Sr. Service Owner

hace 7 días

Ciudad de México, Ciudad de México Takeda A tiempo completo

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda'sPrivacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.

Job Description

The Future Begins Here
At Takeda, we are leading digital evolution and global
transformation. By building innovative solutions and future-ready
capabilities, we are meeting the need of patients, our people, and
the planet.

Mexico City has been selected to be home to Takeda's recently
launched Innovation Capability Center thanks to its international
recognition in qualified and experienced talent in the data, digital
and technology fields. We invite you to join our digital
transformation journey.

In this role, you will have the opportunity to boost your skills and
become the heart of an innovative engine that is contributing to
global impact and improvement.

At Takeda's ICC we Unite in Diversity
Takeda is committed to creating an inclusive and collaborative
workplace, where individuals are recognized for their backgrounds
and abilities they bring to our company. We are continuously
improving our collaborators journey in Takeda, and we welcome
applications from all qualified candidates. Here, you will feel
welcomed, respected, and valued as an important contributor to
our diverse team.

THE OPPORTUNITY:
Takeda is looking for a Service Owner who will develop a patient
centric technology foundation that enables a personalized patient
experience, delivering improved patient outcomes, and generating
relevant data. Join Takeda as an Agile Platform Service Owner where
you will build a platform made up of trusted partners providing
personalized digital and data-driven solutions to empower patients
and their healthcare providers. As part of the Developer Experience
Team, you will report to Head of Agile, Product & DevOps..

RESPONSIBILITIES:

• Act as a single point of contact and be accountable for Agile
and Development Experience Platform.

• Act as an SME, Service Lead and Advisor for Agile
Development Experience Platform.

• Collaborate with Product Manager to build Agile Platform
roadmap and vision for Developer Experience solutions
needed to enable current and future business priorities
across all required divisions with focus on harmonization

Identify and deliver synergies through delivery of Developer
Experience solutions on enterprise platforms and utilization
of reusable components and solutions built across for rest of
Takeda.

• Drive adoption through delivery of products that are of high
quality and high value.

• Responsible for collection and analysis for demand and
deployment of solutions, including the determination of
Business Value together with the DDT and development of
Total Cost of Ownership.

• Accountable for setting of delivery squads of
internal/external team of technical solution specialists, in line
with the roadmap and demands in the specific division.

• Support the product owners to manage and groom product
backlogs based on operational KPI targets for the product
team.

• Drive the transformation journey of moving to agile Product
based delivery, enabling the product owners to be successful
through provisioning of agile, high quality and cost-effective
services.

• Build trust and relationships with the technical and business
teams, through leadership, quality delivery, partnerships, and
accountability of Agile Platform delivery in your division.

• Ensure quality application support for the different
applications in scope.

• Interface to the rest of the GDT organization for enterprise
technologies/services like AWS, Jira, Github, Tricentis, etc.

• Drive Business as Usual operations and Release Management.

• Ensure application of agile and DevOps principles in service
delivery.

• Ensure project documentation according to Takeda
standards.

SKILLS AND QUALIFICATIONS:
Essential:

• Degree in Computer Science/Business Informatics or other
relevant graduate degree required.

• 4+ years of experience as a Service Owner/ Manager with
software products.

• 5+ years of experience conveying current technology trends,
excellent feel for exceptional user experiences.

• 3+ years of experience with DevOps tools.

• Demonstrable experience in agile and SAFe methodologies
and software development lifecycle.

• Strong communication skills with ability to articulate and
optimize design based on the value to the user and the
business, lead ideation sessions and workshops.

Preferred to have: (not a must to fill)

• Familiarity with regulated systems – general level of
understanding of computer systems validation.

• Experience as a Product Owner / Manager with software
products.

• Experience working in a life sciences environment and/or
familiarity with Takeda strongly preferred.

WHAT TAKEDA CAN OFFER YOU:

• Takeda is certified as a Top Employer, not only in México and
North America, but also globally. No investment we make
pays greater dividends than taking good care of our people.

• At Takeda, you take the lead on building and shaping your
own career.

• Joining the ICC in Mexico City will give you access to high-end
technology, continuous training and a diverse and inclusive
network of colleagues who will support your career growth.

