IT Regional Scac Services and Delivery
hace 7 días
Primordial to the role is to ensure business-IT alignment to execute on the company's business priorities, control budget and expenses, and build long-term business relationships with different IT and business partners within the SCA&C region.
Main Responsibilities:
- Assure that operational and reporting SLAs are being met.
- Responsible for the consolidation and followup of Local IT Budget and chargeback.
- Manage the regional delivery metrics and KPIs and perform followup with outsourcing vendor.
- Monitors services provided by the outsourced partners.
- IT asset management.
- IT vendor and supply chain management.
- Provide support and information to consolidate regional presentations, meeting with key stakeholders
- Escalate issues and progress on regional projects
Position Challenges:
- Manage a mixed environment of legacy environment and the increasing demand for digitalization with emphasis on generating efficiencies related to the budget performance by looking for opportunities to optimize cost.
- Support the complex and constantly evolving regional business requirements, keeping track and working with many different teams and business lines.
- Capacity to consolidate countrybased information and deliver an integrated regional approach
Qualifications:
- Minimum of 5 years of IT Business Administration and Financial Management experience.
- Experience in ITIL and Continuous Improvement methodologies.
- College degree (in IT, Computer Engineering, Finance, or Management).
- Wellversed with SAP, Office 365, Power BI, and process automations.
- Bilingual (Spanish and English).
Internal/External Relations:
INTERNAL:
- GES Financial Business Analysts GES budget performance review & optimization
- P&IT Planning Analyst budget proposals & optimization
- Regional Business Analysts identity IT CAPEX/OPEX necessities by creating business cases
Procurement
- IT vendor negotiation strategies and tactics
EXTERNAL:
- Outsourcing partners (IBM, HCL, Neoris) consumption control, billing, and disputes.
- Telecom sales and billing department
- Telecommunication services management (both for landline and mobile phones)
CEMEX Diversity and Inclusion Statement:
At CEMEX, we recognize the diversity of the world in which we live and in which we do business.
We respect diversity, we address the inclusion and non-discrimination of any talented person, regardless of gender, physical ability, age, sexual orientation, culture, ethnicity, religion, political affiliation, marital status, pregnancy / maternity / paternity and nationality.
We promote a culture of equity for the construction of a sustainable business and the well-being and development of CEMEX employees.
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