Cbs Customer Service Represent

hace 2 semanas


Ciudad de México, Ciudad de México Michelin A tiempo completo
CBS Customer Service Represent

REALISATIONS CLES ATTENDUES Gestion des commandes et livraisons - Capte, enregistre et traite les commandes des clients conformément à leurs besoins, leur contrat et niveau de service défini - Propose des alternatives produit en cas de retrait d'un produit ou de rupture de stock - Le cas échéant, optimise, planifie et coordonne les livraisons avec les clients et les partenaires Suivi de l'exécution - Gère le portefeuille des commandes client et assure le suivi de l'exécution - Assure la liaison avec les partenaires concernés pour garantir le respect des délais de livraison et de l'engagement de service - Prévient de manière proactive le client en cas de problème, de retard ou d'incapacité à honorer l'engagement de service, et recherche une solution pour le client - Informe et effectue un suivi auprès des clients Gestion des demandes - Capte les demandes et les réclamations des clients - Analyse et apporte une résolution ou une réponse appropriée aux problèmes - Contacte, effectue un suivi et tire le bilan (close-the-loop) avec le client - Réalise une première analyse des causes à l'origine du problème et met en œuvre les actions correctives appropriées pour éviter sa réapparition. - Partage les problèmes récurrents avec les partenaires internes concernés afin de trouver des solutions Soutien aux ventes - Saisit les opportunités de vente liées aux commandes, aux demandes et à la gestion du portefeuille client Application et amélioration des méthodes de travail - Applique les standards et les procédures (y compris les règles de contrôle interne, embargos, etc.). - Contribue à l'amélioration continue pour faire progresser les méthodes de travail et la satisfaction des clients

  • Ciudad de México, Ciudad de México Michelin A tiempo completo

    Customer Service Represent.REALISATIONS CLES ATTENDUES Gestion des commandes et livraisons - Capte, enregistre et traite les commandes des clients conformément à leurs besoins, leur contrat et niveau de service défini - Propose des alternatives produit en cas de retrait d'un produit ou de rupture de stock - Le cas échéant, optimise, planifie et...


  • Ciudad de México, Ciudad de México Michelin A tiempo completo

    CBS Customer Service Representative - Entry LevelMichelin, the leading tire company, is dedicated to sustainably improving the mobility of goods and people by manufacturing and marketing tires and services for every type of vehicle, including airplanes, automobiles, bicycles/motorcycles, earthmovers, farm equipment and trucks. It also offers digital mobility...


  • Ciudad de México, Ciudad de México Tiger Text A tiempo completo

    Job Summary :We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone.The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller.Customer...

  • Customer Service

    hace 2 semanas


    Ciudad de México, Ciudad de México Human Quality A tiempo completo

    Important and prestigious company requiresCustomer ServiceCustomer retention and advice to understand their needs and align products and servicesUnited States customer serviceExperience in call center or customer service via telephone, Minimum 2 years experienceFrom high school completedAdvanced oral and written English between b2 and c2.Hours of 8 hours...


  • Ciudad de México, Ciudad de México Local Service Pro Plumbing A tiempo completo

    Great opportunity to join a stable family-owned company with a great work/ life balance.Now hiring an "Call Center Inbound Dispatching Representative" who will provide relief and support for dispatch department (plumbing experience a plus) and customer service. You will be one of the voices of Local Service Pro Plumbing. Do you have a great attitude, great...

  • Customer Service Lead

    hace 2 semanas


    Ciudad de México, Ciudad de México Percepta International A tiempo completo

    Customer Service Lead MX-DF-Mexico DFDescription:At Percepta, we bring first-class service across each market we support. As a Customer Service Lead in Mexico City**, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.What You'll Be Doingwill be provided specific...

  • Customer Service

    hace 2 semanas


    Ciudad de México, Ciudad de México SpotOn, Inc A tiempo completo

    We are looking forRestaurant Management Analyststo join our customer service team helping customers.As aRestaurant Management Analyst, you will manage clarifications for our clients while providing excellent customer service.Responsibilities:Respond to customer inquiries and resolve their doubts through various communication channels such as telephone,...


  • Ciudad de México, Ciudad de México Amedirh A tiempo completo

    ADVISOR TRAVEL CUSTOMER SERVICE - CRUISE SPECIALIST Amedirh REQUISITOSCOMPETENCIASACTIVIDADESAdvisor/Travel Remote Our agency is searching for a friendly and professional individual to join our team for this remote position. Qualifications: Must be able to effectively communicate with clients (strong sales background a plus) Must have internet access, tablet...


  • Ciudad de México, Ciudad de México Percepta A tiempo completo

    Bilingual Customer Service Representative - OnsiteMX-DF-Mexico DFDescription:At TTEC, we bring first-class service across each market we support. As a Customer Service Representative in Mexico City, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.What You'll Be...