BENEFITS:
It is our priority to provide competitive compensation and a benefit
package that bridges your personal life with your professional career.
Amongst our benefits are:

• Competitive Salary + Performance Annual Bonus

• Monthly Supermarket and Food Vouchers

• Flexible Working Schemes

• Comprehensive Healthcare Insurance Plans: Life, Medical,
Dental & Vision

• Additional Time Off

• Diversity, Equity, and Inclusion Programs

LocationsMEX - Santa FeWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull time
#J-18808-Ljbffr

  • Sr. Service Owner

    hace 6 días

    Ciudad de México, Ciudad de México Takeda A tiempo completo

    Description The Future Begins Here At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet. Mexico City has been selected to be home to Takeda's recently launched Innovation Capability Center thanks to its...

  • Sr. Service Owner

    hace 7 días

    Delegación Cuajimalpa de Morelos, Ciudad de México ARIAD A tiempo completo

    At Takeda, we are guided by our purpose of creating better health for people and a brighter future for the world. Every corporate function plays a role in making sure we — as a Takeda team — can discover and deliver life-transforming treatments, guided by our commitment to patients, our people and the planet.People join Takeda because they share in our...

  • Sr. Service Owner

    hace 7 días

    Delegación Cuajimalpa de Morelos, Ciudad de México Takeda Pharmaceutical A tiempo completo

    The Future Begins HereAt Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-driven capabilities, we are improving the lives of millions of patients around the world.Mexico City has been selected to be home to Takeda's recently launched Innovation Capability Center thanks to its international...

  • Product Owner – MEXICO – Financial Services

    hace 7 días

    Ciudad de México, Ciudad de México Fut-ure Recruitment and Technology A tiempo completo

    Currently we are looking for Product Owner to work in a popular Financial Services company with headquarters in Frankfurt (Main).Responsibilities :Creation, maintenance and prioritization of product backlogs (epics and stories)Application of agile methods in requirements engineering e.g. story and impact mappingAcceptance of the features at the end of the...

  • Sr Developer

    hace 7 días

    Ciudad de México, Ciudad de México Capgemini A tiempo completo

    Developer/SrDeveloper:- .Net / MVC consultants 3 to 5 years (for Developer)/ 5 to 8 years (for Sr.Developer) of relevant Application Development experience Must have Technology C# ASP.NET MVC- . NET core HTML5, JQuery, JavaScript Type Script SQL Server (RDMS) Web API and Web Service Entity Framework Nice to have Technology Azure development Good...

  • Service Sr Supervisor BP&A

    hace 7 días

    Ciudad de México, Ciudad de México 09516 Banco Nacional de Mexico, S.A., integrante del Grupo Financiero Banamex A tiempo completo

    The Service Sr. Supervisor is an intermediate position responsible for supervising the daily workflow of a Customer Service team in coordination with the Customer Service function. The overall objective is to ensure the best in class customer care focused on building and retaining valuable client relationships and drive commitment to the delivery of Citi's...

  • Service Sr Supervisor BP&A

    hace 7 días

    Ciudad de México, Ciudad de México Citigroup Inc. A tiempo completo

    The Service Sr. Supervisor is an intermediate position responsible for supervising the daily workflow of a Customer Service team in coordination with the Customer Service function. The overall objective is to ensure the best in class customer care focused on building and retaining valuable client relationships and drive commitment to the delivery of Citi's...

  • Senior Service Owner

    hace 7 días

    Delegación Cuajimalpa de Morelos, Ciudad de México ARIAD A tiempo completo

    At Takeda, we are guided by our purpose of creating better health for people and a brighter future for the world. Every corporate function plays a role in making sure we — as a Takeda team — can discover and deliver life-transforming treatments, guided by our commitment to patients, our people and the planet.People join Takeda because they share in our...

  • Customer Service Sr. Analyst

    hace 7 días

    Ciudad de México, Ciudad de México PKC Group A tiempo completo

    Torreón, CoahuilaCustomer Service Sr. AnalystResponsible for direct customer service activities, giving support and making solutions of medium complexity problems of internal/ external clients. Interacts with other collaborators and suppliers, solving customers ́ problems.Responsibilities/ Skills. Manages demand information from EDI in order to provide...

