Operations Manager Service Delivery Cibersecurity

The Manager Service Delivery is responsible for the execution of TMC's Service Delivery strategy for an assigned customer or customer portfolio, in line with customer SLAs and expectations. This includes responsibility for Service Delivery Excellence & Customer Satisfaction, Personnel Development and Management and Service Delivery "Operational Excellence"...

DUTIES AND RESPONSIBILITIESThe duties and responsibilities of this role include, but are not limited to, the following:Business Strategy:Drive consistent execution to meet Service Delivery requirements and expectationsLeverage Operations Dashboards and internal analytics to understand areas of service excellence & service gaps, and collaborate with teams on...

Years of experience:5 years and moreDescription:The role of Service Operation Manager in fully responsibility for one of BDS customers including Cost Control, People Management, Operational Efficiency and Quality, Delivery Performance. The main scope requires focus on both, business, and people to function as an arbiter between business demands and people...

DUTIES AND RESPONSIBILITIES The duties and responsibilities of this position consists of, but are not limited to, the following: Business Strategy: Drive consistent execution that meets Service Delivery requirements and expectations Leverage Operations Dashboards and internal analytics to understand areas of service excellence & service gaps, and work...

DUTIES AND RESPONSIBILITIESThe duties and responsibilities of this position consists of, but are not limited to, the following:Business Strategy: Drive consistent execution that meets Service Delivery requirements and expectations Leverage Operations Dashboards and internal analytics to understand areas of service excellence & service gaps, and work with...

DUTIES AND RESPONSIBILITIES The duties and responsibilities of this position consists of, but are not limited to, the following: Business Strategy: Drive consistent execution that meets Service Delivery requirements and expectations Leverage Operations Dashboards and internal analytics to understand areas of service excellence & service gaps, and work with...

DUTIES AND RESPONSIBILITIES The duties and responsibilities of this position consists of, but are not limited to, the following:Business Strategy: Drive consistent execution that meets Service Delivery requirements and expectationsLeverage Operations Dashboards and internal analytics to understand areas of service excellence & service gaps, and work with...

Experis IT es una empresa de tecnologías de la información que vincula de manera efectiva al talento más competitivo con grandes empresas en México, Norteamérica y Europa. Experis IT es parte de la empresa Manpower Group con mayor atracción de talento a nivel mundial. En Experis IT unimos armónicamente personas, habilidades y tecnología bajo un...

Main duties:Be the single point of contact to the customer for the large operations programs (100M+ program)comprising many operational towersSupport delivery leaders across countries in managing team performanceBe able to drive the client teams to do change management to help push the process, people and toolstransformationsRequirements: 14 years of IT...

Job Title: Logistics Operations Manager Location: Monterrey, Mexico Category: Dispatch & Customs Experience:SeniorDescriptionAs a world class asset-based carrier, Charger Logistics specializes in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls,...

Operations Manager - Afterhours (Brokerage)Operations Management: Manage daily execution for all Mexico Brokerage operations in Afterhours.Meet and exceed Uber Freight's internal and external service expectations.Internal & External Customer relationships: Consistent and professional communication: effective, prompt, and courteous communications for...

Descripción del puesto:Your life at... You will be a service manager on SFDC development and support projects with multiple team members. Handle Support operations, Problem Management, Resource Management and Risk Management. Own and successfully track escalation procedures, incident management, and other disciplines related to service delivery Create...

As a world class asset-based carrier, Charger Logistics specializes in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature controlled goods and HAZMAT cargo. We are currently expanding our operations in Monterrey, NL and are looking for...

Global Service Delivery Head – NA Infrastructure About the Role The role of Global Service Delivery & Integration will be a senior leadership and management role reporting to Global Infrastructure Services. The role-holder will work in close partnership with NA CIOs, Heads of Infrastructure and Production Support Services respectively to ensure...

Senior Manager Business OperationsAMSHoy Senior Manager Business Operations Monterrey, Nuevo LeónAMSHoy About Us: We are AMS. We are a talent solutions business. Working with clients across the globe, we have learnt what it takes to build a high performing employer. It starts with talent; sourcin... Leer más... Marketing Content Operations Manager...

Vacante para la empresa Training Talent en Monterrey, Nuevo León:Solidez financiera, estabilidad laboral y crecimiento; representamos a uno de los líderes en soluciones tecnológicas a nível mundial, desarrollamos software y productos innovadoras, tenemos presencia a nível nacional; buscamos un SysAdmin, Administrador, IT Consultant, IT BA o Ingeniero...

Somos una empresa especializada en consultoría TI con presencia en México y América Latina, en búsqueda de talento como Service Delivery Manager con las siguientes características:*Egresado de Licenciatura o ingeniería en sistemas o carretas afín (Titulo y cedula profesional)10 años de experiência comprobada gestionando Servicios Administrados de...

Your missionsAs a Service Delivery manager, you are a privileged business partner.In this sense, you oversee the following:- * Participate/drive analysis stage, define/develop projects, and resource planning. Followup/drive evolutions managed by central, engage handson actions/workarounds to ensure agility and reduce delivery timing. Handson support and...

The Service Governance Manager fosters effective service delivery within GES. Coordinates the development of the sourcing strategy and service catalog, as well as implement service management practices across the organization. Is responsible of governing the service lifecycle, including planning, design, operation, service level management, and support....

DescriptionCustomer Service Manager - Monterrey, MexicoAbout OptimasOptimas is a leading global provider of integrated supply chain solutions and engineering support, specializing in delivering a wide range of fasteners, components, industrial, and safety supplies to our diverse customer base worldwide. Our local teams are deeply connected with the...