  • Customer Service Manager

    hace 2 semanas


    Ciudad de México, Ciudad de México ALTEN MÉXICO A tiempo completo

    Welcome to ALTEN Mexico, a renowned engineering company focusing on delivering cutting-edge solutions for engineering, technology, and product development projects with a dedicated team of over 350 professionals serving diverse industries like Automotive, Energy, Aeronautics, Banking & Insurance, Telecom & Multimedia, and Rail. ALTEN Mexico provides a wide...


  • Ciudad de México, Ciudad de México Foundever A tiempo completo

    Job Description : About UsAbout UsAbout FoundeverAs a global leader in end-to-end customer experience (CX) products and solutions, Foundever partners with the world's best-loved brands, from Fortune 500 companies to local startups, to design, build and deliver a competitive edge across all customer touchpoints.With our award-winning culture built on 35+...

  • Customer Service

    hace 2 semanas


    Ciudad de México, Ciudad de México Trabaja en Intugo A tiempo completo

    Customer service on site.Requires:6 MONTHS CUSTOMER SERVICE EXPERIENCE REQUIREDEXCELLENT ENGLISH COMMUNICATION SKILLS ARE A MUSTActivities:*HANDLE INBOUND/OUTBOUND CALLS AND ADDRESS CUSTOMER CONCERNS AND INQUIRIES ADDRESS CUSTOMER COMPLAINTS AND PROVIDE APPROPRIATE SOLUTIONS EDUCATE CUSTOMERS ON THE PRODUCT AND SERVICES OFFERED BY THE COMPANYOffer:$15,069...

  • Customer Service Rep

    hace 2 semanas


    Ciudad de México, Ciudad de México ICON A tiempo completo

    Customer Service RepLocation: Mexico (Home-based or Office based)Working Hours:Mon - Fri 9am - 17:30pm and covering night some shifts during vacation periods from 11:30am - 20:00pm.SummaryProvides front line support to ICON Firecrest customers by providing product and service information; resolving product and service problems.Provide support in creating...

  • Customer Service

    hace 2 semanas


    Ciudad de México, Ciudad de México Avery Dennison A tiempo completo

    Company DescriptionAvery Dennison Corporation (NYSE: AVY) is a global materials science and manufacturing company specializing in the design and manufacture of a wide variety of labeling and functional materials. The company's products, which are used in nearly every major industry, include pressure-sensitive materials for labels and graphic applications;...

  • Customer Service

    hace 4 semanas


    Ciudad de México, Ciudad de México Avery Dennison A tiempo completo

    Company DescriptionAvery Dennison Corporation (NYSE: AVY) is a global materials science and manufacturing company specializing in the design and manufacture of a wide variety of labeling and functional materials. The company's products, which are used in nearly every major industry, include pressure-sensitive materials for labels and graphic applications;...

  • Customer Service

    hace 2 semanas


    Ciudad de México, Ciudad de México North American Production Sharing A tiempo completo

    This position coordinates and executes functions required to service the PEM, SI and MicroPem customer base. The Inside Account Specialist (IAS) coordinates the transfer of information from support departments such as Operations, Planning, Engineering and Quality to the customer. The IAS also executes order entry, acknowledgement, and RFQ responses back to...

  • Customer Service

    hace 2 semanas


    Ciudad de México, Ciudad de México Itanna A tiempo completo

    Una empresa líder en el sector Industrial, está en busca de un profesional altamente capacitado para unirse al equipo como Customer Service. Comprometidos con brindar un servicio excepcional a nuestros clientes, y estamos buscando a alguien que comparta nuestro compromiso y pasión por la excelencia en el servicio al cliente.Requisitos: Licenciatura en...

  • Customer Service

    hace 2 semanas


    Ciudad de México, Ciudad de México SpotOn A tiempo completo

    At SpotOn, we're helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their...

  • Customer Service

    hace 2 semanas


    Ciudad de México, Ciudad de México Kellogg Company A tiempo completo

    Join the K Family in Queretaro. Drive value creation in joint Supply Chain through customer collaborative strategic programs and interdisciplinary Kellogg teams.Ensure Kellogg is the "Best in Class Customer Service Supplier" by driving value creation.HERE'S A TASTE OF WHAT YOU'LL BE DOING- Contribute to create commercial plans - in collaboration with...


  • Ciudad de México, Ciudad de México Manpower S.A. de C.V A tiempo completo

    Manpower and an important Bank invites you to be part of its job team as:CUSTOMER SERVICE EXECUTIVEResponsabilities:Excellent Advice and Service to international clients by telephone about financial productsQualifications and Experience:High School6 months as Call Center Customer Service Executive in the Financial Sector experienceAdvanced English...