Sr. Service Owner

hace 7 días

Delegación Cuajimalpa de Morelos, Ciudad de México ARIAD A tiempo completo

At Takeda, we are guided by our purpose of creating better health for people and a brighter future for the world.

Every corporate function plays a role in making sure we — as a Takeda team — can discover and deliver life-transforming treatments, guided by our commitment to patients, our people and the planet.

People join Takeda because they share in our purpose.

And they stay because we're committed to an inclusive, safe and empowering work environment that offers exceptional experiences and opportunities for everyone to pursue their own ambitions.


Job ID R0123173
Date posted 05/27/2024
Location Delegación Cuajimalpa de Morelos, Mexico City
The Future Begins Here
At Takeda, we are leading digital evolution and global
transformation. By building innovative solutions and future-ready
capabilities, we are meeting the need of patients, our people, and
the planet.

Mexico City has been selected to be home to Takeda's recently
launched Innovation Capability Center thanks to its international
recognition in qualified and experienced talent in the data, digital
and technology fields. We invite you to join our digital
transformation journey.

In this role, you will have the opportunity to boost your skills and
become the heart of an innovative engine that is contributing to
global impact and improvement.

At Takeda's ICC we Unite in Diversity
Takeda is committed to creating an inclusive and collaborative
workplace, where individuals are recognized for their backgrounds
and abilities they bring to our company. We are continuously
improving our collaborators journey in Takeda, and we welcome
welcomed, respected, and valued as an important contributor to
our diverse team.

THE OPPORTUNITY:

Takeda is looking for a Service Owner who will develop a patient
centric technology foundation that enables a personalized patient
experience, delivering improved patient outcomes, and generating
relevant data. Join Takeda as an Agile Platform Service Owner where
you will build a platform made up of trusted partners providing
personalized digital and data-driven solutions to empower patients
and their healthcare providers. As part of the Developer Experience
Team, you will report to Head of Agile, Product & DevOps.

RESPONSIBILITIES:

  • Act as a single point of contact and be accountable for Agile
and Development Experience Platform.

  • Act as an SME, Service Lead and Advisor for Agile
Development Experience Platform.

  • Collaborate with Product Manager to build Agile Platform
roadmap and vision for Developer Experience solutions
needed to enable current and future business priorities
across all required divisions with focus on harmonization
Identify and deliver synergies through delivery of Developer
Experience solutions on enterprise platforms and utilization
of reusable components and solutions built across for rest of
Takeda.

  • Drive adoption through delivery of products that are of high
quality and high value.

  • Responsible for collection and analysis for demand and
deployment of solutions, including the determination of
Business Value together with the DDT and development of
Total Cost of Ownership.

  • Accountable for setting of delivery squads of
internal/external team of technical solution specialists, in line
with the roadmap and demands in the specific division.

  • Support the product owners to manage and groom product
backlogs based on operational KPI targets for the product
team.

  • Drive the transformation journey of moving to agile Product
based delivery, enabling the product owners to be successful
through provisioning of agile, high quality and cost-effective
services.

  • Build trust and relationships with the technical and business
teams, through leadership, quality delivery, partnerships, and
accountability of Agile Platform delivery in your division.
Interface to the rest of the GDT organization for enterprise

technologies/services like AWS, Jira, Github, Tricentis, etc.

  • Drive Business as Usual operations and Release Management.
delivery.

  • Ensure project documentation according to Takeda
standards.

SKILLS AND QUALIFICATIONS:

Essential:

  • Degree in Computer Science/Business Informatics or other
relevant graduate degree required.

  • 4+ years of experience as a Service Owner/ Manager with
software products.

  • 5+ years of experience conveying current technology trends,
excellent feel for exceptional user experiences.

  • 3+ years of experience with DevOps tools.
  • Demonstrable experience in agile and SAFe methodologies
and software development lifecycle.

  • Strong communication skills with ability to articulate and
optimize design based on the value to the user and the
business, lead ideation sessions and workshops.

Preferred to have:
(not a must to fill)

  • Familiarity with regulated systems general level of
understanding of computer systems validation.

  • Experience as a Product Owner / Manager with software
products.

  • Experience working in a life sciences env

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