Customer Service Representative
hace 2 semanas
Load Control proficiency and must be able to work the Aged Receivable Desk. It also
must be flexible for coverage in Load Control.
- As a Tracing Agent, traces and resolves missing shipments, documents and other service
facility.
- As an Accounting Research Agent, investigates accounting discrepancies and corrects as
- Builds and strengthens customer loyalty by continually meeting and exceeding
- Presents a pleasant and positive attitude when responding to inquiries.
- Responds to internal and external customer inquiries regarding the Company's products
- Provides accurate and timely reservations for freight shipments.
- Provides customers with timely and accurate shipment tracking information.
- Facilitates resolution of individual occurrences of shipping discrepancies and problems.
- Provides rating information for customers on standard freight shipments, and routes
- Provides any information to the customer or agent required concerning company
- Maintains realtime knowledge of the company's products, services, rates and operational
- Initiates contact with customers whose shipments will be delayed or rerouted due to
Tipo de puesto:
Tiempo completo
Sueldo:
$1.00 al mes
Horario:
- Turno de 8 horas
Escolaridad:
- Licenciatura terminada (Deseable)
Experiência:
Recursos Humanos: 1 año (Deseable)
Lugar de trabajo:
Empleo presencial
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