Service Delivery Manager

The Manager Service Delivery is responsible for the execution of TMC's Service Delivery strategy for an assigned customer or customer portfolio, in line with customer SLAs and expectations. This includes responsibility for Service Delivery Excellence & Customer Satisfaction, Personnel Development and Management and Service Delivery "Operational Excellence"...

DUTIES AND RESPONSIBILITIES The duties and responsibilities of this position consists of, but are not limited to, the following: Business Strategy: Drive consistent execution that meets Service Delivery requirements and expectations Leverage Operations Dashboards and internal analytics to understand areas of service excellence & service gaps, and work...

DUTIES AND RESPONSIBILITIESThe duties and responsibilities of this role include, but are not limited to, the following:Business Strategy:Drive consistent execution to meet Service Delivery requirements and expectationsLeverage Operations Dashboards and internal analytics to understand areas of service excellence & service gaps, and collaborate with teams on...

DUTIES AND RESPONSIBILITIESThe duties and responsibilities of this position consists of, but are not limited to, the following:Business Strategy: Drive consistent execution that meets Service Delivery requirements and expectations Leverage Operations Dashboards and internal analytics to understand areas of service excellence & service gaps, and work with...

DUTIES AND RESPONSIBILITIES The duties and responsibilities of this position consists of, but are not limited to, the following:Business Strategy: Drive consistent execution that meets Service Delivery requirements and expectationsLeverage Operations Dashboards and internal analytics to understand areas of service excellence & service gaps, and work with...

DUTIES AND RESPONSIBILITIES The duties and responsibilities of this position consists of, but are not limited to, the following: Business Strategy: Drive consistent execution that meets Service Delivery requirements and expectations Leverage Operations Dashboards and internal analytics to understand areas of service excellence & service gaps, and work with...

Vacante para la empresa Training Talent en Monterrey, Nuevo León:Solidez financiera, estabilidad laboral y crecimiento; representamos a uno de los líderes en soluciones tecnológicas a nível mundial, desarrollamos software y productos innovadoras, tenemos presencia a nível nacional; buscamos un SysAdmin, Administrador, IT Consultant, IT BA o Ingeniero...

Somos una empresa especializada en consultoría TI con presencia en México y América Latina, en búsqueda de talento como Service Delivery Manager con las siguientes características:*Egresado de Licenciatura o ingeniería en sistemas o carretas afín (Titulo y cedula profesional)10 años de experiência comprobada gestionando Servicios Administrados de...

Your missionsAs a Service Delivery manager, you are a privileged business partner.In this sense, you oversee the following:- * Participate/drive analysis stage, define/develop projects, and resource planning. Followup/drive evolutions managed by central, engage handson actions/workarounds to ensure agility and reduce delivery timing. Handson support and...

We are looking for our next Sr. Delivery Manager bilingual and with knowledge of Project management in the IT industry and excellent team management.Requirements:10 years in positions focused on project management, such as Project Manager, Delivery Manager, or Group Project ManagerTeam management, experience collaborating with colleagues from other...

We are looking for our next Sr. Delivery Manager bilingual and with knowledge of Project management in the IT industry and excellent team management.Requirements:10 years in positions focused on project management, such as Project Manager, Delivery Manager, or Group Project ManagerTeam management, experience collaborating with colleagues from other...

AZKA IT es una empresa Mexicana que busca y conecta el mejor talento IT con empresas Latinoamericanas y de Estados Unidos.Estamos en la búsqueda de tu talento como SAP Delivery Manager.¿Para qué?: Para coordinar a los consultores SAP y realizar tareas de Delivery Manager como el seguimiento a proyectos.Requisitos:- Must:Experiência en al menos 5...

Main duties:Be the single point of contact to the customer for the large operations programs (100M+ program)comprising many operational towersSupport delivery leaders across countries in managing team performanceBe able to drive the client teams to do change management to help push the process, people and toolstransformationsRequirements: 14 years of IT...

Descripción del puesto:Your life at... You will be a service manager on SFDC development and support projects with multiple team members. Handle Support operations, Problem Management, Resource Management and Risk Management. Own and successfully track escalation procedures, incident management, and other disciplines related to service delivery Create...

Vacante para la empresa Reclutamiento IT en Monterrey, Nuevo León:Solidez financiera, estabilidad laboral y crecimiento; representamos a uno de los líderes en soluciones tecnológicas a nível mundial, desarrollamos software y productos innovadoras, tenemos presencia a nível nacional; buscamos un SysAdmin, Administrador, IT Consultant, IT BA o Ingeniero...

Global Service Delivery Head – NA Infrastructure About the Role The role of Global Service Delivery & Integration will be a senior leadership and management role reporting to Global Infrastructure Services. The role-holder will work in close partnership with NA CIOs, Heads of Infrastructure and Production Support Services respectively to ensure...

Years of experience:5 years and moreDescription:The role of Service Operation Manager in fully responsibility for one of BDS customers including Cost Control, People Management, Operational Efficiency and Quality, Delivery Performance. The main scope requires focus on both, business, and people to function as an arbiter between business demands and people...

DescriptionCustomer Service Manager - Monterrey, MexicoAbout OptimasOptimas is a leading global provider of integrated supply chain solutions and engineering support, specializing in delivering a wide range of fasteners, components, industrial, and safety supplies to our diverse customer base worldwide. Our local teams are deeply connected with the...

Consultoría orientada a brindar servicios especializados en atracción de talento solicita:Operations Manager Service Delivery CibersecurityPara laborar en empresa consolidada de alto prestigio, orientada a brindar servicios y soluciones de ciberseguridad.Funciones a desempeñar: Establecer controles para la documentación de tickets de servicio Crear...

The Service Governance Manager fosters effective service delivery within GES. Coordinates the development of the sourcing strategy and service catalog, as well as implement service management practices across the organization. Is responsible of governing the service lifecycle, including planning, design, operation, service level management, and support....