![NTT DATA, Inc.](https://media.trabajo.org/img/noimg.jpg)
App. Software Dev. Prin. Cnslt
hace 1 semana
Press Tab to Move to Skip to Content Link
Select how often (in days) to receive an alert: Create Alert
Day to day duties:
• Supports sales to delivery handover and customer onboarding to SAP Enterprise Cloud Services
• Initiates digital service kick off for customers
• Ensures periodic service reviews to track the service quality across a range of customers
• Contributes to onboarding/transitioning customers to SAP ENTERPRISE CLOUD SERVICES
• Orchestrates the overall service/project delivery according to planned scope, budget, and milestones
• Supports in de-escalations of critical customer situations
• Supports critical customer situations in conjunction with Major Incident Management (MIM), SAP Enterprise Cloud Services Customer Office teams and SAP Product Support, as applicable
• Executes technical feasibility studies / solution reviews (if applicable)
• Contributes to customer release and maintenance activities
• Supports customers on technical requirements throughout their lifecycle within the SAP Enterprise Cloud Services scope of engagement
• Executes and supports problem management and continuous improvement
• Support customer satisfaction surveys
• Reviews SLA service credit cases
• Supports commercial change requests
• Contributes to the liaison with different SAP stakeholders, esp. Virtual customer success partner involved in the accounts, to ensure customer success
• Supports in reviewing account status and analyzing if account needs to be transitioned to another team, based on growth in volume or complexity of the account overtime.
• Structured Knowledge Documentation: the working procedures for Supplier - derived from the processes maintained by SAP - will be documented by the Supplier, reviewed and signed off by SAP and be fully part of the managed services orchestration.
• Systematic and faster onboarding of associates: mandatory trainings documentation
• Assess the current skill level and plan for competency uplift: report to be shared on a quarterly basis
• Enable continuous delta KTs on new topics and refresher sessions
Role Requirements
• Engineering graduate with minimum 4+ years of work experience as SAP technical consultant with 2+ years in customer facing role (consulting, IT support, IT services etc.)
• Excellent customer focus / Networking / Relationship Building /Results-driven / Self-organized / Decision making
• Strong knowledge of IT Service Management, SAP Basis and SAP Application
• Hands on experience with SAP Basis activities, SAP release upgrades and infrastructure updates for cloud customers
• Good understanding of SAP Enterprise Cloud Services operations infrastructure, processes and automation tools like SPC, TIC etc. is a plus
• Knowledge of Project Management Fundamentals, ITIL, Lean Fundamentals is a plus
• Cloud architecture and IT technical infrastructure know-how
• Technical and application expertise for different cloud solutions (min. HEC & S/4HANA)
• Understanding of escalation handling and procedures
• Experience in working with cross-cultural and cross-functional teams or individuals
• Proficiency in English (Written and verbal), additional (local) languages are plus
SAP ECS-PC3 dCEM
Job Segment: ERP, Cloud, SAP, Consulting, Project Manager, Technology
#J-18808-Ljbffr-
App. Software Dev. Prin. Cnslt
hace 2 semanas
Ciudad de México, Ciudad de México NTT DATA Services A tiempo completoSAP ECS-PC3 dCEMDay to day duties: Supports sales to delivery handover and customer onboarding to SAP Enterprise Cloud Services Initiates digital service kick off for customers Ensures periodic service reviews to track the service quality across a range of customers Contributes to onboarding/transitioning customers to SAP ENTERPRISE CLOUD SERVICES...
-
App. Software Dev. Prin. Cnslt
hace 2 semanas
Ciudad de México, Ciudad de México NTT DATA Services A tiempo completoSAP ECS-PC3 dCEMDay to day duties: Supports sales to delivery handover and customer onboarding to SAP Enterprise Cloud Services Initiates digital service kick off for customers Ensures periodic service reviews to track the service quality across a range of customers Contributes to onboarding/transitioning customers to SAP ENTERPRISE CLOUD SERVICES...
-
Senior Software Dev Engineer,
hace 1 semana
Ciudad de México, Ciudad de México Amazon A tiempo completoSenior Software Dev Engineer, Amazon Performance Tools As a Sr. Software Development Engineer in the Amazon Device OS organization, you will own the definition and implementation of components used to build applications on millions of devices. We are building a new development environment for our devices, and, as part of this effort, you will contribute to...
-
App Manager
hace 1 semana
Ciudad de México, Ciudad de México Sephora A tiempo completoJob Summary:Responsibilities:Collaborate with cross-functional teams, including developers, designers, product managers, and marketers, to define app requirements and priorities.Manage app development projects, ensuring adherence to timelines, budgets, and quality standards.Conduct regular reviews and analysis of app performance metrics, user feedback, and...
-
App manager
hace 1 semana
Ciudad de México, Ciudad de México Sephora A tiempo completoJob Summary: The App Manager will play a pivotal role in overseeing the development, maintenance, and performance of our mobile applications. This position requires a blend of technical expertise, project management skills, and strategic thinking to ensure the successful delivery and continuous improvement of our apps to meet business objectives and user...
-
App manager
hace 1 semana
Ciudad de México, Ciudad de México LVMH Group A tiempo completoThe App Manager will play a pivotal role in overseeing the development, maintenance, and performance of our mobile applications. This position requires a blend of technical expertise, project management skills, and strategic thinking to ensure the successful delivery and continuous improvement of our apps to meet business objectives and user needs. ...
