Remote - Customer Service Representative
hace 1 semana
Description:
Gordian Staffing, A New Way of HR.
Founded in 2019, Gordian Staffing helps small and medium-sized enterprises in the United States and Canada with specialized services and provides high-quality people solutions remotely.
Our client believes that providing friendly and professional services can provide the community residents and families with easier lives.
- We are looking for a _
_Customer Service Representative__ to support the following activities:_ - Data entry for entering orders, following up on open order items, etc.
- Field phone calls and provide exemplary customer support.
- Maintain accurate digital records, files, and communications through data entry.
- Arrange for prompt and satisfactory responses to emergency service requests.
Work Schedule:
- Monday to Friday_
Regular Schedule: 8:00 to 17:00 CST MX_
- _Daylight saving in the
USA:
07:00 to 16:00 CST MX_
We Offer:
- Competitive Salary (According to experience)
- Law benefits
- Remote Work
- Work Stability
- Computer equipment
- Major medical insurance
- Christmas bonus of 30 days (Aguinaldo)
- Minor medical insurance (Clinic may vary according to your city)
- Food vouchers (10% of the gross salary)
- Restaurant tickets ($2,000 pesos)
- Saving fund (8% of the gross salary)
Requirements:
MUST:
Advanced English (Strong communication skills: writing and speaking)
- 2 years of experience in a call center for American customers.
- Excellent typing skills.
- Experience using a ticketing system.
- Experience handling demanding customers.
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