  • Service Manager

    hace 7 días

    Ciudad de México, Ciudad de México GFT Technologies A tiempo completo

    Service Manager: Mar 6, 2023 Location: Mexico City, MX, Working place: Hybrid¿Quiénes somos?GFT es una compañía tecnológica en la que confían instituciones financieras líderes a nível internacional para satisfacer las demandas de la transformación digital. La innovación y la creatividad forman parte de nuestro ADN y son la clave de nuestro...

  • Sr Developer

    hace 7 días

    Ciudad de México, Ciudad de México Capgemini A tiempo completo

    Position: Sr DeveloperExperience level: Middle / SeniorEducation level: Bachelor DegreeLocation:any state of MexicoIndustry - Sector:What you'll do? Sr Developer Net MVC consultants 3 to 5 years for Developer 5 to 8 years for Sr Developer of relevant Application Development experience Must have Technology o C o ASP NET MVC o NET core o HTML5 JQuery...

  • Customer Service Sr

    hace 7 días

    Ciudad de México, Ciudad de México Prodensa A tiempo completo

    Funciones:Análisis de requerimientos de clientes para generación de programa general de producción semanal de acuerdo a los recursos disponibles de la plantaGeneración de análisis de capacidad de los recursos de la planta de acuerdo a los requerimientos a futuro de los clientesSeguimiento al cumplimiento del programa de producción semanalSeguimiento a...

  • Product Owner Sales Enablement

    hace 7 días

    Ciudad de México, Ciudad de México Eaton A tiempo completo

    Eaton's Corporate Sector division is currently seeking a Product Owner Sales Enablement.What you'll do:Eaton Corporation is currently seeking a product owner Sales Enablement to join our Information Technology team. This role can reside in any Global Eaton facility. The position will focus on Sales Performance Management and Project Management.This position...

  • Sr Product Owner

    hace 7 días

    Ciudad de México, Ciudad de México Citi A tiempo completo

    La posición de Gerente de Análisis de Negocios conlleva la responsabilidad de liderazgo y de supervisión. Proporciona dirección y liderazgo operativo/de servicios a los equipos. Aplica conocimientos disciplinarios mediante la provisión de perspectivas de valor agregado o servicios de asesoría. Puede contribuir con el desarrollo de nuevas técnicas,...

  • Sr IT Service Tech

    hace 6 días

    Ciudad de México, Ciudad de México SGK A tiempo completo

    SGK is a global packaging and brand experience company. From idea to implementation, we deliver packaging solutions and brand experiences that give brands the freedom to speak louder, scale faster and grow stronger. We simplify marketing and amplify brands to deliver value. SGK is a Matthews International company.***: The Sr IT Service Technician's role, in...

  • Sr Service Agent

    hace 7 días

    Ciudad de México, Ciudad de México FedEx Express LAC A tiempo completo

    Performs a variety of over-the-counter customer service, administrative, and clerical duties requiring direct and indirect customer interface._x000D_ _x000D_ Assists customer by tracing packages, answering questions regarding FedEx products and services, and providing over-the-counter service. Answers station lines and takes information for pickups. Types or...

  • Platform Owner

    hace 4 semanas

    Ciudad de México, Ciudad de México Cognizant A tiempo completo

    We're hiring At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...

  • Platform Owner

    hace 7 días

    Ciudad de México, Ciudad de México Cognizant A tiempo completo

    We're hiring At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...

  • Analista de nóminas Sr

    hace 7 días

    Ciudad de México, Ciudad de México Mondelēz International A tiempo completo

    Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Matter. You are a specialist in a process, workstream, or area in Mondelēz International Digital Services, working to support impeccable service operations. How You Will Contribute You will use your in-depth process and service knowledge in...

  • Sr. Vacation Ownership Advisor

    hace 6 días

    Ciudad de México, Ciudad de México Marriott Vacations Worldwide A tiempo completo

    To understand and support the MVW Vision "To become the preferred provider of vacation ownership and personalized vacation experiences." Contribute to the success of the Vision by being a source of influence to the vision and MVW.To be able to represent MVW as the expert in all aspects of the MVW product, usage, and resort information and ensure a smooth...