara

    hace 7 días

    Guadalajara, Jalisco, México BBS Automation A tiempo completo

    BBS Automation Guadalajara is in the process of expansion, and we want to add talent to our team As a leader in custom automation solutions, we are dedicated to bringing together a team of experts passionate about innovation and technologyWe are looking for Application EngineerObjectiveThe Application Engineer is responsible for providing technical support...

  • Application Support Engineer

    hace 7 días

    Guadalajara, Jalisco, México NTT DATA A tiempo completo

    Req ID:213251We are currently seeking a Application Support Engineer to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).Actively provide support for resolution of L2 issues with detailed analysis. Also help in code fixes and rigorous testing where requiredGood knowledge of Unix, SQL and scriptng langugagesWork on supporting Product servers and...

  • Application Support Engineer

    hace 1 mes

    Guadalajara, Jalisco, México HPE A tiempo completo

    Application Support Engineer - JavaWho We Are:Hewlett Packard Enterprise is a global company dedicated to improving the way people work and live. We specialize in helping businesses connect, protect, analyze, and utilize their data and applications from edge to cloud, enabling them to transform insights into results quickly in today's intricate world. Our...

  • Application Support Engineer

    hace 3 semanas

    Guadalajara, Jalisco, México HPE A tiempo completo

    Application Support Engineer - JavaWho We Are:Hewlett Packard Enterprise is a global company dedicated to improving the way people work and live. We specialize in helping businesses connect, protect, analyze, and utilize their data and applications from edge to cloud, enabling them to transform insights into results quickly in today's intricate world. Our...

  • Application Support Engineer

    hace 1 semana

    Guadalajara, Jalisco, México HPE A tiempo completo

    Application Support Engineer - JavaWho We Are:Hewlett Packard Enterprise is a global company dedicated to improving the way people work and live. We specialize in helping businesses connect, protect, analyze, and utilize their data and applications from edge to cloud, enabling them to transform insights into results quickly in today's intricate world. Our...

  • Application Security Engineer

    hace 7 días

    Guadalajara, Jalisco, México NinjaOne, LLC A tiempo completo

    About the RoleThe Application Security Engineer role is pivotal to the NinjaOne team. It has company-wide visibility and includes deliverables stretching across individual developers to executive leadership. As part of our core information technology team, you will directly contribute to the user experience of our 10,000+ customers across the...

  • Fpga Application Engineer

    hace 7 días

    Guadalajara, Jalisco, México INTEL A tiempo completo

    As the Programmable Solutions Group (PSG) Business Unit within Intel, we will continue to drive the future of field-programmable gate array (FPGA) technology.PSG continues to deliver industry-leading custom logic solutions to customers and to take advantage of the many opportunities that we see in the future for FPGA's, the Customer Experience Group (CEG)...

  • Application Reliability Engineer

    hace 1 mes

    Guadalajara, Jalisco, México HPE A tiempo completo

    Application Reliability Engineer This position has been designated as 'Hybrid' with the expectation that you will work an average of 2-3 days per week from an HPE office.Who We Are:Hewlett Packard Enterprise is a global edge-to-cloud company that is shaping the way individuals live and work. We assist organizations in connecting, safeguarding, analyzing, and...

  • Application Reliability Engineer

    hace 3 semanas

    Guadalajara, Jalisco, México HPE A tiempo completo

    Application Reliability Engineer This position has been designated as 'Hybrid' with the expectation that you will work an average of 2-3 days per week from an HPE office.Who We Are:Hewlett Packard Enterprise is a global edge-to-cloud company that is shaping the way individuals live and work. We assist organizations in connecting, safeguarding, analyzing, and...

  • Application Reliability Engineer

    hace 7 días

    Guadalajara, Jalisco, México HPE A tiempo completo

    Application Reliability Engineer This position has been designated as 'Hybrid' with the expectation that you will work an average of 2-3 days per week from an HPE office.Who We Are:Hewlett Packard Enterprise is a global edge-to-cloud company that is shaping the way individuals live and work. We assist organizations in connecting, safeguarding, analyzing, and...