Bilingual Customer Service Representative Home

hace 2 semanas

Mérida, Yucatán, México CS Enterprises at ConnectNet A tiempo completo

Vacante para la empresa CS Enterprises at ConnectNet en Mérida, Yucatán:

Bilingual Customer Service Agent (Home Office) No Prior Experience Required

Job Summary:

As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an exceptional experience.

**_

Key Responsibilities:
_**- Customer Service: Respond to customer queries and requests.

  • Bilingual Communication: Communicate fluently in both English and Spanish, translating when necessary.
  • Problem Solving: Identify and resolve customer issues effectively.
  • Data Recording: Maintain accurate records of customer interactions.
  • Customer Education: Provide information about products/services.
  • Internal Collaboration: Work with other departments to address customer issues.
**_

Requirements:
_**- Bilingual Fluency

  • Communication Skills: Excellent interpersonal communication and empathy.
  • Problem Solving: Ability to find solutions.
  • Flexibility: Availability for rotating schedules and weekends.
**_

Compensation:
_**- Attractive and Competitive Salary

  • Statutory and Superior Benefits
  • Savings Fund
  • Performance Bonuses
  • Home Office (Remote Job)
  • 100% Paid Training_
  • If you are a student, we respect your school schedules. Both parttime and fulltime positions are available._

Nível de educación deseada:

Media Superior

Nível de experiência deseada:

Nível Inicial

Función departamental:

Atención al cliente

Industria:

Call Centers / Telemarketing

Habilidades:

- english
- b2 english
- fluent english
- customer service
- conversational english

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