Empleos actuales relacionados con Customer service Agent - San Pedro Garza García, Nuevo León - CP360


  • San Pedro Garza García, Nuevo León, México FedEx A tiempo completo

    Job Title: Customer Service RepresentativeAt FedEx, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues that may arise.Key...


  • San Pedro Garza García, Nuevo León, México FedEx A tiempo completo

    Job Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at FedEx. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving their issues in a timely and professional manner.Key...


  • San Pedro Garza García, Nuevo León, México FedEx A tiempo completo

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at FedEx Freight. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, responding to their needs, and resolving any issues that may arise.Key ResponsibilitiesAnswer customer inquiries on service...


  • San Pedro Garza García, Nuevo León, México Johnson Controls International A tiempo completo

    {"Job Title": "Customer Service Representative", "Job Description": "**Job Summary**We are seeking a highly skilled Customer Service Representative to join our team at Johnson Controls International. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.**Key...


  • San Pedro Garza García, Nuevo León, México FedEx A tiempo completo

    Job Summary:As a Customer Service Representative at FedEx Freight, you will be responsible for providing exceptional customer service to support the company's operations. This role involves responding to customer inquiries, resolving issues, and ensuring maximum satisfaction with every interaction.Key Responsibilities:1. Answer customer calls and respond to...


  • San Pedro Garza García, Nuevo León, México Johnson Controls International A tiempo completo

    Job SummaryWe are seeking a highly skilled and customer-oriented Customer Service Representative to join our team at Johnson Controls International. As a key member of our customer service team, you will be responsible for ensuring that our customers receive exceptional service and support.Key ResponsibilitiesOrder ProcessingManage Incoming CallsProcess...


  • San Pedro Garza García, Nuevo León, México FedEx A tiempo completo

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues that may arise.Key ResponsibilitiesAnswer customer inquiries on service features,...


  • San Pedro Garza García, Nuevo León, México Johnson Controls A tiempo completo

    {"Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Johnson Controls. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients across the globe.Key Responsibilities* Provide timely and effective support to customers through various...


  • San Pedro Garza García, Nuevo León, México Johnson Controls International A tiempo completo

    Job SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Representative at Johnson Controls International. As a key member of our customer-facing team, you will be responsible for ensuring seamless order processing, effective backorder management, and exceptional customer care.Key...


  • San Pedro Garza García, Nuevo León, México Johnson Controls A tiempo completo

    Job SummaryWe are seeking a highly skilled Customer Service Senior to join our team at Johnson Controls. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective resolution to customer inquiries and issuesProcess customer orders...


  • San Pedro Garza García, Nuevo León, México Johnson Controls International A tiempo completo

    **Job Summary**We are seeking a highly skilled and customer-oriented individual to join our team as a Customer Service Representative at Johnson Controls International. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may...


  • San Pedro Garza García, Nuevo León, México E80 Group A tiempo completo

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesAssist customers with...


  • San Pedro Garza García, Nuevo León, México Johnson Controls International A tiempo completo

    **Job Summary**Johnson Controls International is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative - Security and Acvs, you will be responsible for ensuring that customer transactions are processed effectively and efficiently.**Key Responsibilities**Process customer orders and transactions in a...


  • San Pedro Garza García, Nuevo León, México Johnson Controls International A tiempo completo

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Johnson Controls International. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProcess customer orders efficiently and...


  • San Pedro Garza García, Nuevo León, México Johnson Controls International A tiempo completo

    **Job Summary**We are seeking a highly skilled and experienced Customer Service Representative - Ducted Parts Senior to join our team at Johnson Controls International. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities**Process customer orders and...


  • San Pedro Garza García, Nuevo León, México SKIDATA A tiempo completo

    Job Title: Service & Client Coordinator – AdministratorDepartment: Customer SupportReports to: Customer Support ManagerSKIDATA Group is a global leader in access control solutions. Our solutions are found in various industries, including ski resorts, shopping malls, major airports, municipalities, sports stadiums, trade shows, and amusement parks around...


  • San Pedro Garza García, Nuevo León, México Tesla A tiempo completo

    Tesla Service Manager RoleAs a Service Manager at Tesla, you will be responsible for driving exceptional results in customer service and operational efficiency in our service centers. Your primary goal will be to assist in the daily operations of the Service Center to ensure outstanding performance on all aspects of customers, people, operations, and...


  • San Pedro Garza García, Nuevo León, México BestJobsOnline A tiempo completo

    Position OverviewWe are seeking a highly motivated and career-oriented professional to join our team as a State Farm Insurance Agent Team Member. As a key member of our team, you will be responsible for building and developing customer relationships within the community to promote State Farm products, including auto, home, and life...


  • San Pedro Garza García, Nuevo León, México Skidata A tiempo completo

    **Job Title:** Service & Client Coordinator – Administrator**Department:** Service (Customer Support)**Reports to:** Customer Support Manager**About SKIDATA:**SKIDATA Group is a global leader in access control solutions, providing innovative technology to various industries worldwide. Our solutions are used in ski resorts, shopping malls, airports,...


  • San Pedro Garza García, Nuevo León, México Cemex, Inc. A tiempo completo

    About the RoleCemex, Inc. is seeking a highly skilled Service Visibility and Automation Expert to join our team. As a key member of our Global Commercial Development team, you will be responsible for driving innovation and excellence in customer experience and service visibility initiatives.Main ResponsibilitiesDevelop and implement strategic plans to...

Customer service Agent

hace 3 meses


San Pedro Garza García, Nuevo León, México CP360 A tiempo completo
REQUIREMENTSEnglish level B2 and above High school diploma or equivalentbasic computer knowledgeavailability to work between 7am and 9pm Mon-Sat

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Excellent follow-through and attention to detailprovide Great customer service Include the following. Other duties may be assigned. Answers inbound inquiries via telephone, emails, and chat regarding service and warranty procedures, parts, and technical watch information. Generates outbound contacts to provide watch information and general status of repairs or part orders. Provides repairs/part order estimates and parts availability.

Using multiple systems provides detailed technical customer support via phone and email with watch setting instructions, troubleshooting and product information, including watch characteristics such as water resistance, charging times, and functionality.

Enters repair and/or part order information into the ERP system, including customer identification information, watch and/or part information, estimate of charges, special needs, parts requirements, etc.

Track shipments and prepares claims for those that are determined to be lost in transit. Performs Quality Control for outbound repair orders. May process credits for part returns. Assists in processing/answering all correspondence.