Mayordomo - Live Aqua Bosques

hace 2 semanas

Ciudad de México, Ciudad de México Grupo Posadas A tiempo completo

Misión del Puesto:


Brindar un servicio de excelencia, relacionado a la atención al huésped, desde el Check in a su salida, pasando por cualquier tipo de necesidad en el transcurso de su estancia, para satisfacer las expectativas de los huéspedes.


Conocimientos técnicos:

  • Conocimientos culturales de la localidad
  • Cultura general

Escolaridad:

  • Preparatoria
  • Carrera técnica

Paquetes Informáticos:

  • Office
    Idiomas:
  • Inglés
    Experiência:
  • Botones 1 año
  • Portero 1 año
  • Concierge 6 meses

Principales funciones del puesto:

  • Realizar parte del proceso del Checkin y el recorrido de registro del huésped, explicando los centros de consumo, horarios, servicios, funcionamiento de la habitación, resaltando los beneficios del hotel
  • Entregar el equipaje en las habitaciones
  • Proporcionar información con prontitud y de una manera cortes a todos los huéspedes sobre los servicios del hotel o de solicitudes externas
  • Atender las quejas de huéspedes para dar una pronta solución y en dado caso de que supere su alcance informar a su jefe inmediato

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