Mc credit Bureau Analyst

hace 1 semana

Aguascalientes, Aguascalientes, México Nissan A tiempo completo

The primary responsibility of this role is to review payment transactions and exercise sound business judgment and knowledge of policies and procedures in responding to consumers credit disputes, complying with the Fair Credit Reporting Act minimize risks to Nissan Motor Acceptance Company LLC, by responding disputes with high quality.


Key Responsabilities:

Analyst must document the steps and results of the investigation completed. Screen capture of all systems accessed, along with any other data used to make final determination, and attach to customer account record
CBM Analyst is responsible for ensuring NMAC's responses are within required timeframes of the FCRA.
Researching account characteristics and potential system irregularities to resolve most disputes/inquiries, and/or recommend appropriate solutions, if necessary.

Interfaces with customer facing departments (i.e., Customer Service, Collections, etc.) to resolve customer credit reporting issues including internal requests to modify the reporting of a customer's payment history and requests for legal documentation.

As necessary, performs other related duties as assigned within the scope of credit reporting and/or Account Services

Requirements:

Full / In progress Bachelor degree

Preferred but not required:
Prior experience in a credit dispute/credit reporting
Fluent verbal and written English
MS Office Intermediate. (Excel and Outlook proficiency)
Weekday availability to work 48 hrs per week
Keyboarding and navigation skills between various programs and systemsWorking knowledge of MS Office (intermediate).

Competencies:

Oriented to results
Flexibility for change
Analysis capacity
Customer Focus
Quality oriented
Cross-Functional focus
Able to manage different software

  • Nissan (NMEX,NEdM, NRFS, NRFM y ANZEN) realiza contrataciones con base al cumplimiento del perfil de puesto en la vacante, sin distinción (ni discriminación por género, identidad y/o expresión de género, orientación sexual, ) raza, color, idioma, religión, opinión política o de cualquier otra índole, origen nacional o social, posición económica, nacimiento o cualquier otra condición.
  • Nissan (NMEX,NEdM, NRFS, NRFM and ANZEN) hires based on the fulfillment of the job profile in the vacancy, without distinction or discrimination based on gender, gender identity and/or expression, sexual orientation, race, color, language, religion, political or any other opinion, national or social origin, economic position, birth or any other condition.
Aguascalientes Aguascalientes Mexico

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