-
App Manager
hace 6 días
Ciudad de México, Ciudad de México SEPHORA A tiempo completoJob Summary:The App Manager will play a pivotal role in overseeing the development, maintenance, and performance of our mobile applications. This position requires a blend of technical expertise, project management skills, and strategic thinking to ensure the successful delivery and continuous improvement of our apps to meet business objectives and user...
-
Dev Ops Engineer
hace 1 semana
Ciudad de México, Ciudad de México AXA A tiempo completoEn AXA estamos buscando gente como tú, que quiera poner a prueba sus límites mientras impulsa el progreso para el mundo.¿Estás listo?Objetivo del Puesto: El Profesional de DevOps, tiene como objetivo acelerar y automatizar aspectos de los procesos de desarrollo, prueba y lanzamiento de software, lo que permite la entrega continua de software y...
-
Software Development Manager, Device Os
hace 1 semana
Ciudad de México, Ciudad de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo3+ years of engineering team management experience 7+ years of engineering experience 8+ years of leading the definition and development of multi tier web services experience Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management,...
-
Specialist - Software Engineering
hace 3 meses
Ciudad de México, Ciudad de México LTIMindtree A tiempo completoJob Title: Java Springboot Microservices POS Developer - Developer will be 7 plus years of Experience.Location: Offshore / Should be able to join 11AM EST standup1.Has strong POS experience background2. Has worked on POS products like JumpMind commerce3.Strong Systems Engineering Experience including HW, Networking architecture understanding 4. Strong...
-
Specialist - Software Engineering
hace 4 semanas
Ciudad de México, Ciudad de México LTIMindtree A tiempo completoJob Title: Java Springboot Microservices POS Developer - Developer will be 7 plus years of Experience.Location: Offshore / Should be able to join 11AM EST standup1.Has strong POS experience background2. Has worked on POS products like JumpMind commerce3.Strong Systems Engineering Experience including HW, Networking architecture understanding 4. Strong...
-
Full Stack Software Engineer
hace 1 mes
Ciudad de México, Ciudad de México Ford Brasil A tiempo completoFord Motor Company is an Equal Opportunity Employer, as we are committed with a diverse workforce, and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran and basis of disability.These skills will be used...
-
Full Stack Software Engineer
hace 4 semanas
Ciudad de México, Ciudad de México Ford Brasil A tiempo completoFord Motor Company is an Equal Opportunity Employer, as we are committed with a diverse workforce, and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran and basis of disability.These skills will be used...
-
Prin Supply Chainspec-tranfrgt
hace 2 semanas
Ciudad de México, Ciudad de México ZF A tiempo completoWhat's Next? Join ZF:ZF is a global technology company supplying systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility.ZF allows vehicles to see, think and act. In the four technology domains of Vehicle Motion Control, Integrated Safety, Automated Driving, and Electric Mobility, ZF offers...
-
Improve the booking app existing
hace 1 semana
Ciudad de México, Ciudad de México The Boiler Room A tiempo completo59 ofert Zdalny projekt Aktywny 5 dni temu Hello thereI can do the project as already discussed , I will do it in figma and flutter.Message me to discuss further and start 0.0 Hey Picture this: your project, but even better. Ive got skills that will make your ideas sing and your goals soar. Lets chat and make some awesomeness happen together. Trust me,...
-
QA Analyst.- Salesforce
hace 2 semanas
Ciudad de México, Ciudad de México Cafeto Software A tiempo completoEssential Functions/Responsibilities 3+ years of Salesforce QA testing experience Work with business analysts and developers to create test plans and test cases from use cases/user stories. Ensure that business requirements are mapped to the functional specification and have sufficient test coverage. Perform thorough test planning and write test cases...
-
Software Development Manager, Device OS
hace 1 semana
Ciudad de México, Ciudad de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoDo you want to lead a team building frameworks for the next generation of UI apps running on Amazon Devices? Do you believe in the "Write Once Run Anywhere" coding paradigm? How about your team providing a positive impact to our smart home customers by ensuring unique Amazon technologies are easily available to app developers? Do you want to work in a...
-
Full-Stack Software Engineer
hace 2 semanas
Ciudad de México, Ciudad de México Ford Motor Company A tiempo completoPosition Duties The Software Engineer is responsible for collaborating with the product team to design, deliver, and support production vehicle scheduling execution capability. Responsibilities include: Learn and utilize software delivery tools such as SpringBoot, GitHub, Jenkins, Junit, Gradle, IntelliJ, SonarQube, Docker/Kubernetes to develop,...
-
Software Engineer
hace 2 semanas
Ciudad de México, Ciudad de México Oxford Economics A tiempo completoWe are looking for a skilled individual with knowledge in Generative AI and Large Language Models (LLMs) to help drive adoption within our team. Joining our AI Platform crew, you will have a crucial role in creating and implementing systems that utilize the potential of LLMs and generative AI. Your tasks will involve interpreting AI use cases, developing and...
-
Intermediate Embedded Software Engineer
hace 2 semanas
Ciudad de México, Ciudad de México Progressive Automations A tiempo completoProgressive Automations is one of the top manufacturers and distributors of linear actuators and home/office automation (see Progressive Desk and Progressive Bed subsidiary). We have over a decade of experience in the industry and are quickly growing. Our goal is to lead the industry in innovation while bringing you premium quality products at an affordable...