Service Desk Analyst

SERVICE DESK ROLE Knowledge in Microsoft Outlook, AD, Win server, Windows OS, Networking concepts, PC hardware components and its functionalities. Networking Concepts, Basic Troubleshooting and diagnostics English communication skills without any MTI (Off-Shore) A clear understanding of incident management processAbout Job ProfileOpening for: Service Desk...

The Service Desk agent is responsible for providing Service Desk support services L1 and in some cases L2 and ensuring high customer satisfaction. The Service Desk agent investigates the reason behind the issues, troubleshoots the technical problems, and resolves the relevant issues. Service Desk agent analyzes the problems and records the issues addressed...

SERVICE DESK ANALYSTSUMMARY: Create new network accounts and readying the system/account for new employees and deprovision accounts as needed. Act as the primary contact for end user requests and troubleshooting, including MS Windows, Office 365, Telephones, Printers, and general support. Install, configure, and upgrade PC Software. Deploy/build new laptops...

ntecfra, empresa dedicada al giro de venta y arrendamiento de equipo de cómputo y soluciones de TI en general, se encuentra en búsqueda de talento para su área de Service DeskÚnete al equipo como:Ingeniero Service Desk (Medio Tiempo).¿Cuáles serían tus actividades? Ofrecer soporte remoto y en sitio. Recibir y atender incidencias y solicitudes....

Vacante para la empresa Intecfra en Arcos De Guadalupe -Zapopan, Jalisco:INTECFRA TE ESTA BUSCANDO¿Te gustaría trabajar en una empresa líder en soluciones de TI?Somos una empresa dedicada a la venta y arrendamiento de equipo de cómputo e infraestructura de TI, estamos en búsqueda de talento para el área de TI como Analista de Service Desk.Zona de...

INTECFRA TE ESTA BUSCANDO¿Te gustaría trabajar en una empresa líder en soluciones de TI?Somos una empresa dedicada a la venta y arrendamiento de equipo de cómputo e infraestructura de TI, estamos en búsqueda de talento para el área de TI como Analista de Service Desk.Actividades: Recibir las llamadas realizadas por usuarios de tecnología informática....

INTECFRA TE ESTA BUSCANDO¿Te gustaría trabajar en una empresa líder en soluciones de TI?Somos una empresa dedicada a la venta y arrendamiento de equipo de cómputo e infraestructura de TI, estamos en búsqueda de talento para el área de TI como Analista de Service Desk.Actividades: Recibir las llamadas realizadas por usuarios de tecnología informática....

INTECFRA TE ESTA BUSCANDO¿Te gustaría trabajar en una empresa líder en soluciones de TI?Somos una empresa dedicada a la venta y arrendamiento de equipo de cómputo e infraestructura de TI, estamos en búsqueda de talento para el área de TI como Analista de Service Desk.Actividades: Recibir las llamadas realizadas por usuarios de tecnología informática....

INTECFRA TE ESTA BUSCANDO¿Te gustaría trabajar en una empresa líder en soluciones de TI?Somos una empresa dedicada a la venta y arrendamiento de equipo de cómputo e infraestructura de TI, estamos en búsqueda de talento para el área de TI como Analista de Service Desk.Actividades: Recibir las llamadas realizadas por usuarios de tecnología informática....

At HCLTech, we embrace great thinking wherever it comes from, regardless of title or position. The spark a colleague brings to the table energizes the company and drives individual growth and mobilitHCL is looking for a L1 Service Desk with below requirements:Job Description:Route problems to internal 2nd and 3rd level IT support staff using knowledge base...

Position Scope: Responds to all incoming calls, from both external and internal customers Translates Service Requests (SRs) within language scope Monitors work queues for exceptions, new SRs and transfers Report to a regional Global Customer HUB manager Works with GRID engineers, managers and other internal resources to facilitate the resolution of customer...

We seek a multifaceted PowerBI Analyst with strong business sense to join our newly formed Field Reporting Service Team. This team supports the US BBU (Biopharmaceuticals Business Unit) Strategic Field Operations (SFO) department and AZ's US BBU Field Force for their Reporting & Analytics needs.The ideal candidate should have a solid background in PowerBI...

Education :EQUIVALENTEXPERIENCEAt Elanco (NYSE:ELAN) - it all starts with animalsAs a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We're driven by our vision of 'Food and Companionship Enriching Life' and our approach to sustainability - the Elanco...

Education :EQUIVALENTEXPERIENCEAt Elanco (NYSE:ELAN) - it all starts with animalsAs a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We're driven by our vision of 'Food and Companionship Enriching Life' and our approach to sustainability - the Elanco...

Education :EQUIVALENTEXPERIENCEAt Elanco (NYSE:ELAN) - it all starts with animalsAs a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We're driven by our vision of 'Food and Companionship Enriching Life' and our approach to sustainability - the Elanco...

Qualification/RequirementsMinimum 3 years of relevant experience working as IT Service Desk analyst level 2+ Willingness to work weekends (flex scheduling) Ability to diagnose and resolve general technical issues (on Win, macOS, Linux) Proven experience and knowledge from medium to high level in tech support on at least FOUR of the following areas (SME):MS...

PROFILEBACHELOR'S DEGREE FROM AN ACCREDITED UNIVERSITY OR COLLEGE IN ACCOUNTING OR FINANCE REQUIREDWORK EXPERIENCE AS AN PAYROLL ANALYST OR ADMINISTRATOR OR IN A RELATED FIELD.ABILITY TO WORK WITH STAKEHOLDERS TO ASSESS POTENTIAL RISKSABILITY TO ANALYZE EXISTING TOOLS AND DATABASES AND PROVIDE SOFTWARE SOLUTION RECOMMENDATIONS.HIGH-LEVEL WRITTEN AND VERBAL...

Solve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence. Design, write, and deploy software to improve the availability, scalability, and efficiency of Oracle products and services. Design and develop designs, architectures, standards, and methods for large-scale distributed systems. Facilitate...

Oracle is seeking an experienced Senior Technical Support Analyst to provide support on logistics products for Oracle's E-Business Suite including Oracle Inventory Management, Oracle Warehouse Management, Oracle Mobile Applications Oracle Product Hub, Oracle Bills of Materials and Oracle Engineering. As a Senior Technical Support Analyst, you will be the...

Who are we looking for?Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses. In consumer sales focused companies, customer service reps provide phone-based support to customers to help resolve product issues, answer account and billing questions, and in some cases,...